make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
28/12/2019
"room very clean.staff excellent.guests noisy during night. Breakfast first class.Some guests noisy "
23/12/2019
"Superb Location with Friendly Staff"
I cannot fault the hotel itself. The location couldn`t have been better. Just a 5 min walk to the theatre and all that Soho has to offer. The room had comfortable beds with all necessities. Breakfast was varied and plentiful. BUT the noise and unruly behaviour from neighbouring guests along our corridor prevented any sleep between 2 and 5.30am! This was reported to customer service manager who apologised and said they`d received similar complaints from other guests. Apart from that I would recommend this hotel and would stay again........just NOT at Christmas party time!!!
21/12/2019
"Sooo noisy"
The windows in the hotel are not sound proof. We could hear everything.also kept awake my people partying at 3am.loved the show will not go back to the hotel I`m afraid.
20/12/2019
"Greeat situation"
Had all we needed - very good, affordable London Hotel.
20/12/2019
"Hotel Room "
We found that the room overall was small the bathroom was extremely small it was adequate for maybe one or two nights but no more
18/12/2019
"Great three star."
Central london hotel. Well located for Oxford Street, Theatre land, China town, Covent garden. Friendly, efficient front of house staff. Our room small but comfortable en suite very good. Great shower. Bed on the soft side for us, slept okay mostly. Enjoyed the breakfast, what ever you wanted, a very comprehensive variety of breakfast. Enjoyed our meal, pre-theatre meal two course for a tenner, good value. I would recommend this hotel. A very cosmopolitan hotel with a wide age group clientele. Will use again when looking for theatre breaks. Thanks
18/12/2019
"-"
Location of hotel good. Would not stay again as room just ok, but breakfast not great
16/12/2019
"Great breakfast, ideal location,staff very helpful, lovely "
14/12/2019
"Perfect location and great value hotel "
We were in London for a work festive night out and this hotel was well located and offered really good value for money. Beds are a little On the small side but all in all a good stay.
9/12/2019
"Theatre Break"
Recently had an over night stay at the St Giles as part of a theatre break. Lovely hotel, rooms nice and clean, food good, staff helpful
8/12/2019
"Lack of professionalism"
1.The table we booked at the hotel restaurant for a pre show dinner was not available at the time it was booked for. We complained to the concierge at the time. 2. There was only one bath towel in the room when we arrived and despite reporting this and asking for another our request went unheeded. 3. There was no hot water at night time when we got back to the room. 4. We were woken in the morning with an early morning phone call which we had not asked for. All these points were discussed with the manager when we checked out. They were received courteously and with a promise that he would investigate and report back to us.
2/12/2019
"-"
Hotel fitted all our requirements. Staff, position and good were very good.
1/12/2019
"Excellent location"
1/12/2019
"Delighted!"
We had a thoroughly enjoyable one night stay, the room was small but had everything we needed for a short stay. The beds and bedding were really good, as was the bathroom. I had read a review about the breakfast being like a canteen, but again we found it excellent. Very busy, but very efficient and lots of hot tasty food. We were nicely set up for another day of sightseeing. Phenomenal price for such a comfortable hotel in the centre of the theatre district.
25/11/2019
"Beds are too small for 2 location was perfect. A little tired"
Carpets were grotty in the corridors.. Beds too small. Staff staff were polite
25/11/2019
"Great position, good breakfast. Rooms a bit small, but you only sleep in them anyway"
24/11/2019
"-"
Location is very good. Rooms are clean.
23/11/2019
"Good location for city and theatre"
21/11/2019
"-"
Excellent location -very good value . Thoroughly enjoyed our theatre break -thank you
21/11/2019
"-"
No complaints at all, everything as expected. Thank you
19/11/2019
"Good budget Hotel"
Very good value for money. One issue that the duvets are used with a sheet and are extremely heavy. No additional blanket that you could replace the duvet with. Excellent Steak and Chip meal in the restaurant. Very noisy Dining room. Would benefit from some carpeting in areas to deaden noise. Enjoyable stay.
18/11/2019
"Great Location"
Great Location, friendly staff, but once you get above the reception area. lift lobbies, corridors and bedrooms all looking very dated and tatty in places. Time for a major overhaul. But despite this it did not detract from a nice stay at the St Giles, once again great location.
17/11/2019
"Three Star"
The location of the hotel is excellent, however, the room we stayed in is very basic and could really do with some upgrade. It served its purpose but no more.
15/11/2019
"This is a fantastic hotel. "
This hotel is totally fab. Its immaculately clean. The staff are great and food excellent. This is my second stay and I will be becoming back 128513;
15/11/2019
"Great location great hotel "
Hidden gem in London, lovely staff, food and functional rooms well done! :)
15/11/2019
"So very helpful so clean will certainly stay here again marvellous breakfast & evening meal"
Excellent
13/11/2019
"Nice hotel "
Close to the tube and the British Museum. Our room was OK but very small.
11/11/2019
"Great location, comfortable room and good buffet breakfast."
A large hotel so there was a queue for breakfast but the staff were friendly and organised so not too long a wait. Some noise from outside at night.
3/11/2019
"Perfect"
Did the job and let us do a late book out.
3/11/2019
"-"
The room was small and smelt of stale smoke but was comfortable enough for one night. Staff were pleasant and breakfast was ok.
1/11/2019
"Nice hotel "
Clean and tidy
1/11/2019
"St Giles London "
Good hotel with great onsite food!
1/11/2019
"Friendly "
Lovely hotel been so many times
31/10/2019
"-"
Room cleaning could be better and a freshen up of paint
31/10/2019
"-"
Loved it always good
28/10/2019
"Noisy Room"
We had a noisy room to start wit, but were moved to another room on requesting a change. New room, we could not open blind as cable was broken. Overall hotel was friendly, very good and clean.
24/10/2019
"-"
The room was tiny .very hot. Dirty stains in a few places.towels small.shampoo ran out and was not replaced by cleaner.overall a very uncomfortable stay
23/10/2019
"-"
The hotel was adequate but a little tired
23/10/2019
"No aircon in classic room"
The only problem we found was no air conditioning in our classic room. The breakfast was very good. We would stay again.
18/10/2019
"Very noisy room313"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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