make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
1/7/2019
"Great location"
This hotel had a great location, safe and clean and modern. However, the rooms are tiny, and you can`t swing a cat, no windows, we had bunk beds .. they were posh with TV screens on each bunk. The three of us where very crammed. My sister is Asthmatic and suffers from closterphobia, but the hotel could not accommodate our request. If it wasn`t the location.. I would not stay there again.
10/6/2019
"Z hotel"
Perfect location right by Covent Garden! Theatres, restaurants, bars all nearby. Easy access from Charing Cross, tube station nearby. Would definitely use again & highly recommend. Great staff, very welcoming & efficient
9/6/2019
"Very pleasant central Covent Garden hotel"
Booked through Hotel Direct along with rail travel and theatre, couldn`t fault anything We were allocated an inside Queen room, we need not have worried despite not having a window and being small which we were expecting the room was scrupulously clean, modern and comfortable, there were tea and coffee making facilities with everything you could possibly want, there was also a bottle of complimentary water in the room. The biggest surprise was when we got back from the theatre the hotel do complimentary wine & cheese (plus grapes, olives, bread, crackers etc) from 5 to 8pm, not just 1 glass of wine but they came round and offered more, a lovely touch to a lovely hotel. The staff were so friendly and helpful, nothing was to much trouble, also the location was fabulous, right in the heart of Covent Garden, tucked down a little roadway.going toward a church but once we found it we had no further problems.
7/6/2019
"Great place to stay"
We were not sure what to expect, however what a great surprise. Tucked away in the middle of Covernt Garden, a great clean and well managed hotel. Easy to visit anywhere and very easy to get to. What a great place to stay. Will visit again
3/6/2019
"-"
The rooms and the service second to none, we will definitely stay again and would definitely recommend this hotel to our family and friends. Excellent value for money.
29/5/2019
"A hidden gem"
Ideally placed in Covent Garden, this hotel is a real gem. Whilst not the largest, the rooms are modern, stylish and very comfortable. The staff are without exception extremely friendly and courteous. My stay was made even better by a complimentary cheese and wine event being held in the breakfast area when I checked in. It is the first time I have used a Z Hotel. I will certainly return.
15/5/2019
"-"
Modern , clean and everything we needed
10/5/2019
"-"
Right in the middle of everything
29/4/2019
"-"
Hotel lovely great location
26/4/2019
"Not as expected "
We had 2 rooms booked and where on the 3rd floor in the `new` section. Their is no lift so a lot of stairs! Our room 320 was very compact. No wardrobe, bed pushed up against the window so have to climb over partner if using the toilet. The toilet and shower are enclosed behind frosted glass but not exactly private! At just under £300 for just the night not to be recommended.
19/4/2019
"Hotel room was not my cup of tea , very strange set up."
19/4/2019
"A great find"
An excellent choice I really couldn`t fault it. The rooms were comfortable and clean and the staff friendly and very helpful, Will certainly stay again when next in London
17/4/2019
"-"
Lovely stay in a bijou inside room. Small but with everything you could need
12/4/2019
"Perfect for our theatre visit, excellent all round."
Lovely hotel, bright very clean room, extremely helpful staff, we`ll certainly stay again. We particularly enjoyed the complimentary cheese & wine, a bonus!
11/4/2019
"Excellent. Attentive staff great location"
The wine and cheese was great touch. The room was small and no window so a little claustrophobic. However, good quality decoration . Great base for a short busy break in London. Would definitely use them again
1/4/2019
"Very helpful and polite staff, room was nice and clean and did the job nicely."
28/3/2019
"Excellent position for central london"
Very clean and very modern hotel but not really suitable for senior citizens. The staff were very friendly and helpful
20/3/2019
"Small but perfectly formed"
Great for short stays. Very well equipped rooms but quite compact. Very comfortable stay.
20/3/2019
"Compact but good. staff very friendly "
Easy access to Leicester Square and to the theatres . Most only take 5 minutes to walk too
14/3/2019
"No wardrobe, window, chair , dressing table, drawers "
8/3/2019
"not my cup of tea"
small soulless room you wouldn`t want to spend any time in. Shower ok, bed ok, low humming noise through the night.
3/3/2019
"Nice room! Breakfast is terrible "
Hotel is nice rooms small but expected in London, very clean nice hotel I`d recommend! BUT do not have the breakfast it was the worst breaskfast I have ever witnessed in my life, there was hardly anything there and £9.99 I was expecting something to eat! Me and my girlfriend went down the road and got a nice breakfast.
28/2/2019
"Compact and clean"
Very clean which was good
26/2/2019
"Complimentary nightly cheese and wine was very good. Super location for all we wanted to do"
25/2/2019
"No tv and room so small "
The tv worked when we got in the room then lost it`s channels and at reception they said it`s down for maintenance which is a joke The room is so small we felt like we was sleeping next to toilet Wouldn`t stay again
24/2/2019
"Clean and modern, very small room but perfect location, staff grear"
24/2/2019
"Staff so friendly and helpful"
21/2/2019
"-"
Construction work in the room(s) below us from 8am caused a frustration. This was the only negative about our stay.
20/2/2019
"Convenient, minimalist, well organised."
17/2/2019
".."
The staff were excellent providing top class service.Made us feel most welcome. The room was very small and really a single room .No windows ,nowhere to sit and limited space in shower/toilet area making it difficult to be comfortable with it. Whilst we appreciate it is a boutique hotel we felt a little sold short. Clean though and just about functional. The staff saved the day.!!!!
16/2/2019
"Great idea"
Small but very modern rooms which have everything you need. Spotlessly clean and staff very keen to assist in any way they can. Top marks.
12/2/2019
"Great location"
New hotel with excellent location and wonderfully staff. Rooms small but fine for a night or two. Not everyone would be happy about the frosted glass for the toilet and shower, definitely no privacy at all. We would stay again though. Breakfast good value and relaxed. Nice touch being invited for cheese and drinks before going out to dine. We liked it.
9/2/2019
"Very clean staff were very friendly and could not fault it."
5/2/2019
"-"
Very good extremely good value nice little extras and wonderland staff.
3/2/2019
"-"
Staff very helpful and friendly.
2/2/2019
"Nice stay."
31/1/2019
"A very 3njoyable"
23/1/2019
"-"
Friendly service. Super room. So quiet for a city hotel. Everything we needed. And close to the theatres. Hope to do it again soon !!
13/1/2019
"Fantastic everything we needed.."
It was just brilliant. The staff are so friendly and helpful. The cleanliness is outstanding. The hotel perfect for the theatre and walking distance to so many attractions. And the complimentary wine and cheese between 5 and 8pm was a lovely surprise!! Top Marks 100% happy customers. We will definitely be back 128076;128578;
7/1/2019
"Excellent value for money "
Lovely clean, tidy, friendly hotel, perfect for a night out in London. A word of warning if you`re less able the room is very compact and you can`t walk around the bed to get in and out, you have to shuffle across if you`re sharing. Would definitely use them again.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.