Rathbone Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

92%  based on 1761 reviews

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Guest rating:

9/5/2018

"Clean tidy room size good for Central London, staff very good"

Guest rating:

8/5/2018

"Top Hotel in Central London."

The Hotel could not have been better in any way what so ever.

Guest rating:

7/5/2018

"Excellent staff, service. We will visit again! "

Guest rating:

4/5/2018

"Wonderful Hotel"

Such a lovely place, all staff were so nice could not fault them on anything. I wanted to bring my bed home so comfortable. such a quiet place even tho you are stones throw from Oxford st and a 20 min stroll to the theatre. Will come back and recommend this hotel to all I know.

Guest rating:

26/4/2018

"Excellent "

We loved this hotel, it was a little old fashioned in places. Very clean, lovely breakfasts cooked to order. The staff were very friendly, helpful and efficient. We would definitely stay here again.

Guest rating:

23/4/2018

"Very good"

Really enjoyed our stay and was made very welcome. Got upgraded too plus a cake for my wife`s birthday. A really nice touch.

Guest rating:

22/4/2018

"Rathbone Hotel"

Lovely hotel ideally located for the west end of London. Staff very friendly and attentive.

Guest rating:

21/4/2018

"Staff were very attentive and helpful."

rooms are comfortable and well appointed though a bit cramped. We have stayed in the hotel on three different occasions and each time the room seemed to be smaller. However, we will certainly be back.

Guest rating:

17/4/2018

"Great hotel in prime position "

The hotel and facilities are pretty good . Our room was on the small side . Upset about the lack of free Wi - Fi . We have travelled around many continents in good hotels all who provide free Wi fi. So £6 an hour or £15 a day is a total rip off. Lift broke down and hence bags had to be carried up and down stairs - many apologies but maybe a free drink at the bar would have been more appropriate . Overall a very good location for museums and theatres .

Guest rating:

17/4/2018

"-"

Expensive being in London but very friendly and looked after us excellently.

Guest rating:

16/4/2018

"Good hotel, well situated "

Guest rating:

9/4/2018

"-"

Would thoroughly recommend the Rathbone Hotel to anyone. Great location. Friendly staff, great breakfast. Will stay again in the future.

Guest rating:

9/4/2018

"Lovely hotel with friendly and helpful staff"

6 of us stayed for 1 night in April for my hen celebrations. The staff were welcoming and friendly and embraced the hen festivities. Would recommend this hotel and would stay again in the future.

Guest rating:

7/4/2018

"Friendly and comfortable"

Guest rating:

25/3/2018

"The hotel is lovely and the staff were polite and attentive"

We had a lovely room and the food was great, every member of staff we spoke to were very polite and helpfull, thank you.

Guest rating:

18/3/2018

"Not a high class hotel"

Service and staff very nice and helpful. That`s about the only good comment. Hotel is dated poor double room. AC not working. Dull furniture and fittings. Poor decorating. This hotel cannot justify the prices it charges. Would have rather stayed in a Premier Inn.

Guest rating:

9/3/2018

"Comfortable and clean in a good location"

Hotel located in good distance from the theatre. Very clean and comfortable, everything we needed for a short stay. All staff very friendly and accommodating.

Guest rating:

26/2/2018

"-"

Comfortable stay, albeit the bathroom and majority decor is now a Little well used and tired. Front of house staff very pleasant and obliging. However, I feel the breakfast service was exceptionally slow, the chef might like to speed up the process. Great location and excellent restaurant within close proximity.

Guest rating:

17/2/2018

"A lovely hotel in a convenient location for evething "

First class hotel, great beds, great breakfast, fantastic friendly staff We will defiantly stay again

Guest rating:

13/2/2018

"Wonderful stay"

Staff were so friendly, welcoming and could not do enough. Room smelt so lovely as we walked in. Spacious with a comfortable bed.

Guest rating:

12/2/2018

"-"

Rooms very small and requiring maintenance very shabby Staff very helpful

Guest rating:

11/2/2018

"Very disappointed in the room. The bed was hardly big enough for two people."

The decoration of the hotel is a little tired and needs updating The staff were all very good and friendly. The bedroom was very disappointing and should not be sold for two people occupation. On rereading booking details and hotel description then I should not have booked that room but I would not expect to to be offered that room/bed for two adults. The bed was too small. My experience will make me wary of using the service again.

Guest rating:

5/2/2018

"-"

Decor in the room was dated. However the location of hotel was great but i would not choose to stay there again .

Guest rating:

4/2/2018

"Excellent location and friendly service "

Junior Double Room is a 4ft 6inch bed, which is too small for 2!!

Guest rating:

30/1/2018

"Good location but"

Location good but no heat in bathroom and due to badly fitting windows and no double glazing very noisy

Guest rating:

30/1/2018

"-"

This hotel was lovely, everything you would want in the bedroom, breakfast the next day was delicious, lots of choice and very good service. Hope to stay there again.

Guest rating:

29/1/2018

"warm friendly and excellent service, would definately stay again Big thankyou for our wedding treat."

Guest rating:

27/1/2018

"Excellent hotel"

Guest rating:

27/1/2018

"Excellent......"

Excellent .......

Guest rating:

23/1/2018

"Nice location"

Lovely hotel,friendly staff,building work going on outside all night,god knows why,consequently very disturbed sleep,not the fault of the hotel,would stay again,hopefully the building work would be finished by then

Guest rating:

22/1/2018

"Will return."

We had a suite room which was very comfortable, fluffy robes, good standard of housekeeping. Decor a bit 1990`s in places but can easily be forgiven. Great staff - everyone we encountered was top notch professional & made my husband`s 50th birthday really special. Nice bar area. Great restaurants within walking distance & 10% food discount available a some of them

Guest rating:

22/1/2018

"Very good"

Guest rating:

21/1/2018

"Not a 4 star hotel"

Room supposed to be available from 2pm, turned up at 2:15 and still had wait 30mins, insisted on taking a £30 deposit credit card payment even though we had already paid in full. Room was very dated and tiny...no way this was 4 star!

Guest rating:

21/1/2018

"Very welcoming staff, great location"

Guest rating:

21/1/2018

"-"

Nice cozy hotel everything easily accessible.

Guest rating:

15/1/2018

"-"

super hotel would stay there again

Guest rating:

14/1/2018

"-"

Short walk from hotel to theatre. Hotel is away from busy roads with many restaurants along the way. Hotel is quiet. Polite friendly staff. All facilities are excellent. Breakfast highly recommended.

Guest rating:

14/1/2018

"Rathbine Hotel"

Friendly staff. Excellent breakfast. Executive room disappointing, plugs inaccessible, no mirror close to dry hair, no bedside tables.

Guest rating:

6/1/2018

"Lovely hotel "

Lovely hotel set back from main road. Staff friendly and helpful.

Guest rating:

3/1/2018

"-"

Really friendly service comforable room loveley lication snd breakfast. Woud come again thank you Mr mrs McGloin

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Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-5.30pm

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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