London Bridge reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

94%  based on 2217 reviews

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Guest rating:

9/4/2023

"Beautiful hotel and excellent staff."

Friendly and professional, and made us feel very welcome. Explaned everything we needed to know. The location was perfect too for our lunch at The Shard.

Guest rating:

28/3/2023

"Cold small room"

Room very small, draughty windows, while havin breakfast in the room with no windows playing outdated music, in came a group of people, which grew to over ten. Not having breakfast but holding a meeting. Not what you want while eating breakfast.

Guest rating:

27/3/2023

"Very Friendly and Efficient Hotel "

Guest rating:

26/3/2023

"-"

Hotel was super ,really good service

Guest rating:

27/2/2023

"Beautiful hotel and lovely staff!"

This hotel is really beautiful, the beds are huge and very comfy. The breakfast we as lovely and lots of choice. We even got 2 free drinks in the bar because it was our wedding anniversary which was such a nice gesture. All the staff were friendly and greeted us when we saw them. Thank you for a great stay. We will come back x

Guest rating:

26/2/2023

"-"

Absolutely loved this hotel really clean and comfortable beds will definitely stay here again

Guest rating:

25/2/2023

"-"

Nice and clean. Lovely room, very pleasant and helpful staff. Great breakfast, would recommend and stay again

Guest rating:

13/2/2023

"Good location for tube to all parts of central london. Accomadation and service excellent. "

Breakfast excellent

Guest rating:

8/1/2023

"Outstanding "

The staff were really lovely and helpful. The hotel facilities were top notch.

Guest rating:

4/1/2023

"Perfect location"

Staff helpful and friendly especially Concierge - very clean comfortable room perfect breakfast vgar

Guest rating:

1/1/2023

"Ideal "

Guest rating:

18/12/2022

"Impressed"

High quality,thought of everything,super comfortable bed,the breakfast was fantastic as were all the staff,thank you,would not hesitate to return.

Guest rating:

3/12/2022

"Great position, excellent room and staff"

Really tasty full English breakfast and very friendly staff.

Guest rating:

3/12/2022

"Definately stay here again"

Lovely clean , friendly hotel food was also a 10/10

Guest rating:

27/11/2022

"Lovely hotel "

A very nice welcome from staff, and quickly checked in. Clean and tidy hotel. Breakfast great, a great choice from, fruit, cereals, continental, and of course a good old British fry up. Will recommend it to any one staying in London.

Guest rating:

27/11/2022

"-"

A warm comfortable relaxing hotel. Very welcoming, all staff very pleasant Rooms very clean Would definitely stay here again

Guest rating:

13/11/2022

"Excellent "

The hotel is clean, staff are friendly and helpful

Guest rating:

4/11/2022

"London Bridge hotel "

Excellent breakfast and staff very attentive. Clean tidy and smart just felt the room could do with updating. Comfy bed.

Guest rating:

2/11/2022

"Great value weekend break"

London Bridge Hotel is in a great location. Perfect for walking and tube connections Immaculately clean Great breakfast. Lovely staff. Highly recommended

Guest rating:

12/10/2022

"-"

Hotel was excellent? Easy access to all surrounding areas. Staff were friendly and nothing was to much trouble.

Guest rating:

9/10/2022

"Brilliant service and location. "

Really enjoyed our stay, staff friendly and helpful. Rooms clean and breakfast good. Concierge was really helpful with our plans and directions.

Guest rating:

2/10/2022

"London Bridge Hotel."

Staff very friendly and everything was clean .

Guest rating:

20/9/2022

"Good location "

Very good hotel fantastic location, great breakfast.

Guest rating:

12/9/2022

"Great Hotel"

Guest rating:

3/9/2022

"Lovely hotel in a great location "

Everything was great, the only negative was the shower. The pressure was not great.

Guest rating:

29/8/2022

"Top notch hotel - good service and stylish, clean room"

Guest rating:

22/8/2022

"Fantastic Hotel"

Everything was great. Staff helpful and go above and beyond. Chris the concierge deserves a special mention as he was welcoming and helpful and knowledgeable about London and the strikes etc.

Guest rating:

6/8/2022

"Lovely stay"

Hotel staff were lovely. Nothing too much trouble

Guest rating:

5/8/2022

"-"

Very clean and comfortable room. Lovely breakfast with plenty of choice. Lots of pleasant and helpful staff.

Guest rating:

31/7/2022

"Lovely hotel"

Really nice staff. The concierge was so helpful. We`ll equipped rooms and the location couldn`t be better. We`ll definitely stay there again

Guest rating:

31/7/2022

"London Bridge "

Didn`t expect such a lovely hotel so near the station for getting around everywhere. The rooms are good it was maybe a little small but very clean and had everything we needed in it. The staff were very friendly and helpful, particularly the concierge, they couldn`t do enough to make our stay great. Buffet breakfast excellent!

Guest rating:

28/7/2022

"Excellent hotel hiwever"

Hotel was very nice however we found our toilet had not been clean and had skid marks in the bowl !!!The hotel moved us to another room but it spoilt my partners birthday and she ended up cleaning the toilet in the new room just in case. The staff were friendly and helpful and breakfast was good

Guest rating:

16/7/2022

"-"

Excellent stay, great location and staff were friendly & efficient. Would definitely stay again.

Guest rating:

11/7/2022

"Friendly and well -presented hotel"

Guest rating:

9/7/2022

"-"

Excellent service and quality, well decorated, friendly staff and great breakfast

Guest rating:

4/7/2022

"Great location, good rooms, amazing breakfast!"

Our first stay, but we`d definitely stay again. The rooms were clean and comfortable, the toilet / bathroom wasn`t that big, but it was adequate. Comfortable bed and we had a 4th floor room which certainly helped escape the noise of being in central London! Location is great, so easy to get around and the breakfast was excellent.

Guest rating:

3/7/2022

"-"

Great choice at breakfast Very comfortable bed. Excellent staff. No working fridge in room but got ice from the bar A little far to travel from to the Garrick theatre, we had to take 2 tube rides to get there. Plus it was the Pride walk that day too

Guest rating:

25/6/2022

"London Bridge Hotel"

Last time on hotel and show bread we stayed at Tower bridge hotel, which was nice but London Bridge far surpasses that stay. Easy location next to underground and adjacent to the Shard. Would recommend this hotel

Guest rating:

20/6/2022

"Loved our Stay here"

What a lovely Hotel, excellent location, short walk to tube, spotless inside, Lovely room. Wonderful sumptuous breakfast, extremely helpful staff. Didn`t have evening meal in hotel as borough market was over the road from hotel, where we like to eat from worldwide menus.

Guest rating:

18/6/2022

"-"

Bad location Basic rooms No toiletries supplied Rude costumer service

Hotel response from Director of Sales & Marketing

21/6/2022

I am disappointed to read your comments. All of our bedrooms have White Company toiletries in them, please could you let me know what room number you stayed in, so I can investigate this? The London Bridge Hotel is located next to The Shard, only minutes from Borough Market and a short walk from Tower Bridge so travellers often stay with us because they love our location.

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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