Byron Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

84%  based on 434 reviews

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Guest rating:

20/2/2019

"-"

A lovely friendly hotel. Helpful service and smashing choice for breakfast. Rooms were comfortable too.

Guest rating:

16/2/2019

"-"

Location very good for tube, aircon not working in room otherwise ok

Guest rating:

14/2/2019

"Good position, clean and very good value for money."

Our stay at the Byron was good. The staff are excellent and extremely helpful. The room was spotless and very clean, although was in need of refurbishment. Breakfast was also good and the location of the hotel was perfect. Would stay again.

Guest rating:

30/1/2019

"A little gem"

Clean, comfortable, great breakfast & excellent location. We`re booking our next trip as soon as possible & it`ll definately be this hotel .

Guest rating:

27/1/2019

"Byron Hotel"

enjoyed my stay at this hotel. Staff all very pleasant and helpful. Hotel situated at great spot for Tube Station .Bedroom was clean and comfortable and breakfast had good choices of food .I would return to this Hotel

Guest rating:

22/1/2019

"Fabulous little hotel"

Fabulous quirky hotel. Friendly staff clean rooms. The continental breakfast was ok but the English breakfast was not good .

Guest rating:

22/1/2019

"-"

Hair in plug hole in bath. Not too nice. Breakfast could do with more options. Muffins, cakes?

Guest rating:

12/1/2019

"Staff was first class . Room just a little on small size overall would stay here again had a good ti"

Guest rating:

16/12/2018

"Little gem!"

Great location, choice of stations and bus routes nearby. Rooms on the small side but more than adequate and equipped with everything necessary. Lovely warm bathroom which makes such a change! Excellent staff, especially on reception and they really went out of their way to help in every way possible. Thoroughly recommend!

Guest rating:

24/11/2018

"Handy Location"

Stayed one night as part of a theatre break deal. I would say a functional hotel given that we used it just as a base. This hotel is quite basic and the continental breakfast was a little disappointing. However it did it`s job in that it`s a place to sleep

Guest rating:

22/11/2018

"-"

Dated furniture bed not as comfy as liked

Guest rating:

21/11/2018

"-"

Comfortable enough for short stay. Rooms rather small but adequate facilities.Breakfast options very good

Guest rating:

18/11/2018

"A Good Experience."

Byron Hotel is well placed for both tube and bus transport as well as for eating places. Hyde park is across the road for walks. Our room was small but beds were comfortable, shower very good. Virtually no external noise; some from upstairs but that did not continue late. A good breakfast. Staff very pleasant and helpful. We would certainly stay again. The council needs to improve litter collection in the street, which is a very attractive street.

Guest rating:

16/11/2018

"Good service"

Very helpful staff

Guest rating:

10/11/2018

"-"

We were disappointed with the hotel as it was nothing like the website. It was a bit grubby & the door handle came off. We won`t go back!

Guest rating:

1/11/2018

"A bit tired but clean and great staff."

The hotel was clean but worn at the edges. Staff were very good and communicative. Our bathroom needed a re-boot but was adequate at the price. Breakfast fine as it was included. Would stay there again.

Guest rating:

1/11/2018

"Great place to stay "

Friendly helpful staff and clean accommodation. I would stay here again

Guest rating:

23/10/2018

"byron hotel"

all staff were friendly, helpful, was a delight to stay there, rooms were ok n comfy, only bit o negativity was cleanliness of the bathroom, needs to b addressed, other than that lovely stay and very welcoming

Guest rating:

23/9/2018

"Perfect hotel"

Byron hotel was fantastic. Reception staff were very polite and helpful. Rooms were well equipped with tea & coffee, fans, shower & bath & tv. Breakfast was lovely- all you could ask for in a continental breakfast & more. 5 minute walk from tube so very convenient location. Would highly recommend this hotel to others & will be staying here again for future trips to London.

Guest rating:

17/9/2018

"great"

everything was great

Guest rating:

17/9/2018

"Byron Hotel"

Very comfortable stay, room and bathroom clean, nice public sitting area, staff pleasant and helpful, good continental breakfast. Only negative remark is that room was very small.

Guest rating:

12/9/2018

"Poor size room, awful/non functioning shower, cracked tiles, rotten cill, overflow pouring in room"

The excuse of a shower was more than dissappointing as not only did we have to wait several mins for it to warm up but it trickled out with no flow rate therefore never felt clean. Whilst showering we had to look up at the skylight which was mouldy,filthy and full of cobwebs. The bedroom sash window was not only hard to open but once opened it had next to no cil on the outside as it had rotted away due to an active overflow pouring directly onto it and to our shock during the early hours of the morning the water poured inside the window onto the room carpet making that wet to walk on. This meant we couldn`t have the window open which made the room stuffy due to its small size anyway.

Guest rating:

6/9/2018

"-"

Would have been nice to have tea/coffee making facilities in the room. Clean, with friendly staff and in a quiet area.

Guest rating:

1/9/2018

"Basic "

Bathroom not clean to the standard I would expect. Bedroom looked tired and needs redecorating. We were in a basement room and was woken by hoovering at 7.30hrs in the morning. Hotel staff then proceeded to throw bin bags full of rubbish pasted the window while I was sitting in front of it drying my hair. The continental breakfast also wasn`t worth getting out of bed for!

Guest rating:

27/8/2018

"-"

Would have been an ?excellent? if English breakfast was standard as opposed to continental (we are in England after all) and if the WiFi worked!!

Guest rating:

24/8/2018

"Great location, friendly staff"

Would definitely recommend this hotel to friends and family. The staff made our stay very welcoming and the hotel itself is in a great location and is extremely clean and welcoming

Guest rating:

24/8/2018

"Great stay perfect location"

Guest rating:

21/8/2018

"-"

I did not finish commenting, page disappeared! Good continental breakfast choice, and you could order an English breakfast at extra cost. Restaurant staff friendly and helpful, and very busy topping up supplies for hungry guests.

Guest rating:

18/8/2018

"-"

Nice little hotel for a short London break. Close to Hyde Park which gives easy access to Knightsbridge and Science Museum and V&A. It`s within walking distance of Oxford Street and Notting Hill but if you don`t like to walk the tube station and bus routes are very close by. Breakfast is basic but ample and the rooms are fine. Staff are friendly and helpful .

Guest rating:

15/8/2018

"Byron Hotel"

Lovely hotel. Great location 5 mins walk to Queenway underground tube station. Can get anywhere in London easy. 5 mins walks to multiple variety of restaurants, supermarkets etc on the Bayswater road area. Cosy Byron hotel, staff all so pleasant and helpful. Beds so comfortable and hotel in general very clean. Breakfast although continental was of a good standard and substantial. Loved our stay. Would highly recommend and woukd stay there again on my next visit to London.

Guest rating:

5/8/2018

"-"

Advertised tea/coffee facilities none in our room, toilet not flushing, could not use WiFi even after 2 attempt staff polite & courteous breakfast good

Guest rating:

2/8/2018

"Great location, close to tube station and bus stops. "

We stayed in the hotel for 4 nights, clean rooms, good breakfast the only minus was a broken air conditioning means rooms gets very hot, we worked the fun all night but it little helped, my advice phone the hotel to find out if the air conditioners works.

Guest rating:

2/8/2018

"Rubbish faulty towers"

Awful hotel would not recommend at all , sockets hanging off the wall bathroom lights not working, staff rude, could have tv in lights would not work, disgusted as was my honeymoon and paid a lot of money awful hotel

Guest rating:

19/7/2018

"Mixed feelings. "

Good location. Poor hotel. Air conditioning not working. Booked an advance double room but was given a very small double room with a bed against the wall so had to climb over the husband to use the bathroom. Was told i had booked the small double although i have paperwork to prove otherwise. Was told hotel was fully booked so no option to move. Fan not working in the bathroom so with no window it was stifling. Charge £1.00 for drinks in the lobby. Website says they are complimentary. Very dissapointed.

Guest rating:

7/7/2018

"Very good hotel"

Hotel was in good quiet location convenient to two tube stations and also Hyde Park.. Staff very friendly and accommodating. Room small but clean and comfortable with tea/coffee making facilities. Breakfast good.

Guest rating:

7/7/2018

"-"

Advertising air conditioning, but none working in the hotel, our room, 40 was tiny not a double, the bathroom was very dated an unclean, breakfast was poor, certainly not a 4 star hotel.

Guest rating:

4/7/2018

"Friendly and efficient"

A very enjoyable stay at a friendly efficient and clean hotel. Nothing was too much trouble for the hardworking staff

Guest rating:

29/6/2018

"-"

STAFF LOVELY HOTEL VERY CLEAN .

Guest rating:

26/6/2018

"-"

Byron hotel was clean staff polite and helpful a warm welcome was given in arrival breakfast fresh and we`ll organised. Would return again.

Guest rating:

25/6/2018

"-"

Enjoyed our 2 night stay at The Byron on our recent visit.Conveniently placed for both tube and bus routes around the city.Staff were helpful and the room was bright and comfortable although a little small.Would consider returning here for future visits to London

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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