To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
23/5/2015
"Great location for the Eurostar"
Evening meal was excellent, staff very friendly.
19/4/2015
"Friendly, helpful staff, small room a little noisy but otherwise a good stay. "
4/1/2015
"All staff helpful and attentive, from reception to bar staff and everyone in between."
27/11/2014
"Would not stay here again!"
Dreadful room, on back, looking out onto vents, shafts, A/C units. Terrible nights sleep due to outside noise from A/C units. Not forewarned about this! Restaurant staff cleaning, mopping and moving tables and chairs around us at breakfast! Complained and asked for email acknowledgement. It never arrived! Somehow we weren`t surprised...
17/11/2014
"overall - good hotel for our purposes"
Hotel is conveniently located close to Euston station. Staff were pleasant and helpful. We had room only Room was a bit small but since we only used it to freshen up and sleep, it was not an issue - bathroom / wetroom was very spacious and facilities within good. Bed was very comfortable, requested an iron and ironing board and was delivered to room within 5 minutes. Free morning newspaper also provided. Was able to leave luggage prior to check in and post check out a little pricey but for a saturday night, comparable to similar hotels
26/10/2014
"Comfy, clean, friendly, good location"
15/9/2014
"Good location and friendly staff"
8/8/2014
"Convenient, central location is a winner."
Convenient for visitors into London from the North. Staff, facilities & furbishment all good - will use this hotel again, especially for theatre visits.
23/6/2014
"Enjoyable Stay."
Enjoyable city stay with friendly, helpful and accommodating staff & services. Were very impressed.
22/6/2014
"Really good midrange hotel"
16/6/2014
"myself and mu daughter were very pleased with our stay at your hotel and would stay again"
9/6/2014
"Lovely Hotel"
Stayed one night with husband and mother-in-law when we went to see Blithe Spirit on 7 June. The hotel was lovely and perfectly situated near Euston Station. Rooms were not large but very clean and comfortable. Breakfast next morning was excellent.
18/5/2014
"Pleasant staff clean room albeit rather small."
11/5/2014
"Tiny room with no windows"
Bit disappointed with the room- very small and poky inside and we didn`t have any sort of view outside. Seemed expensive for what it was. On the whole though the hotel was lovely; clean, tidy and the inclusive breakfast was good too.
27/4/2014
"nice breakfast, clean room, good location"
18/4/2014
"Very centrally located, very clean, efficient and well run."
13/4/2014
"Very efficient staff most welcoming. "
Food good room clean and pleasant
25/3/2014
"Very clean, well run hotel. Staff really helpful."
24/3/2014
"Very good - apart from the smell"
This is a small but very comfortable hotel with a good restaurant and cozy bar. The rooms are a bit on the small side with little drawer space, but for a couple of nights,more than adequate and it is well placed for access to the centre of London. One complaint. We had room 110 which smelled damp and musty, something to do with the shower leaking into the carpet.
3/3/2014
"Quick, friendly service and clean, tidy rooms"
1/3/2014
"Very clean well presented hotel with very comfortable beds!"
23/2/2014
"very nice hotel clean and tidy"
Staff very nice and polite nice rooms and good food
21/2/2014
"I was made to feel welcome by your staff. All aspects of the service was great. "
16/2/2014
"-"
Hotel was lovely staff helpful food lovely really enjoyed my stay!!
10/2/2014
"Facilities good but room a little small."
4/2/2014
"Rooms small and Basic"
Good position for us from Euston and to get into centre of London. Rooms basic and very small no space for clothes other than tiny wardrobe, no details of tv channels available in room. Breakfast adequate tried English at extra cost but only once as poor for price should be included in price of booking. Had much better breakfasts at multi chain hotels and independents. Compared to other hotels we have stayed in here and abroad I would only rate the rooms and breakfast on a 3 star basis at best possibly only 2, thinking of coming to London again with family in next couple of months but will probably look around for other accommodation.
3/2/2014
"A comfortable place to stay"
We found the room on 4th floor spacious, clean and comfortable. The staff were easy to talk to and very helpful, especially the breakfast waitress. Would recommend this hotel, walking distance to centre and underground and close access to Kings Cross railway station.
5/1/2014
"Great facilities!"
Room was lovely and breakfast plentiful. Would thoroughly recommend.
5/1/2014
"-"
Hotel great location beautiful rooms more wardrobe space would have been welcome. Great breakfast, helpful staff would book again
7/12/2013
"Good location"
The staff were excellent and the hotel was clean and welcoming.
1/12/2013
"Nice hotel for money.service charge beware!"
25/11/2013
"Nice clean conviniant hotel."
Enjoyed our weekend in London,this hotel is only a stones throw from mail line rail stations ie Kings X, St Panc & Euston. Hotel was very clean and the staff were very helpfully and polite, the only drawback is that we were put in a middle of the hotel room ,which had no windows,if we were staying any longer we would of ask to be moved,
24/11/2013
"-"
Did`nt get my sunday paper. Room was small but good with an excellent shower room although bathroom overall was tight. Cooked breakfast was also good (and big) accommodating staff throughout
10/11/2013
"Close to Major Train Station"
Good clean hotel, recently upgraded near to Euston Railway Station.
27/10/2013
"-"
Rooms small and very noisy. Should invest in a second glazing unit to reduce noise. For this reson alone we would not stay here again.
22/10/2013
"A very clean, well-kept hotel with very friendly staff, excellent location and excellent breakfast."
12/10/2013
"good central location and great breakfast"
no drawers to put clothes. no space to hang wet coat when clothes are in the tight closet. no shelf in bathroom . very comfy bed.
1/10/2013
"-"
7.30 breakfast was too late for our departure for St Pancras-surprising that a hotel in this vicinity doesn`t take this into account.
24/9/2013
"well located, comfortable hotel"
basic room but well situated. Breakfast disappointing!
22/9/2013
"OK"
OK hotel, bit basic, hot tap for bath just a trickle would have taken hours to fill?
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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