To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
9/12/2018
"poor quality"
executive room requested, very tired decor, poorly fitting windows, uncontrolable heating, huge gaps under doors and around bathroom window, very poor shower controls, too expensive for this quality
5/12/2018
"-"
Very comfortable, aytentive staff and great location. Very good local restaurants.
30/11/2018
"Nice Hotel in a good location. Handy for Tube or walk to Oxford street"
27/11/2018
"-"
We received a birthday message from the hotel manager in our room which was a great surprise for my husband.
27/11/2018
"Beautiful "
14/11/2018
"Very good location clean and comfortable "
13/11/2018
"Ideal location and value for money."
Very nice hotel, comfortable, stylish and clean. The single room was lovely and I would certainly recommend the hotel. It`s location was perfect and the deal with nearby restaurants was an added bonus. Helpful and polite staff too.
24/10/2018
"hotel and staff are just great.I would recommend going there anytime."
14/10/2018
"Great location"
Fantastic hotel shower was disappointing, great location, staff excellent chocolate strawberries and Prosecco was a lovely touch for our anniversary, thank you
13/10/2018
"Amazing hotel"
What can i say the Rathbone is a wonderful hotel the staff are a credit to the the hotel which makes it great 5*
6/10/2018
"-"
We are repeat guests at the rathbone. Spotlessly clean and friendly as usual. Breakfast format has changed. No bowls of cereals, just small boxes. No nice bowl of fruit salad just individual glasses filled up. Not very much food on display. Has not changed for the better!
23/9/2018
"Great small hotel"
The Rathbone hotel is clean and presentable with friendly and efficient staff. We recommend it as a good place to stay in London
15/9/2018
"Spotless hotel "
Beautiful hotel and we will definitely be using this one again. Location is perfect. The front of house staff were brilliant and polite, really clean and lovely atmosphere. Room were spotless and the bed were really comfortable. Loads of shops and eateries near by .
8/9/2018
"A Brilliant Hotel"
We loved our short stay at this Hotel. The staff couldn`t be more friendly and helpful, the room was well decorated and very comfortable and the breakfast was great. Would definitely recommend the Rathbone - only wish our stay had been longer!
3/9/2018
"-"
I stopped at this hotel for my wife`s birthday weekend treat. I asked the hotel if they could arrange Something slightly special for the room upon her arrival. She was delighted and it just helped to make the weekend more special. To that end I owe the staff involved a huge huge thank you.
31/8/2018
"Great location for theatre and shopping"
Very pleased with hotel, excellent single rooms. Would stay there again.
28/8/2018
"-"
hotel clean and tidy when we walked in. friendly staff who were very helpful. excellent breakfast can`t wait to stay there again
27/8/2018
"Great Location"
really nice hotel, the room however was a bit small
26/8/2018
"Perfect location for a trip to the London attractions."
Good location, and fair facilities, attentive staff. We missed having tea and coffee making facilities in the room,
25/8/2018
"-"
Bright room with reasonable space, clean, friendly staff
23/8/2018
"-"
Lively hotel and good location for restaurants and bars
19/8/2018
"Great London hotel"
Excellent staff - clean and spacious rooms - brilliant location - thoroughly enjoyed the stay
14/8/2018
"The decor a little dated but the service and food was outstanding and would visit again if coming"
25/7/2018
"relaxing and great location"
excellent staff. Great breakfast. Room small but very clean and comfortable. Near Oxford Street, local bars and all styles of dining.
23/7/2018
"Hotel"
Helpful and considerate staff Clean and smart hotel
21/7/2018
"Excellent position"
Lovely hotel, very central, staff friendly and helpful. Would definitely book again
17/7/2018
"The Rathbone Hotel"
16/7/2018
"-"
Friendly staff, good central location, clean and comfortable.
15/7/2018
"-"
A lovely, comfortable hotel with friendly welcoming staff. Ideally situated for main shopping areas and theatres. Plenty of bars and restaurants nearby to choose from for eating out. A great base for a weekend break.
6/7/2018
"Rathbone Hotel"
The staff could not of been more attentive and helpful with a comfortable and tastefully decorated room.
26/6/2018
"It`s location made it perfect for discovering central London on foot. Would recommend"
24/6/2018
"Lovely hotel"
Nice hotel but quite noisy , despite double glazing, as our room faced the street and a club
4/6/2018
"Extremely good hotel"
Both location and service were excellent As we both like walk in showers we upgraded to fourth floor refurbished room Brilliant room could not fault it Staff very attentive and took the time of showing all available rooms, very helpful with directions to show etc
3/6/2018
"-"
Ideally situated for both Tube and theatre......couldn`t fault it but could do with complementary wi-fi
25/5/2018
"Top notch and excellent location. "
Fabulous all aspects. Cleanliness immaculate. Only downside no slippers
22/5/2018
"-"
Clean, comfortable and very friendly as usual. Dining room service and food presentation let`s it down slightly.
21/5/2018
"reception staff were excellent"
clean, neat, tidy, comfortable. Very well located for our needs.
20/5/2018
"Fantastic little gem."
20/5/2018
"Would stay again"
Easy friendly check in. Room clean and comfortable. Located in a lovely part of London with lots of nearby restaurants and within easy walking distance to tube station. Only issues I had in room 507 was that the shower temperature could not be controlled, it was either hot or scolding hot. I raised this with reception so it should be sorted for the next person to stay there, it certainly would not stop me booking there again. For all you light sleepers out there, this would be a great location for you
15/5/2018
"Excellent, Friendly and well situated hotel"
The Rathbone hotel is an extremely friendly, family run hotel which I would highly recommend. Situated within a minutes walk to bars, restaurants and shops, 5 minutes walk to Oxford street and Goodge tube station, and 10 minutes in a taxi to Euston station there is everything that you need to have an enjoyable and relaxed stay. Every member of staff was extremely helpful and friendly and although there is not a restaurant as such, there is a breakfast area that you can have either a continental or full english breakfast which was absolutely fantastic. There is also a 24 hr bar which is nice but a little pricey.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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