Radisson Blu Portman Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

88%  based on 464 reviews

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Guest rating:

6/12/2010

"Excellent location and value for money"

One outstanding feature was the quality of the staff. Without fail they were friendly and efficeint. The facilities were also excellent.

Guest rating:

5/12/2010

"overpriced"

Guest rating:

5/12/2010

"very good and had every thing in the room you could want."

would be helpful if they would tell you that the room key is needed for the lift as well.when in the lift you put your room key in and it flashes green then you can use it but my husband is coloured blind and could not tell the difference between the red and green light ,so it was just as well i was with him.but every thing else was perfect.

Guest rating:

29/11/2010

"First class Hotel"

This hotel is excellent and also a great location for Oxford street! The breakfast was one of the finest we have ever had!

Guest rating:

28/11/2010

"room small but overall very good, all staff very helpful, we had a pleasant stay"

Guest rating:

24/11/2010

"good value for money. only problem no drawer space in room but for one night was adequate."

Guest rating:

22/11/2010

"Fantastic location, staff were very welcoming and friendly."

Over all the Radisson Blu was excellent, our room was very comfortable with great views and very spacious. We would recommend this hotel as a very pleasurable stay in London.

Guest rating:

14/11/2010

"staff very helpful welcoming and friendly; made me feel at home."

Guest rating:

8/11/2010

"Perfect weekend"

In our opinion the Radisson could not be faulted, all staff were extremely helpful and attentive. Our business suite room was clean and in very good condition. The overnight parking in the NCP operated car park beneath the Radisson was also the cheapest that I have come across in London, the Radisson discount makes this even more appealing. The location was great for various sights but the main reason for our visit was to see a show in the west end, again the location of the Radisson was perfect. We would have no doubt about staying here again.

Guest rating:

7/11/2010

"-"

Great base for a weekend in London, comfortable, clean and lovely breakfast, a very wide choice to choose from, fruit, cheeses, cold meats, cooked breakfast and pastries!

Guest rating:

7/11/2010

"if you park in the under ground car park ask reception for discount ticket on departure"

Guest rating:

3/11/2010

"food was fab, service excellent would love to stay again sometime ,staff superb"

the only problem we encountered was that we could not book a cab and nearly missed the start time for the show. clients need to be made aware of this to enable them to leave early enough to make the journey from the hotel to theatre.

Guest rating:

1/11/2010

"Service was excellent, food good, a bit more ligting would have been appreciated."

As a lady with hair and make-up to do, a bit more lighting in both the bathroom and bedroom would have been appreciated but overall extremely pleased with the accommodation. The service was excellent and the staff very polite and helpful.

Guest rating:

30/10/2010

"Good hotel, good location, comfy bed, good breakfast, pleasant staff"

As long as you realise that you have to use your "key" to operate lift! My 18year old daughter and I stayed here overnight October 29th and were upgraded to a superior room which, although a bit cramped in a way with unnecessary extra furniture like a round table and a big chair which frankly didn`t fit, was fine. Huge window could not be opened without a key but otherwise it was a very comfortable stay and the hot buffet style breakfast was extremely good for a London hotel.

Guest rating:

27/10/2010

"FRIENDLY, CLEAN AND GOOD LOCATION "

Very nice place to stay , food was very good , clean well serviced rooms and friendly staff

Guest rating:

26/10/2010

"Lovely hotel good location"

Had a lovely weekend break in London, the hotel was fantastic, staff were very helpful and would deffinately stay at this hotel in the future.

Guest rating:

25/10/2010

"Nice Hotel - friendly and helpful staff"

Guest rating:

25/10/2010

"Location and Breakfast very good, the rest quite average,expensive for small slightly `tired` rooms "

Guest rating:

24/10/2010

"Very nice room"

My wife and I stayed overnight at the Radisson and found our room to be well furnished with a very comfortable bed. The bar and restaurant were particularly good and the English breakfast and service first class. We shall stay again. Thanks.

Guest rating:

24/10/2010

"we were upgraded at no extra expense fantastic"

great hotel nice food good service

Guest rating:

18/10/2010

"welcoming & friendly"

A very nice hotel, comfy & relaxing, very clean, good food, staff friendly & helpful, well situated for west end shows & retail therapy!!

Guest rating:

18/10/2010

"Excellent, friendly service - breakfast superb"

Guest rating:

17/10/2010

"Based on our 1 night stay we were impressed with the Radisson Blu and would stay here again."

Guest rating:

11/10/2010

"Excellent!!"

The breakfast was ssssoooo yummy it set us up for the day.We will go there again.Rooms clean and well equipped.All staff were very nice and service excellent

Guest rating:

10/10/2010

"Friendly, efficient hard working staff. "

We stayed at the hotel for our anniversary weekend. Our room was spotless and comfortable. The reception staff were very friendly, welcoming and efficient. The breakfast was great - so much to choose from and well cooked and presented. We would definitely return and recommend to others.

Guest rating:

7/10/2010

"Radisson Blu Portman Square"

No complaints. Helpful staff. Cheerful and welcoming foyer. Good clean and comfortable room and bathroom. Great location. I intend to stay at this hotel during my next London visit. Recommend. EMM 7/10/10

Guest rating:

4/10/2010

"-"

Best London Hotel we have nbeen to in years.Room large by London standards. Service excellent. Breakfast first Class. Location great.Plan to only stay here in future.

Guest rating:

3/10/2010

"Friendly, efficient staff. Good central position"

Easy reach of Oxford Street. Clean, well serviced rooms and friendly efficient staff. Excellent breakfast!

Guest rating:

3/10/2010

"Fantats"

Guest rating:

2/10/2010

"my sister and I were very comfortable. restaurant service slow, but, of course, the hotel was very"

Guest rating:

2/10/2010

"Average"

Beautiful lounge, friendly staff and great location. Our confirmation said check in was available at 2pm on arrival we were informed it was 3, which was okay because we arrived (after train journey) at 2:45,(planned to arrive so we could go straight to rooms, shower and see a bit of London before the show. We had to wait in lounge until 3:45 for room to be ready and checked. Twin rooms were only average, nice and clean and comfortable beds. Only 1 socket available for charging phones etc. The twin rooms were not the 4* we were expecting.

Guest rating:

1/10/2010

"small rooms when compared to the hotels I use regularly in London (Novotel) "

Friendly staff, central location good

Guest rating:

28/9/2010

"Very nice hotel, good location, clean, reasonable prices"

Guest rating:

22/9/2010

"Comfortable, friendly & convenient but eat out."

A very convenient hotel , just off Oxford St. Friendly welcome. Quiet. Good breakfast with really good bacon, unusually. Dinner good but all food & drink very expensive; some very good eating places a short walk away and much cheaper. Annoying habit of including Service charge then leaving space on bill for Gratuities. We will return, however.

Guest rating:

20/9/2010

"Excellent"

The Hotel was clean and service first class.I needed to get into my room 2hrs earlier than normal as I was due to be at Hyde Park inuniform by2pm inorder to take part in the service for the Pope this was done at no extra cost unlike other Hotels of simlar rating wish tocharge me a extra fee by the hour. I was willng to pay but this Hotel indicated it was all part of their service.I will be back

Guest rating:

19/9/2010

"all good EXCEPT cooked breakfast, worst I have had for years!"

Guest rating:

8/9/2010

"Great Location, Great Food, Great Staff"

Would definitely recommend this hotel, the location was good, the breakfast was excellent, the staff were friendly and the room was good, when we went into our room the bedside table was broken but the staff changed it while we were out that evening. Faultless, would stay again.

Guest rating:

6/9/2010

"An excellent night`s sleep on a very comfortable bed. We forgot to ask for the name of the bed."

This was our second visit to the hotel and the breakfast is still very good.

Guest rating:

31/8/2010

"NO running water - Poor Breakfast - Poor Service"

The water went off around 6pm on the 1 night we stayed preventing us from getting showered before hitting the town. We asked at reception where we could find a nice Italian restaurant and we were pointed in the direction of a restaurant about 500 metres down the road which was closed down. Do these people not know when a business closes down around them. The breakfast was at best average and ran out of various items regularly. A very disappointing stay at what looks like a very nice hotel!!!

Guest rating:

24/8/2010

"Decent hotel, good breakfast, quiet room. comfortable and reasonable price for London in comparison "

Problem with booking in. confirmation said 2pm but room not ready. We were at wedding 5pm and needed to leave at 4pm.Sat like lemons for 45mins no one came to tell us room ready asked at 2.45 to be told it was. Booked hotel because it was allegedly available from 2pm to rest a while after 200 mile drive. Other than that all ok.

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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