make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
17/12/2017
"Fantastic"
Room was lovely, hotel very clean, staff very friendly, breakfast amazing, hotel very handily placed for shopping and theatre. Would certainly stay at the hotel again
11/12/2017
"An ideally situated, very comfortable and well equipped hotel with friendly and helpful staff."
10/12/2017
"Really helpful clean well run hotel , top marks"
9/12/2017
"-"
This hotel was very good,clean and comfortable good location for theatre land. The only let down was the size of the bed we are not big people but I don`t remember double beds being this size. So when booking make sure you ask for Queen size or bigger.
26/11/2017
"Location excellent, room too small, staff needs training on customer service."
Excellent for theatre break. Too pricey for such a small room. No guidance given on heating in the room, not told kettle and coffee, tea were in a cupboard. At breakfast not told where the toaster is , where the fruit juice is, how you get coffee or tea. Why does the guy take your room number and tell you absolutely nothing about where you find things and how breakfast is organised. Train the staff.
18/11/2017
"-"
Friendly and helpful staff and we got a free room upgrade which was nice as we were away for my partners birthday
9/11/2017
"VERY FRIENDLY HOTEL"
We arrived early and Mosh on reception was most helpful and arranged early check in for us. Concierge and customer service desks were also exceptionally friendly and could not do enough for you. We had pre booked afternoon tea in Scoff and Banter but staff had no record and we had to wait some time for this, which was a bit bad considering the hefty automatic service charge. Room 326 was also too small for a twin room, toilet had no where to hang towels other than small rail above toilet, not what you would expect in a 4 star hotel - even in London!
3/11/2017
"-"
Very clean, very polite and efficient staff, very impressed.
23/10/2017
"The hotel was very clean, but the receptionist was a person with bad approach to the guests. "
23/10/2017
"Excellent location "
21/10/2017
"Basic"
Must have had the smallest room in the hotel
19/10/2017
"Brilliant Location"
Excellent except that our room was next to the security door and it closed with a thump every time it closed. The hotel was fully booked so we received a complimentary breakfast to make up for this. Breakfast was wonderful. The waiting staff in the bar area were not as attentive as they could have been.
15/10/2017
"Good location and good room.Hotel staff that we met were all very helpful and friendly."
Overall Hotel was up to standard although the breakfast choice was the same for both days so could get a bit tedious for a longer stay,The location is very good for several theatre venues which are within a fifteen minute walk from the hotel and the Museum is only a few yards away.
15/10/2017
"Radisson Blu kenilworth"
Extremely friendly and helpful staff from the minute we arrived to the minute we left. A little blip with the room (adjoining) that resulted in a disturbed night but the staff tended to this the following day in a very professional and prompt manner. The surroundings and eating area / bar is lovely; great choice of breakfast. We would stay again!
10/10/2017
"Brilliant location , excellent caring staff ,very comfortable "
After We made the reservation , I Informed the duty manager that we would be celebrating a special occasion .(Irene) organised a bottle of proseco and card to be left in the room when we checked in.which we appreciated very much , a very nice touch. All staff were absolutely fantastic . Every one ( yes everyone) was friendly, curteous and efficient. Nothing was too much trouble. We had breakfast both mornings of our stay, which again was excellent . The hotel is situated a couple of minutes walk from Tottenham Court Tube station. We walked to the Lyceum Theatre in no time at all . The following evening we walked into Soho to Ronnie Scott`s. We were also able to pick up the Original London tour bus not too far away. Would definitely recommend staying at the Radisson Blue Edwardian Kenilworth Hotel. Big thank you for making a special weekend even more special.
4/10/2017
"Good value hotel, no frills but perfectly adequate for overnight stay"
1/10/2017
"Top class"
Wow what a beautiful hotel , we were made to feel like A-listers. From booking in to booking out and breakfast as well just the best nights stay. Highly recommend and shall definitely do this again. Big thanks
1/10/2017
"Perfect "
As always the Radisson chain comes up trumps. Staff couldn`t be friendlier, room small but absolutely spotless and functional for our stay. 1 min from Shaftesbury theatre. A highly recommended place to stay
25/9/2017
"Hotel"
Bedroom was ok, nothing special, bathroom was really tiny. Food in scoff and banter was not great, quite poor really
25/9/2017
"Would go again. Facilities clean, comfortable and staff could not do enough!! Stay there!"
Central. Clean. Welcoming. Staff brilliant. Breafast was extra and a bit pricey. Brilliant breakfast but a cheaper alternate is nearby salt n pepper. Nine of us in our party. No complaints!
16/9/2017
"Disappointing"
The staff are all very friendly and polite. The hotel and rooms themselves are very clean and there is a lovely, relaxed atmosphere. However, the room we were given on the first floor was right on the junction of a busy crossroads, where one of the main secondary glazing window panels was missing, therefore all night it was busy traffic and sirens so we didn`t get any sleep at all. We unfortunately didn`t realise this until it was time for bed as the air-con fan had been left on high which disguised the loud traffic noise until we turned it off!! Bitterly disappointed as this was our 10th wedding anniversary and this spoiled an otherwise lovely time.
13/9/2017
"lovely hotel but rooms are small and noisy traffic from corridors by passing guests."
tiny room on this occasion, cramped, but overall a lovely hotel on my second visit.
10/9/2017
"-"
Had great service from friendly and helpful staff. Hotel very clean and comfortable and within easy reach of Covent Garden, Lion King and British Museum. Lots of eating establishments around and breakfast at hotel was brilliant.
10/9/2017
"one night theatre break. "
Super location, with polite, attentive people working on reception. Our first kingsize room had a noisy bathroom fan that we couldn`t turn off so Enrique (think that`s how you spell the name) put us in a great room on the third floor that had loads of space and much better view (without a noisy fan). No fuss, no bother just lots of smiles and willingness to please! Fantastic.
8/9/2017
"-"
You have wonderful staff. Very helpful and friendly but never intrusive
3/9/2017
"-"
Room is small with the double bed requiring the one nearest the wall having to climb over to get out but other than that it was clean and with a good strength shower so pretty good value for money.
2/9/2017
"Raddison Blu Kennilworth"
Really friendly staff, room was lovely and clean
30/8/2017
"Very nice hotel good value for money"
Staff are extremely friendly and helpful. Rooms were really nice and comfortable. Having air con was very nice .
19/8/2017
"Nothing fancy for 4 *"
Dissapointed in the room itself! First Impression 3* rating is more fitting! For the price would expect breakfast included as total package was expensive! In comparison with similar theatre breaks I`ve been on! Staff pleasant and helpful can`t complain there.
14/8/2017
"-"
Hotel staff were very helpful room was clean but was a little small
13/8/2017
"-"
Very helpful staff but room was poor as we were on floor 6 which has sloping ceilings making it impossible to stand up for a shower. we were transferred to their sister hotel in Bloomsbury street. Excellent hotel.
9/8/2017
"Great hotel, perfect situation for theatre and sight seeing "
Excellent hotel 100% recommend
7/8/2017
"-"
Great location , ideal for our show which was literally on the next block. Ideal for west end and covent garden, loved it.
6/8/2017
"Standard Double Room"
Reception was swift and courteous. Room was smaller than expected but well laid out and had all I needed. Shower kept changing temperature slightly which was annoying. Only 4 channels on the tv, it was like being in the Eighties again!. It was good for 1 person, might be a bit small for 2
3/8/2017
"Radisson Blu Kenilworth - Gt Russell Street"
We were very pleased with the room and facilities , regretfully we didnt use the Bar and Dining due to my illness , we would book to stay here again !!!
31/7/2017
"Excellent Hotel"
I booked a twin room. when I got there they had all been booked so was upgraded to an executive room FOC - well pleased. the rooms are very clean and fresh looking. beautiful bathroom too. would recommend this hotel to everyone.
27/7/2017
"Fantastic X "
Exceptional X
22/7/2017
"Perfect spot for Shaftesbury Theatre combination"
Easy to find, very comfortable, clean and attractive. Short to and from the theatre.
17/7/2017
"Accommodation very good, great location, staff friendly and efficient."
13/7/2017
"Comfy bed"
Great breakfast comfortable bed and good facilities.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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