Radisson Blu Edwardian Kenilworth_ reviews

Guest rating:

20/11/2016

"Everything you need"

Brilliant hotel. Staff awesome.

Guest rating:

20/11/2016

"Rooms"

Was very disappointed with the size of the room. Couldn`t swing a cat in it for the price we paid . Definately must of been budget rooms Hotel itself was lovely.

Guest rating:

14/11/2016

"We were moved to the sister hotel, across the road from this one."

Guest rating:

13/11/2016

"VERY GOOD"

Reception welcoming - explained room was small and if I booked again I would get a up-grade. Rome was small but really no complaints. Excellent shower. Breakfast very good too.

Guest rating:

12/11/2016

"-"

Excellent, very helpful and friendly staff, excellent choice of restaurant food, breakfast was lovely, slept well, highly recommended.

Guest rating:

4/11/2016

"Radisson blu Kenilworth - 5 star in our book."

Amazing hotel, fantastic facilities and the staff are a credit to the Radisson blu hotel chain. Thank you from myself and the young pepole we took with us for a memorable stay.

Guest rating:

1/11/2016

"excellent stay"

It was our 49th wedding anniversary and we were upgraded to an excellent quiet room on the 4th floor and given a large surprise cream cake with a congratulations card. All staff were very helpful and friendly and it made an excellent weekend

Guest rating:

30/10/2016

"Would highly recommend. Staff very friendly and helpful look forward to a return visit"

Guest rating:

30/10/2016

"Lovely hotel - excellent location "

Guest rating:

29/10/2016

"-"

Everything was first class apart from the extremely small bedroom with no windows. There was no room even for an armchair so had to sit on the bed. The overnight tariff was not reflected by the size of the room.

Guest rating:

28/10/2016

"Two night stay"

My first night was a nightmare as we were put into a tiny room, not really fit for its purpose as a double room. The bed was tight up against the wall my side so had to crawl down the bed to get over my partner during the night. Breakfast next morning was excellent, then finally decided I could take no more of that room, so discussed in a rational manner with the reservations manager who apologised and acted in a professional manner, put us into a another room on the 2nd floor which was more in-line with expectations of a Radisson hotel. We enjoyed the remaining nights stay and of course next morning at breakfast. The staff here are friendly, courteous and professional. So would not hesitate to stay here again. One other minor negative issue is paying for music on the TV, we merely wanted the radio via the TV but not possible, so was charged £3.99 for 24 hours for an one album to be played.

Guest rating:

27/10/2016

"great service from reception staff but room let down by road noise,size and bed far too hard"

Guest rating:

27/10/2016

"-"

Hotel itself was good, breakfast and bar very nice and staff very helpful and polite. Unfortunately room too small for 2 people, adequate for 1 but not 2. Bed also too small and difficult to get out of if sleeping against the wall, the size of the room was not made clear when booking, had it been so I would have chosen somewhere else at extra cost. Add in bed and pillows uncomfortable plus noisy air con the room very much was out of the line with the rest of the hotel.

Guest rating:

26/10/2016

"-"

This is a lovely hotel, only reason I have not said excellent as the room was on the small side for 2 people. As a base for exploring London it is fantastic. The staff were lovely and helpful and Irene at reception was so thoughtful and kind even organising for a bottle of wine to celebrate my husbands birthday. Breakfast was fresh, plentiful and delicious.

Guest rating:

24/10/2016

"-"

Nice room but small excellent service and breakfast, the weekend was only spoilt by the train service provided by southern two trains cancelled train station staff eventually put us on a south west train to Waterloo. Would suggest that you don`t use southern rail.

Guest rating:

23/10/2016

"Just a small observation, we booked a deluxe room but we were given a disabled room."

Guest rating:

18/10/2016

"Fantastic service"

Great hotel choice. It was my mum`s 70th Birthday and the front of house upgraded her room she was very happy. They also arranged a nice birthday gift for her and the manager was very friendly and came over and introduced himself. Location was perfect as close to everything and breakfast was good. Would definitely stay again thank you Raddison.

Guest rating:

15/10/2016

"-"

It would have been an excellent rating if the insulation of the rooms would have been better. But everything else was perfect! Thanks for a great weekend!

Guest rating:

8/10/2016

"Good two small negatives"

Great check in great room, except very noisy at night due to generator outside the window and breakfast the tables for two are far to close felt like I was eating breakfast with the people on next table but great hotel and friendly staff

Guest rating:

2/10/2016

"clean but small room, staff friendly and helpful. avoid the restaurant high price shocking meal."

Guest rating:

18/9/2016

"Room was tiny. Like a cupboard. "

The hotel was nice hotel but our room was so small it let it down.

Guest rating:

6/9/2016

"great service stayed for three nights staff great lovely breakfast would stay next trip "

Guest rating:

2/9/2016

"Room swapping - Bad experiences with the bedrooms."

Our first room was a little small but we had a blind to block out lignht, unfortunately the blind fell down as a screw came loose. We rang reception and they came promptly but was advised maintenance finished at 10:00 P.M. We re-packed and we would be allocated a new room. As my partner walked into the next room there was water dripping from the ceiling above, there was a dirty towel on the floor in the bathroom and the bed had not been made properly, as this was a birthday present for my partner we were both unimpressed and my partner got dressed and went to reception as was really hacked off now. We were now allocated another room and again had to cart our luggage. This room was ok but the safe didn`t work. I went down in the morning to complain. I was asked what they could do for us and I asked for an upgrade. At the time they hadn`t got anything available but were offered an upgrade at the Radison Blu Bloomsbury which we took and was given an upgraded room to Business Class.

Guest rating:

1/9/2016

"Perfect location for all London theatres and sight seeing"

Guest rating:

22/8/2016

"-"

Excellent hotel with excellent service, but the bedroom was tiny.

Guest rating:

21/8/2016

"Nice relaxing time"

Wonderful stay

Guest rating:

19/8/2016

"Want a good nights sleep, you may be beetter off with another Hotel"

Good points Very good breakfast more than enough to set you up for the day. Room adequate for a short stay 1 or 2 nights no longer due lack of storage space. Bad points Room adjacent to busy junction with lots of traffic noise late into the night.. One of the two large windows had the double glazing panels missing meaning no reduction in traffic noise. Fire alarm went of intermittently from 0445 am to approx. 0530 am ?

Guest rating:

12/8/2016

"Definite for repeat performance "

Lovely hotel exceptionally clean, hotel staff all most helpful. Room somewhat small but didn`t really expect much else as we booked standard room perfectly adequate for one night stay. Would book larger room if staying longer. Breakfast was beautifully presented quality ingredients everything nice and hot that should be . Fab coffee which is a deal breaker for me.

Guest rating:

9/8/2016

"Radission Blu Kenilworth"

Lovely hotel easy walking distance Charing cross station, Oxford street, Soho and China town. Room had everything you need to make your stay comfortable. Restaurant we used at breakfast had a great menu and nothing was to much trouble for the staff. Would highly recommend staying here.

Guest rating:

7/8/2016

"The place to stay for all the London sights"

The staff at the Radission could not do enough to make our stay enjoyable, breakfast was fantastic lovely buffet style with everything you needed.Stayed in king size deluxe room spotless,ate at the sister hotel restaurant across the road Steak and Lobster great meal well worth a visit, the air con in the room could have been a bit more powerful apart from that well done Radisson Blu

Guest rating:

4/8/2016

"Lovely hotel"

This was a lovely hotel a bit nicer than the budget ones I usually end up staying in in London. Location amazing. Staff friendly. I had booked a twin room as was going with my mum and was a bit cross when they said there was only a double available. However, upgraded to super kingsize room and was happy enough with that

Guest rating:

22/7/2016

"-"

Been in better also been in worse. For the price of the hotel you expect more if I`m honest, the lady who checked me and my fiancée into the hotel didn`t speak the best English and made it very hard to understand what was going on, they charged me £50 at the counter with no explanation as to why, I had to try find someone later on try find out why. The breakfast time was shambles they had a menu that stated certain things had to be ordered from the waitresses we then tried to order and the lady just said yes and walked off she didn`t come back so we had to go out of our way to try find someone who would actually take are order. The room itself was lovely and majority of the staff were pleasant it was just the one or two snobby staff members who ruin the place. Other then that brilliant.

Guest rating:

18/7/2016

"Trust Radisson hotels for affordable quality "

The Kenilworth staff provided us with excellent service ,our room was a clean air conditioned room if rather small We had choosen inclusive breakfasts which were fantastic , and importantly for us its in a quiet location close to many west end theatres , recommended .

Guest rating:

10/7/2016

"very clean room and reception very good"

Guest rating:

19/6/2016

"great hotel"

Guest rating:

6/6/2016

"Outstanding accomodation/Service"

Excellent stay. Room very plush. Rest of Hotel decor very, very good. The staff both at reception and in Scoff and Banters are exceptional. Will definitely stay there again......when we win the lottery

Guest rating:

6/6/2016

"Radisson Blu Edwardian Kenilworth"

Hotel nicely situated in quiet Gt. Russell St. , however, our room was situated at the other side(back) of the hotel on a very noisy street.Didn`t help that the room(417) only had old single glazed sash windows with no double glazing or secondary double glazing!!! Was like the window was open.Pretty much the worst night`s sleep I`ve had in many a year and certainly in any hotel I`ve stayed in and that`s been dozens over the years.Breakfast good and staff nice enough.Basically, if you`re gonna stay here, try not to get a room at the back of the hotel and check those windows.Au revoir.

Guest rating:

6/6/2016

"Perfect location and perfect service"

Well situated for underground links / ideal for the theatre / teamed with the Bruce aspringsteen concert it was great.

Guest rating:

30/5/2016

"A really pleasant and convenient place to stay"

The hotel was really clean and tidy far better than some other 4 star hotels we have stayed in. The staff could not do enough to make our stay and good as it could be. Also having breakfast included made the stay really good value.

Guest rating:

29/5/2016

"Classy, superb location friendly and efficient, highly recommend"

Terrific service Exceptional breakfast Well looked after