Gresham Hyde Park London reviews

Guest rating:

30/12/2015

"Disappointed with hotel but in a good location. "

Room very very small. No plug in bathroom sink. Although on a quiet street inside the room was very noisy. Kept awake with people slamming doors and running up and down stairs. No heating controls and couldn`t open window.

Guest rating:

24/12/2015

"Not much room"

The hotel was ok but unfortunately the family room was very small and with a buggy etc there was just not enough room. The tap was broken & there was no plug in the sink.

Guest rating:

14/12/2015

"-"

Everything you need, but could do with a few things upgrading. Lift very slow, temperature in the room far too high. Good location though.

Guest rating:

22/10/2015

"-"

Hotel was good and within walking distance of a lot of places ie Madam Tussauds, Oxford Street breakfast at the hotel was well worth the money staff were lovely and helpful the only downside was the bathroom it was so cramped toilet roll holder in the way no plug for hand basin just a big hole and nowhere in the shower to put shampoo etc but still had a good stay

Guest rating:

20/10/2015

"Helpfull staff clean and cheery service"

In general the hotel is an acceptable establishment at an affordable rate. The staff were helpfull, polite and cheerfully. Breakfast was excellent value for money and was plentifully.r Although small my single room was clean and accommodating, on the whole a typical terrace hotel establishment as found in most borough locations.

Guest rating:

13/10/2015

"Cheerful hotel - small room in basement but it was clean and quiet and functional"

I got just what I wanted and what I paid for ...cheap(ish) and cheerful

Guest rating:

30/9/2015

"Better than expected"

Having read some awful reviews we were a bit concerned prior to our arrival. However we found staff to be helpful and friendly, room clean and fine for what we needed. Our only issue was with the lift which was incredibly slow and a bit scary but did get us up and down and saved us walking up and down the stairs with our luggage. Hotel was very convenient for Paddington Station

Guest rating:

14/9/2015

"Staff very friendly and helpfull."

Guest rating:

28/7/2015

"The staff were above and beyond helpful and friendly. They were quick to help! "

I would recommend the Gresham to anyone wanting to visit London! The rooms were clean, the breakfast was wonderful. The staff was awesome!

Guest rating:

18/7/2015

"-"

Very good value hotel in quiet location

Guest rating:

28/6/2015

"Great location"

Friendly and Efficient staff. The hotel was great for hyde park. Bedroom was comfortable and great for a nights stay.

Guest rating:

17/6/2015

"No wifi in room, no natural light, no bar. "

Guest rating:

4/6/2015

"3 star hotel good for a night or 2 theatre break"

Guest rating:

1/6/2015

"Tired"

The lady on reception was very polite and helpful however the rooms were small, tired looking, tiles cracked in the bathroom on the floor, noisy as the small window was not double glazed. The room we were in was like an attic room, carpet and shower were dirty. The location was superb however to Hyde Park but wished we`d booked one of the other hotels in the area

Guest rating:

29/5/2015

"very dated and worn fixtures and fittings rooms not correctly cleaned "

lack of attention to detail

Guest rating:

27/3/2015

"nice twin room"

Nice twin room with all mod cons. Very easy to find and with friendly and helpful staff. Slightly odd arrangement for kettle that couldn`t be filled from the bathroom tap and had to be plugged in under the dressing table...

Guest rating:

22/3/2015

"ok for what we paid"

basic, but clean

Guest rating:

22/3/2015

"In need of refurbishment"

Pokey room next to lift and stairs so lots of noisy traffic coming and going all night and early morning, uncomfortable bed, kettle wouldn`t fit under the tap in small sink to fill, kettle lead wouldn`t reach plug, no quilts just old blanket and sheets. This hotel needs a serious face lift!

Guest rating:

15/3/2015

"-"

Clean and smart. Double rooms on small side but suitable for short stay. Staff very polite and breakfast was excellent

Guest rating:

9/3/2015

"A clean hotel in an excellent geographic position"

We stayed in this hotel for 2 nights. The staff are very helpful and friendly. The hotel was well kept and clean. The beds are very comfortable and a good nights sleep was easily achieved. Paddington station is a few minutes walk so getting around London was simple. I would definately use this hotel again.

Guest rating:

5/3/2015

"Walked in & then Walked out "

The hotel needs to be made more customer friendly, I chose not to stay here, as I was in a room that was facing a main street. The traffic was extremely loud as my bedroom window didn`t shut what so ever!?! Then I went to the bar ,on the bar was a set of old lights that should not have been their? But stored somewhere? Not on the bar, it made the place look un-tidy. I was going ask for a refund but I just can`t be bothered with the hassle.

Guest rating:

27/2/2015

"did the job . "

Guest rating:

26/2/2015

"You get what you pay for "

Room was extremley small. Kettle didn`t work. You get what you pay for. We paid next to nothing for this hotel and I wouldn`t have wanted to stay for more than one night. Although reception staff were pleasant, we thought the hotel needed a bit of a make over

Guest rating:

25/2/2015

"Excellent location - Does what it says on the tin...basic"

Loved the location...struggled with only one power point under the dressing table for kettle, re-charging phone ect. Missing light-bulb next to bed...bed very uncomfortable.... We`re not fussy but some people may find it difficult...

Guest rating:

25/2/2015

"Not great"

Quite tired, small room, very cheap mattress, poor shower - but it didn`t cost a fortune so cant complain too mich

Guest rating:

9/2/2015

"-"

In a great location just around the corner from the tube. The room was small but clean and warm, everything worked fine and the bed was very comfortable. Would definitely stay again.

Guest rating:

3/2/2015

"basic budget hotel"

Nice hotel if you are willing to accept that in London you get what you pay for. The hotel is small and basic but clean with a nice powerful shower.

Guest rating:

1/2/2015

"friendly, comfortable, nicely situated"

Guest rating:

9/1/2015

"Ideal stay over in London that is central to all facilities"

For a 3 star hotel you expect pretty much what you pay for really, the only things important on our visit was that the room was clean on arrival, and this was the case, no complaint about that. Bed was clean and comfortable, clean towels, etc every day so I would recommend this hotel if you are on a budget. Nothing to shout home about, but then again, I have seen and experienced a lot worse, and for having to have paid out a lot more. Did miss the microwave though. ****-

Guest rating:

21/12/2014

"-"

Room 253!!!!!!!!!!! Or shall I say cupboard 253!!!!!!!!! I would never ever do a theatre break again because of this! I cried for 20mins on arrival when I saw the room, absolutely awful! My husband and I couldn`t leave fast enough this morning! From now on I will only be booking theatre trips without the hotel stay, I wouldn`t recommend a theatre break to anyone either!

Guest rating:

21/12/2014

"room too small for a double"

Guest rating:

21/12/2014

"basic"

Bit disappointing with decor and room size. Only 2 plug points, not ideal when charging phones, taps etc. I wouldn`t stop here again, I would prefer a little more comfort value

Guest rating:

12/12/2014

"Disapointed"

Pics on internet not what u get in real life! Staff ok clean downstairs,parking is 1 space! For whole hotel room basic which would be fine if didn`t have old dirty blind in window and mould on window sill defo needs redecorating close to shops and Hyde

Guest rating:

11/12/2014

"This room was booked as a double. please read review. I fully intended putting in a complaint."

Dreadful room 8ft x 8ft. No outside window. Internal window covered with white blind, light shining in all night. Bed only 4ft wide, no mattress cover on bed. Lying on mattress buttons all night. No plug in bathroom sink. no space to put anything. Told ground floor room being used as lift broken. When told said the skylight could be opened but we would be cold in night! Never slept. Dreadful experience

Guest rating:

8/12/2014

"pleasantly surprised"

Booked a theatre break as an early xmas pressie for myself and partner. Picked hotel for location. Didn`t read the reviews first which with hindsight was niave. Was very disappointed after reading most of reviews. As I booked in August I spent the months worrying about my choice. When we arrived we received a warm welcome from the staff. The hotel was very clean and fresh. Our room was not very big but we didn`t spend much time in it so that wasn`t a problem. My only problem was that there was no shelves in bathroom for our toiletries. All in all a very good visit and would definitely recommend to try it out.

Guest rating:

8/12/2014

"Basic but comfortable all we needed for a weekend break the beds were comfortable ,the room was nice"

Guest rating:

8/12/2014

"-"

Beautifully clean room however incredibly small room and miniscule bathroom. Meeted our needs though for one night. Radiator however unable to turn off and was so hot.

Guest rating:

7/12/2014

"Hotel review"

Stayed for one night in manic December , excellent location and managed to park car 3 meters from door . We had room 220 comfy bed and a good night sleep , staff are very friendly and helpful . Will definitely stay again

Guest rating:

4/12/2014

"Average "

Average Hotel but very polite staff, good location 5mins from Paddington, Would book again as value with theatre tickets. Stairs very steep so would have preferred lower level as the lift was out of order. But all in all great weekend.

Guest rating:

16/11/2014

"Good value for money"

Nice setting. Friendly staff. Very clean and cosy room.