To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
3/12/2014
"Great location in central London"
Stayed for 6 nights for a retirement holiday. Hotel was great...clean, comfortable and friendly staff. Be aware though...the rooms are very small...only space for one case and no wardrobe...en suite is part of the room...you need to be alone or on intimate terms with your room mate...NOTHING is left to the imagination!!
19/11/2014
"Noisy but good location"
Staff very accommodating, great location. Extremely noisy - surprisingly small room.
8/11/2014
"Good but no opening window"
The room was clean and ergonomically sufficient, however the one window we did have was directly beside a fire escape stairwell and we looked immediately on to the stair treads. The window could not be opened and it being a small room was very stuffy. I did feel claustrophobic. Room 109
21/9/2014
"terrific location - great staff - shame about the room size"
Our room 216 was really well appointed but ridiculously small for 2 people. Luckily we were only staying for 1 night as lack of wardrobe space would have proved a problem for any longer. Having to climb over and disturb my partner to get out of bed is just wrong. Ideal for 1 person. V well positioned with superb and helpful staff. V overpriced for such a small space.
11/9/2014
"nice but noisy"
we hope to visit ZHotel again. but i will ask for a room away from the cleaning station/linen cupboard and staircase door.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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