Byron Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

84%  based on 434 reviews

<<   More reviews >>

Guest rating:

24/10/2019

"Convenient and clean hotel; friendly staff and good breakfast facilities"

As above; this was a good location for me and the staff were friendly and welcoming. Breakfast facilities were very good too. Less than ideal were noisy fire doors in the early hours and a smell of cigarette smoke in the bathroom - otherwise a clean bedroom

Guest rating:

17/10/2019

"-"

Hotel lovely and clean and comfortable. All staff helpful and polite. Excellent breakfast .

Guest rating:

16/10/2019

"very pleasant stay hotel a little bit tired looking but very friendly staff"

as above

Guest rating:

13/10/2019

"Brilliant base for sight seeing in London."

The hotel is nice a clean with very comfortable beds. Breakfast is continental but plenty of it. Staff friendly and helpful.

Guest rating:

6/10/2019

"Byron Hotel"

I would like to give excellent for the staff on reception they were absolutely great, so helpful. The room itself was clean but the bathroom was in need of a refresh. Breakfast was a bit of a bun fight too many people trying to access a too small area but it was adequate.

Guest rating:

29/9/2019

"Byron review"

Lovely welcome, comfortable rooms. Tea/coffee facilities could be stocked better to see what is needed, we ran out of milk. Wifi details would be useful in the room. Towels were far too small, bath towel was marginally bigger than the hand towel. Breakfast was lovely and staff friendly. Suggest tea/coffee be served by staff, guests are on top of each other getting drink, milk for cereal or cutlery

Guest rating:

26/9/2019

"good location for sight seeing great bus service "

Overall hotel not too bad room too small silly small towels in bathroom ridiculous tea plates for breakfast overall stay good staff very pleasant and helpful

Guest rating:

25/9/2019

"Only stay if you don`t want sleep"

Apart from paying over £200 for one night on a weekday I was given a room in the basement under reception area, all night till 2am people were coming in and footstep above also the movement started against 5.30, the view from the room was the cleaners outside and the rubbish area, as you approach the hotel there are use mattresses outside on pavement and sofas. The breakfast was just as disappointing tinned fruit, bread, cold boiled eggs and carton juices. Not what you would expect, book somewhere dofferent

Guest rating:

19/9/2019

"Lovely Hotel"

Friendly staff lovely clean rooms 5* enjoyed stay food delicious

Guest rating:

9/9/2019

"Good London Hotel"

Value for money, clean and tidy, very friendly and helpful staff. Very handy for Bayswater station on Circle and District lines. Definitely plan to stay again.

Guest rating:

9/9/2019

"-"

Everything good, but breakfast rather chaotically organised. no rhyme or reason to the way things were set out

Guest rating:

7/9/2019

"-"

no evening bar.no english breakfast

Guest rating:

3/9/2019

"-"

We had a very enjoyable stay. The staff were helpful and friendly. Lovely breakfast...

Guest rating:

30/8/2019

"Unfortunately we did not make our trip this time as my wife is ill but have shadehere previously"

Guest rating:

27/8/2019

"excellent location, clean and friendly, helpful staff"

The location of this clean and friendly hotel is excellent, with tubes and buses very close to hand. The room with ensuite bathroom with shower overhead was reasonably sized with tea/coffee making facilities. One downside was the weekend we were there we had temperatures of 33 degrees but there was no air conditioning, although an electric fan was provided. Continental breakfast offered choices of toast, rolls, croissants, boiled and fried eggs, salamis, cheese, cereals, fruit juices, coffee and tea - plenty to choose from. Another downside - there was a continual rumble of machinery all night so difficult to sleep. Other than that we had a very pleasant stay.

Guest rating:

26/8/2019

"Lovely location"

Can`t fault the service -staff really friendly.Rooms rather small but sufficient.Clean and tidy.

Guest rating:

24/8/2019

"-"

Staff were very friendly and helpful, room was clean and tidy we just wanted somewhere to sleep after a long day sightseeing but didnt get much. We were at the front, lower ground floor. All we could hear was the underground, guests moving around on the floor above and down the stairs, people shouting outside until about 2 in the morning and the traffic was extremely loud.

Guest rating:

18/8/2019

"Really horrible room poor service spent 15mins late at night lone female to get back into premises "

Guest rating:

18/8/2019

"Perfect for theatre break "

Nice clean easy to locate hotel.

Guest rating:

6/8/2019

"-"

All 6 of us had an excellent stay at the Byron. Lovely but small rooms with great breakfast, very helpful staff, and a great location. Will certainly stay again. Thank you.

Guest rating:

24/7/2019

"Could have been better"

Overall not bad but needs a bit of TLC, doors handles loose, room a bit damp, bathroom door didn`t fully close and the room needed a good air. The staff were really friendly and polite.

Guest rating:

20/7/2019

"Rooms were small and hot but the breakfast was great"

The Bryon is an old hotel needing some investment. We have two rooms, best described as small and clean but the toilets were poor and blocked easily. However the breakfast and breakfast staff were great and could not do enough for you.

Guest rating:

13/7/2019

"-"

friendly helpful staff ,although needed better English skills. Twin room clean but very small & hot!! Shower VERY poor & bathroom too small[ needs updating]Breakfast[continental] quite good.Would stay again if on single night visit

Guest rating:

12/7/2019

"-"

Power outage, very warm during the night

Guest rating:

27/6/2019

"Good area to stay and convenient for tube lines"

Very good with an enjoyable breakfast

Guest rating:

20/6/2019

"Air conditioning faulty. Shower curtain didn`t stop water going on the floor. Furniture a little da"

We would stay again. Clean...all the staff gave excellent service

Guest rating:

2/6/2019

"-"

Very well situated and lovely clean hotel. Very comfy beds and lovely breakfast.

Guest rating:

29/5/2019

"Great triple room"

Very good hotel. Staff were helpful and the room good. Facilities were fine. Would stay again

Guest rating:

15/4/2019

"Let down by poor maintenance."

Great mattresses. Nice room and view. Friendly staff. Loo did not flush properly. Lavatory seat was broken underneath and would not stay up. Where wall fixtures were removed the `scars` were not neatly hidden. As well as small side plates, extra plates for cold buffet were needed at breakfast.

Guest rating:

11/4/2019

"Good location, good service, "

I had a nice stay and the staff were really nice and helpful. The breakfast was good but I did have to wait to be seated because it was so busy but I didn`t mind too much. The shower room needs updating but the rest of my room was nice and comfortable. The staircase makes this hotel look very lovely and there`s a seating area on the landing which is cute. The tube is s few few minutes walk away but you can walk to lots of tourist locations. Hyde Park is at the end of the road which is good.

Guest rating:

8/4/2019

"-"

Small room meant small

Guest rating:

28/3/2019

"Uninspiring hotel. Gloomy basement room with no plugs for bath or basin. Very good breakfast."

Guest rating:

23/3/2019

"-"

Was allocated room 6 on arrival. This turned out to be at basement level. Dark and dingey would best sum it up. However the worst problem was a fan which kept going all night. Very noisy and irritating. We were staying for 3 nights so asked to be moved. They did so without question. The next room was on the third floor and was far better. Staff were always very helpful.

Guest rating:

20/3/2019

"Perfect hotel."

We booked a small twin for our stay at The Byron and it was perfect. It was a really good size and really clean. The staff we all friendly and helpful. We didn`t have the optional full English breakfast because the complementary contental breakfast was superb!! So much choice and so fresh. The lady`s serving were, again, really helpful. I will be booking with The Byron again next time we go into London.

Guest rating:

16/3/2019

"-"

Good except bathroom cold for two days

Guest rating:

12/3/2019

"Lovely hotel, very friendly staff and close to everything "

very friendly staff and close to everything In the city!

Guest rating:

8/3/2019

"Good hotel stay."

Hotel does exactly what it says on the tin, very clean hotel with lovely staff. Rooms smallish but adequate. Continental breakfast, good choices.

Guest rating:

1/3/2019

"Great from satrt to finish"

We were warmly welcomed, made to be very comfortable, and would have no hesitation in recommending or staying again.

Guest rating:

21/2/2019

"-"

Excellent value for the money, the reception staff were so helpful and friendly nothing was too much trouble. Thank you

Guest rating:

21/2/2019

"-"

Tea and coffee making in the room would have be great,

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-5.30pm

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.