make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
15/12/2018
"Excellent stay will definitely stay again"
4/12/2018
"Super Hotel"
nothing to complain about, service excellent very friendly staff
2/12/2018
"Beautiful hotel"
Lovely hotel, kind and friendly staff! Would visit again
25/11/2018
"Friendly, spotless hotel"
Friendly staff, fresh clean rooms. Very good breakfast. Very happy to recommend
25/11/2018
"Excellent location, clean and comfortable and would stay here again !"
This was an excellent standard hotel but the breakfast was not as perfect as it may have been due to the delay in basics such as supply of sausages in the hot food servery and lack of basics such as lurpak butter one morning. We chose to take a cream tea in the hotel bar on the Sunday and were disappointed with the standard of service where the waiter was too quick to clear the crockery when we had not quite finished. Overall a hotel we would recommend to others !
12/11/2018
"London Bridge"
Very good stay polite staff and good breakfast
26/10/2018
"London Bridge"
Very good but window was frosted glass so no view but fine for one night break
24/10/2018
"Perfect hotel"
Great hotel, perfect location
17/10/2018
"-"
High standard of accommodation. Excellent housekeeping and friendly staff. The only disappointment was with the cooked breakfast which was lukewarm. All other aspects of the breakfast were good.
15/10/2018
"Perfectly nice hotel"
1/10/2018
"Great hotel"
Great hotel. Friendly staff, very clean, good location, nice breakfast everything we wanted. Would definitely stay here again.
30/9/2018
"Great stay"
26/9/2018
"-"
Fantastic hotel in great location. Very friendly and helpful staff. Most enjoyable stay wouldn`t hesitate to recommend this hotel!
23/9/2018
"-"
Staff very helpful so far , clean and tidy
16/9/2018
"Weekend birthday celebration"
Hotel staff and services were excellent. In keeping with most London hotels, small rooms for the price and not sure why anyone decorates a small room in beige and brown - not great initial impact combined with size. That aside the room was clean, the soft furnishings high standard, bath room good and facilities very good. Location great for rail and tube services and for Borough Market and Shard. Even walk along south bank to the west end really enjoyable by night and day.
4/9/2018
"Nice place but very expensive bar"
1/9/2018
"-"
Lovely hotel, staff very helpful
25/8/2018
"-"
Hotel would have been excellent but for being awakened by workman removing scaffolding and being close to our window within 2ft at 8am. what a view! complained to reception, all they said was sorry it was not there workmen on there building on the 5th floor? they said if next time if we go back to stay they would give us a free upgrade & breakfast! Not a great response! no blame taken & unsympathetic.
Hotel response from Director of Sales & Marketing
10/9/2018
I am obviously very concerned to read you feedback. Unfortunately, the hotel was not given any warning that contractors would be working on scaffolding outside Jamies Bar (located next door to the hotel). I apologise if you found the Duty Manager unsympathetic, my understanding is that they did manage to stop the workman immediately. Customer services at Hotel Direct have been trying to reach you by email directly, without any success. I do hope you will give the hotel another chance. Kind regards Lisa Morley
23/8/2018
"-"
Very friendly, helpful & welcoming staff .... comfy beds & lovely breakfast, would definitely recommend
22/8/2018
"-"
Hotel was in convenient location but the room had musty odour and floor was not hoovered properly.
20/8/2018
"-"
Beautiful hotel with fantastic service
16/8/2018
"Reception, concierge and room all very good."
16/8/2018
"-"
Lovely hotel,staff all brilliant,breakfast,spoiled for choice,would definitely return
14/8/2018
"Solid accommodation "
Nice comfortable room with all mod cons
13/8/2018
"Very clean comfortable and polite staff"
10/8/2018
"-"
Staff where friendly. The hotel was clean and tidy. Didn`t encounter any problems. Would go back again and definitely recommend a stay there.
9/8/2018
"Beautiful Hotel"
My daughter and I loved staying in this hotel. Immaculate rooms and public areas. Very friendly and helpful staff. Ideal location for getting around London. Will most definitely stay here again.
4/8/2018
"-"
Really nice hotel, good location. good air con had a really nice nights sleep, will go back.
4/8/2018
"Very clean and staff were extremely helpful and friendly "
Excellent location for london
4/8/2018
"Nice hotel"
Found it hard to find initially as tucked away and lots of exits from the London Bridge station, room clean and tidy but no milk available for the tea/coffee
29/7/2018
"london bridge hotel"
This is the 3rd time we have stayed there. Good place to stay. Nice rooms ,good food ,helpful staff.
27/7/2018
"-"
Lovely hotel room clean, everything we needed. staff very helpful. Dining room pleasantly set out. Easy reach with things to do. Would definitely stay here again.
22/7/2018
"Most Comfortable stay in London yet"
Had a fantastic theatre break stayed at the London Bridge Hotel. Location is fantastic right next to The Shard and Borough Market. Hotel was very well appointed, food excellent and the bedroom very comfortable. Would highly recommend
17/7/2018
"Lovely and clean hotel so near to everything in London."
Had a lovely stay with you. We had ordered champagne afternoon tea prior to us arriving and thought it was good value and both enjoyed it.
16/7/2018
"Good location to underground Staff very friendly and helpful Rooms clean and comfortable bed "
15/7/2018
"Clean & comfortable, friendly staff "
9/7/2018
"-"
Staff really lovely
29/6/2018
"Well located, individual hotel"
Superb service from all staff, no complaints at all, which is unusual for me because I normally find something that`s not quite right. London Bridge was clean, modern, right next to transport links and served a delicious breakfast.
24/5/2018
"London Bridge Hotel"
Convenient, clean and the staff were very helpful.
29/4/2018
"-"
Extremely pleasant hotel staff
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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