To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
19/9/2013
"bathroom needs attention, extractor fan inefficient, no radiator to air towels at night for re-use"
breakfast plates not heated and food only lukewarm. we were not made aware of any building works taking place when booking and found it very noisy early morning. all members of staff very very polite and helpful and room very clean.
2/9/2013
"GREAT VALUE FOR MONEY"
Hotel modern, clean, great breakfast and the staff efficient but friendly. Easy access to London city centre via bus or underground just 5min around the corner from hotel.
25/7/2013
"lovely place too stay ."
I stayed one night with my daughter and five year old grandson.we went too the robbie williams concert
8/7/2013
"-"
Very nice Hotel, very clean and room very spacious. Good choice of food for breakfast and evening meals. Would stay again.
2/6/2013
"An ideal place to stay with children; patient, friendly staff and very clean."
This was the grand children`s first visit to London and the hotel staff made sure we were not disappointed. The rooms were spotlessly clean and the modern design gave a feeling of freshness and space. The food was very good and the menus catered for the likes and dislikes of children. The staff were very friendly, going out of their way to help when required. We would definitely return.
27/5/2013
"Great for family and parking "
10/4/2013
"the external room window lock brocken,heared the wind all night and air conditioner too noisy!"
asked for a taxi to be booked for the morning we had left,,what a surprise!!!a privat person with a privat car doing a taxi job.honestly we were scared to go with a man with no taxi license,no taxi plate,etc..is that a special hotel service??kind a very expensive one!
8/4/2013
"Fantastic stay thanks to helpful and very polite staff."
Hotel spotless, room very comfortable. ( a little noisy from other guests on the first night) restaurant offered a varied menu. My son needed a gluten free option and this was managed nicely thank you. Would definitely stay here again and recommend to family and friends. Once again thank you.
8/4/2013
"Very good for short stay"
Perfect location for tube all London sights etc lovely breakfast. Very friendly staff. Beds were a little hard but ok for 2 nights. Would definitely recommend for short break!
7/4/2013
"-"
We had a very enjoyable stay at the Ramada Encore. All the staff were very helpful and friendly.We would definatley stay there again.
28/3/2013
"Modern, clean, friendly and comfortable"
The Ramada is a very modern and friendly hotel with comfortable rooms, excellent "value for money" restaurant and is clean and welcoming. With excellent on site parking at a good price and ten minutes walk from North Acton Central Line tube station it is the ideal hotel for business or leisure visits to London.
17/3/2013
"-"
The room was clean and tidy, the staff were very nice. the only thing I was disappointed about was the fact that I had to pay for my car parking in the hotel car park while staying, £10 per night. Otherwise I highly recommend it.
15/10/2012
"Great location for exploring London"
2/10/2012
"Fixtures and fittings not up to scratch"
Had to move from the first room because of the broken bed and second room had the panel missing from behind the toilet so not very good impression of fixtures and fittings but staff were marvellous
3/9/2012
"Easy access from Birmingham,excellent parking facilities so very good for the central underground "
The staff were so very helpful and kind it is spotlessly clean and the food is fresh and plentiful thank you so much for a very enjoyable stay
26/8/2012
"Very good hotel. Had a proble"
19/8/2012
"excellent hotel "
very clean and exceptional breakfast, will most defenetly stay there again when in london
27/7/2012
"-"
The hotel was very good and the experience was rewarding. I will suggest it to my friends.
22/7/2012
"very happy with our stay will definitely come back"
Excellent will come back again
10/6/2012
"value for money"
though slightly far from the tube station, its room and services overweight that. the friendly staff makes our stays comfortable. The breakfast is value for money and is better than the breakfast offered by the continental hotel in europe (similar range). the chicken is halal and isgood for muslim traveller.
6/6/2012
"Perfect for our city break"
We chose the Ramada because it had parking, was out of the city to avoid driving in London, but very close to a Tube station - perfect location - a 2 minute walk from North Acton Tube station on the Central line, we only needed Zones 1 and 2 each time. Takes about 20 minutes to get to Oxford Circus (unless they close the Central line - grrrr!!!!). Hotel itself was nicely presented, room was clean and nicely designed with a trendy, minimalist bathroom. Very squeaky bed though - and we weren`t up to anything I promise! Food was good in the evening - good quality and nicely presented; breakfast had a good range, and staff were friendly and helpful. Would definitely stay again.
9/5/2012
"Very helpful staff, good breakfast, clean comfortable rooms."
9/4/2012
"Compact but good"
This hotel is very clean, and good value. I was staying there with my wife and children (a total of 4) and the room was tight with very limited storage, but clean and tidy. The breakfast choice was very good, and the food in restaurant was excellent and good value.
9/4/2012
"hotel warm nice food friendly staff. thanks."
9/4/2012
"very friendly and helpful staff, extremely clean room, lovely shower. Excellent value"
8/4/2012
"EXCELLENT VALUE BASE FOR LONDON TRIPS"
I stayed here on 6th April 2012 with my wife and 2 kids. Plus points: Clean and modern, very friendly staff, car park (ok you have to pay for it, but hey, it`s London!) North Acton tube station 2 minutes walk, excellent breakfast. Negative points: None.
5/4/2012
"Very good quality `budget` hotel"
This hotel I believe is supposed to be a budget hotel, like Travelodge. The rooms are very well maintained with a hard floor instead of dirty carpets. It is nicely decorated and has a large flatscreen TV. The only complaint I would have with the rooms is the lack of air extraction in the shower room. The breakfatss were excellent, with a huge range and good quality produce. Will stay again.
4/4/2012
"-"
Quiet atmosphere was appreciated, dinner most enjoyable, breakfasts not quite so. Cold Baked Beans at Breakfast on Saturday morning was not appreciated. Overall rating 85%
20/2/2012
"Very Very nice hotel."
Loved the location, loved the price, loved the fod and drink.
19/2/2012
"most enjoyable stay!!!!"
fantastic location within a couple of minutes walk to north acton tube station to go around london, room was clean,tidy,modern and comfortable. Staff were very polite and helpful and parking at the hotel was secure and very reasonable arrived friday dinner time and left sat night only getting charged 10.95. Would not hesitate to book again.
18/2/2012
"clean friendly and efficienct"
Very convienient for central London, especially as the tube was only a 3 minute walk away and was on the central line. Breakfast excellent, rooms were very good, clean and tidy and had all the things you need for a good base. My only negative side was the bed sloped towards the middle (matress could do with rotating). Otherwise and excellent stay!
16/2/2012
"Fantastic"
Thanku so much for a great experience. We come to London alot & this hotel has everything u need and more. Clean, friendly and warm. Very happy and will return with a smile
15/2/2012
"convenient for parking with very friendly staff"
18/12/2011
"-"
The staff were very friendly and the breakfast was very good.
14/12/2011
"SPOT ON"
This hotel was situated in an ideal location, it was clean, tidy and the staff were all very professional. I would recommend this hotel to anybody.
12/12/2011
"very happy"
Was a very nice hotel, breaky lovely and plenty to choose from. 4 minutes to station. Would stay here again and again..
7/12/2011
"We really enjoyed our stay and the Staff without exception were just fantastic. Thank you"
4/12/2011
"On the whole very happy with our stay!"
29/11/2011
"After some bad experiences of `London` hotels, it was a pleasure to stay at the Ramada Encore. "
21/11/2011
"-"
Clean rooms, very friendly and helpful staff. Breakfast was very good. Good value for money overall. Location is close to tube station. I would recommand to have the flooring (laminate) changed: there is a lot of noise from the upper levels. Would book again.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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