Radisson Blu Edwardian Grafton reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

92%  based on 282 reviews

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Guest rating:

22/12/2019

"Lovely hotel "

Lovely hotel, good location, only complaint was where our room 207 was positioned it was very noisy through to the early hours as it was directly opposite a pub

Guest rating:

22/12/2019

"Fantastic hotel and staff"

We were in London one night for a concert and chose this hotel for it`s location, the close proximity to the underground made travelling around London so easy. We were amazed at the quality and the high level of service provided. We had a problem on arrival which was immediately rectified, the room was spacious and very clean. Excellent bathroom facilities. The breakfast was beyond expectations. The warm, courteous staff made it a perfect break. On our forthcoming trips we will certainly seek out a Radisson Blu hotel. Well done to all the staff for making our weekend so enjoyable.

Guest rating:

1/12/2019

"Comfortable"

Lovely hotel but room not ready when we arrived. Unit outside window so noisy at night.food expensive but very nice.staff friendly.would stay again.very good location.

Guest rating:

18/11/2019

"-"

Wonderful. Lovely helpful staff129321;129321;

Guest rating:

10/11/2019

"Perfect for what we needed"

Reception was lovely, room really clean, beds comfy, overall a great hotel, thank you 128522;

Guest rating:

18/10/2019

"When we arrived we were upgraded,had a card and a bottle of Perseco,which was lovely."

Lovely stay,we have stayed in the Hotel several times.We may have another booking soon for our Son.

Guest rating:

4/9/2019

"This is a fantastic hotel which we always use when we go to London."

Guest rating:

3/9/2019

"Very close to Warren Street station. "

A few problems initially with room but quickly sorted by reception staff

Guest rating:

5/7/2019

"Staff very efficient and friendly"

Front of house were excellent, very professional, Restaurant Staff were very accommodating, breakfast was excellent, and well presented. Rooms very clean and functional. We have stayed here twice now and have a very good experience both times. We will be booking with you again (hopefully soon)

Guest rating:

25/6/2019

"Great hotel"

Lovely staff were helpful and friendly. The only downside was the music at breakfast. If there was an area where you could escape the musak the hotel would score even more

Guest rating:

24/6/2019

"-"

Lovely hotel near 3 tube station which made getting around easy, depending on how fast you walk only 20-30 minutes walk from Leicester Square, we had a complimentary upgrade to a Junior Suite which was lovely, all staff we encountered were very professional and more than happy to help out with any queries we had, we did have an evening meal of steak which compliments to the chef was cooked to perfection as i like my steak Rare this can be a challenge as easily over cooked, the only negative is there is some emergency vehicle siren noise but this didn`t bother us too much, would stay here again

Guest rating:

1/6/2019

"-"

Had a lovely time, hotel absolutely stunning and was upgraded complementary. Staff so lovely and friendly. Son (5) was spoilt. Would definatey recommend.

Guest rating:

26/5/2019

"Great staff, great location, "

Very convenient, right next to Warren Street and a nice easy walk to the theatre and other attractions. The staff were really friendly and helpful, would definitely go there again

Guest rating:

20/3/2019

"Staff don`t know how to smile"

Clean, comfortable, excellent location don`t understand the 4* Though it`s a basic city centre hotel 3* max

Guest rating:

21/2/2019

"Radisson Blu Tottenham Court Road"

Beautiful hotel but what makes it so special are the amazing staff. they are fantastic and nothing is too much to make sure your stay is a special as it can be. Fully recommend. Loved it

Guest rating:

17/2/2019

"Nice hotel. Expensive breakfast!"

We liked the hotel overall. Bit warm in the room. Bit noisy as you might expect in London, traffic/sirens during the night. Breakfast cost an extra £15 each so an extra £60 for the 2 day stay which frankly is daylight robbery. However overall we enjoyed our stay.

Guest rating:

15/2/2019

"-"

Very clean staff very friendly and attentive the hotel is ideally situated for exploring main attractions also close to tube stations

Guest rating:

3/2/2019

"Surprisingly roomy for central location "

Good service, room and bathroom pleasantly spacious, good value for convenient location, easy walking distance to west end attractions

Guest rating:

27/1/2019

"Amazing "

Have stayed before when on a course it was lovely to stay as a visitor such a gorgeous hotel room and breakfast fantastic along with the staff thanks

Guest rating:

19/1/2019

"Very convenient position and close to underground"

Guest rating:

13/1/2019

"Clean comfortable friendly polite staff good location "

Guest rating:

6/1/2019

"Standard of the hotel room"

The hotel itself was very clean and the staff helpful and freiendly. However our room was a huge disappointment. It was very small, it` hardly any room to walk around the bed to get to the bathroom. The room was cold, that much so that we had to request additional blankets as the old air condition unit didn`t seem to be working . I wouldn`t recommend the hotel if that is the standard of room which it offers with the theatre break.

Guest rating:

17/12/2018

"Ok"

A good hotel if you are not made unwell by perfume being pumped round in the air conditioning. Thankfully this was not the case in the bedrooms. As I have severe allergies to a range of chemicals including perfume. I have to daily take antihistamines & carry an epidemic. So we couldn`t use any of the bars, restaurants etc!

Guest rating:

17/12/2018

"Top hotel in London. "

Every thing was excellent. Final talk!

Guest rating:

3/12/2018

"Terrible room"

Room was clean but very small and walls very thin could even hear the person next door snoring at night room was right next to lifts so could hear everyone coming and going no rest what`s so ever room was more like a closet far to small apart from that hotel staff etc good

Guest rating:

26/11/2018

"Excellent location "

Room was s but small and the bathroom tiny but service excellent

Guest rating:

13/11/2018

"Clean rooms. Attentive staff"

Rooms and hotel very clean with a nice atmosphere however our room was on the Tottenham court Road opposite the hospital so we heard the ambulances all night and were unable to sleep.

Guest rating:

22/10/2018

"The most comfy bed and pillows ever ."

We were lucky to be upgraded to a very large room 136 had a very comfortable stay ,thought it might be noisy as face front onto road but not a sound we will return to this hotel when next in london .

Guest rating:

15/10/2018

"Friendly,pleasant staff, doing everything to make staying there pleasant."

I had read some recent reviews before our visit at the weekend and wondered if I had made a mistake. The hotel was clean, 4*rated which was well deserved.as there were no twin bedded rooms left (although I had booked one)my daughter and I were asked to have a double.i agreed to if we could be upgraded.This was done without a fuss or extra charge.Our deluxe double was large with dressing gowns,slippers,tea making facilities and super toiletries.i always take my own I case the ones provided are sub standard but I used those provided.A super breakfast too with lots of choices,both hot and cold.The weather was poor yesterday so I booked afternoon tea with pro secco.Again, a super choice of sandwiches and cakes.I would stay here again as its about 50m from Warren Street tube station and one stop to Oxford Street for shopping.Thank you for our weekend break which was fuss free.

Guest rating:

19/9/2018

"A comfortable stay in the centre of things"

A small group booking to enjoy a weekend in London. We had a comfortable stay and the hotel was ideally situated for public transport. Thank you.

Guest rating:

28/7/2018

"-"

Only stayed 1 night but was lovely and will definitely book again staff was really pleasant and helpful thankyou

Guest rating:

9/7/2018

"General room imrovements"

The air conditioning is very noisy and affects a good nights sleep. We were left yesterday`s dirty towels and flannels to come back to after spending a whole day out, not what we expect to find when we want a shower and freshen up after a long day in the sun. The milk was not replenished so we couldn`t have a drink in our room. If we had checked out and checked back in for a night we would have had las these things. Not what you expect for the price you pay.

Guest rating:

8/7/2018

"-"

Only one twin room available when we ewquested two twin rooms

Guest rating:

15/6/2018

"GOOD LOCATION - VERY ATTENTIVE STAFF - "

HOTEL WAS NICELY FURNISHED - ROOM VERY NICE AND CLEAN - BREAKFAST WAS EXCEPTIONAL AND STAFF AGAIN EXCELLENT

Guest rating:

1/6/2018

"Great location"

Fantastic convenient location. Arrived at st Pancras and hotel was 10/15 mins walk. Walking distance to oxford st, regent st etc. Lots of places to eat and Tesco/Sainsbury`s nearby. Friendly staff. Room modern, clean and comfortable. Only gripe was aircon totally useless and it was a warm night and if u had the window open noisy (there`s an a&e hospital nearby and a very busy road). Would stay again for the location. Almost next door to tube station too!

Guest rating:

17/5/2018

"Great hotel "

Guest rating:

16/4/2018

"Great place to stay"

The hotel was perfectly located to Euston station and all the amenities and shops on the Tottenham court road. Our room was lovely with a great bathroom. Lots of hangers in the wardrobe and comfy bed. The only negative comment is that the hairdryers lead did not reach the mirror so couldn`t use it Would definitely recommend this hotel and would revisit it.

Guest rating:

4/2/2018

"Birthday!"

Amazing hotel it was my sisters 21st and the lovely Eva left her a card some cake and upgraded our room!

Guest rating:

22/1/2018

"Lovely Hotel"

Lovely staff at this 4* hotel. Got an upgraded king room which was lovely. Good location right next to Warren underground. Very expensive for drinks/breakfast but hey it is London after all!

Guest rating:

20/1/2018

"I did not use this hotel but a sister hotel."

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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