To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
23/11/2023
"President hotel "
Standard 3 star hotel Entrance is very modern and looks lovely in preparation for Christmas. Check in was very easy. Corridors very tired looking and dated. The double room was small but comfortable and clean and adequate for a 2 night stay. Breakfast was good and lots of choice. The hotel is in a great location 5 minutes to the underground and short walks to Covent Garden and some theatres.
22/11/2023
"Nice reception and restaurant but poor rooms"
21/11/2023
"Good location and has parking that doesn`t cost a fortune"
Ideal location to walk to the Aldwych Theatre only 15 minutes away
19/11/2023
"Good Value For Money"
The hotel is just a very short walk from Russell Square and its underground station. Our rooms were a little small but perfectly adequate for the price we paid. Clean and tidy foyer. Easy to catch a cab just a short walk away.
18/11/2023
"The bathroom needs laying out better the toilet is squashed into the corner "
18/11/2023
"President Hotel "
Staff were friendly, room was clean & made up everyday, good breakfast , ideal location for Euston station and the the Aldwych theatre, both were within walking distance, Russel square tube was a five minute walk , a lovely stay will use again
16/11/2023
"toilet seat "
clean room.. problem with toilet seat .broke when we arrived. .every time you sat on it hinge at back flew off.. seat moved all over place, also dripping cold tap very hard work to turn on off.. also breakfast was cold. meant to be hot...
14/11/2023
"Very noisy and rude staff "
We were a little early for check in as we had arrived by train and rather than being greeted with hello the receptionist barked that we were too early to check in as soon as we walked through the door, The room was very noisy with the sound of the underground and other guests and the decor could do with updating. We would not recommend this hotel
14/11/2023
"Nice hotel and staff helpful "
13/11/2023
"Room well furnished clean and tidy. Food was good standard. All staff were very good and helpful"
8/11/2023
"Perfect central location "
Perfect hotel for a city stay, couple of minutes walk to Russell Square tube station on the Piccadilly Line and you`re off into Central London. Clean, friendly hotel, all expected amenities, this was our second stay and would happily stay again.
8/11/2023
"Very good"
Very good. Overnight stay only. Bar closed at 10.30 which was early so we went to the pub x
6/11/2023
"Excellent Weekend "
Hit on this hotel package deal by chance so didn`t know exactly what to expect, what a nice surprise on arrival, staff really pleasant and helpful, rooms not over big but very clean, excellent power shower, can`t fault any of it
3/11/2023
"Nice hotel with very friendly reception staff"
Bath/shower water only tepid.Disappointing.
3/11/2023
"-"
Very pleased with the hotel accomodation and breakfast. Unfortunately the television in our room came on independently at 3.15am and woke up up.
3/11/2023
"Ideal location. "
Only a short walk from Russell Square underground station so ideally located (especially when you`re coming back late) Many coffee shops in locality and both Adelphi and Aldwych theatres within walking distance (about half hour) Rooms comfortable and clean and quiet. Nice hot shower and towels that actually go around you, not the postage stamps you get sometimes. Would stay here again.
2/11/2023
"-"
Staff extremely rude and ignorant
2/11/2023
"Clean and centrally placed hotel"
Extremely attentive staff who cater for your every need. The hotel was clean, breakfast was value for money and with a great range of foods on offer.
31/10/2023
"Great stay"
Staff were amazing
27/10/2023
"Clean friendly staff"
Close to the centre of London and Russell Square tube station. Really friendly attentive staff who made us feel welcome. Clean and well presented rooms and the bar area was very fancy. Reasonable prices as well. Would stay there again
23/10/2023
"-"
Found some tissue with blood in the sink. The room was cold,no control to put the heating on. The windows wouldn`t shut and broken handle the pillows hard.
22/10/2023
"Reception and ground floor very neat and tidy"
Upstairs could do with refub
21/10/2023
"Old and tired "
Pleasant reception and breakfast area. Staff pleasant and helpful. Breakfast superb- every choice available. No dining room for dinner- only bar food provided.However, rooms were small, basic and definitely needed updating. No toiletries provided. On occasions rooms were not cleaned until late afternoon and only then when reported to reception.
21/10/2023
"Great Central location "
Less than a mile to walk to Museum, theatre land and Covent Garden.
20/10/2023
"Great location, clean comfy rooms, friendly & helpful staff. "
19/10/2023
"Perfect"
Great central stay
18/10/2023
"-"
Dated hotel which requires much needed renovation. Peeling wallpaper, broken architrave and no privacy nets or blinds on windows but opposite offices. Also very hot due to timed central heating, but no method of controlling the temperature.Noisy building work at 8am each morning.
15/10/2023
"Good location"
15/10/2023
"Take your own pillow!"
13/10/2023
"Nice hotel"
Lovely staff. Good breakfast and there was a nice atmosphere in the bar. The room was clean but a little small Overall perfectly fine for a few days break
12/10/2023
"-"
No air conditioning and had to have window open due to heat but very noisy at night as on main road.
11/10/2023
"Lovely comfy stay."
The room is a good size. Lovely comfy bed and a nice bath.
9/10/2023
"Locality fabulous"
Been many times & this time didn`t disappoint. Great service & excellent breakfast. Location excellent for our weekend.
8/10/2023
"-"
Hotel was spotlessly clean staff very helpful, bit further to walk to theater than I thought .
6/10/2023
"-"
Clean hotel, helpful friendly staff
1/10/2023
"Brilliant hotel"
The hotel was brilliant, wonderful staff, very clean rooms and great location. I would have given excellent but the service at the bar was slow. The bar was understaffed. The ones who were working did their best in the circumstances.
1/10/2023
"Comfortable and good location "
29/9/2023
"Clean and friendly "
28/9/2023
"Needs a bit of attention "
Hotel was ok but needed a bit of tlc in the rooms, carpets really dirty, decor dated and dark, staff were very pleasant and helpful though
25/9/2023
"Lovely staff"
Very happy with the level is service we received, had a really enjoyable meal in the Atrium. The only slightly negative was the bathroom door has a loose hinge so closing the door had a `knack`
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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