Radisson Blu Portman Hotel reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

88%  based on 464 reviews

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Guest rating:

1/1/2012

"Very nice hotel in a really good location"

I really wasn`t expecting this hotel to be as nice as it was considering it wasn`t very expensive but I was pleasantly surprised. It`s in a great location and took less than 5 mins to walk to Oxford street. The breakfast was really good as well with lots of choice - I`m quite sure I will be staying again sometime in the future!

Guest rating:

1/1/2012

"-"

loved it at the hotel. Shame that there was a fire in the kitchen

Guest rating:

29/12/2011

"Comfort"

The hotel was comfortable, the staff friendly and helpful. Breakfast was an enjoyable experience. The room unfortunately smelled of smoke even though we were told it was a nonsmoking policy.(Not the hotel fault)

Guest rating:

14/11/2011

"High standard of service"

Friendly & efficient staff who went out of their way to help-even upgraded room to help celebrate a family birthday. Hotel porter particularly helpful with all the shopping. Would definitely return.

Guest rating:

31/10/2011

"Welcoming and friendly."

Guest rating:

17/10/2011

"NOT AS GOOD AS YOU WOULD THINK . SO WORKS OUT A BIT PRICIE FOR WHAT YOU GET ."

Guest rating:

3/10/2011

"Hotel Great - Room far to small [ even for London ] for other than a one night stay"

Room did not even have a drawer to put clothes in only one very small wardrobe that would not take half of our clothes. Suitable for single travellers staying one night. Oterwise all other aspects were good including v excellent breakfast

Guest rating:

25/9/2011

"A modern well situated comfortable hotel"

I have never before experiencedthotel staff more friendly and happy to oblige. An excellent value for money experience, with the most comfortasble of beds ever.

Guest rating:

25/9/2011

"Really Good"

Brilliantly located and very good place to stay. Rooms slightly worn but really could not fault it. Well done.

Guest rating:

30/8/2011

"Staff excellent."

Staff at the hotel were very good especially on reception. Rooms clean. Size good. We would have liked a guide to use to coffee maker but apart from that everything was very good and an excellent location. Breakfast good but could become very busy.

Guest rating:

16/8/2011

"Excellent service and value-for-money, nice rooms"

I found this hotel to be one of the best overall experiences in Central London. Good and friendly service, nice hotel room and breakfast buffet.

Guest rating:

14/8/2011

"Very comfortable hotel in a great location!"

The room was very clean with good climate control so not too hot (as I find som many hotel rooms are!). The breakfast was excellent. The location was great being just a couple of minutes walk from Oxford Street. Would definitely stay here again.

Guest rating:

3/8/2011

"Check In"

Check in should have been 15.00 we were told it would be 1/2 hours before room was ready. On going back at 17.00 we were told it woould be another hour this wasnot accetable as we were going to the theatre that evening. When I complained they did find us a business class room. other than this it was an excellent hotel and in a good location.

Guest rating:

6/7/2011

"Pleasant weekend break."

Good location. Helpful, friendly staff, clean room, very good breakfast, lost of choice. Kettle cord in room too short for the socket it was designated for, had to leave it on the floor.

Guest rating:

29/6/2011

"-"

Our stay was very pleasent. The room was excellent. Staff were very helpful and very polite. Many thanks.

Guest rating:

14/6/2011

"WILL STAY HERE AGAIN"

Great location, good size room but bathroom a bit small. The staff are wonderful and could not do enough for us. Breakfast choice is fantastic there is something for everyone. We had dinner in the restaurant and the food was lovely. We will certainly stay here again.

Guest rating:

3/5/2011

"-"

The internal telephones were not working in the room on arrival. After informing reception this was resolved within 20minutes. VGood

Guest rating:

21/4/2011

"Almost too good to be true, good location and everything worked fine "

No issues at all so really nothing to report except that everything was just fine.

Guest rating:

13/4/2011

"A VERY GOOD 4star HOTEL"

Guest rating:

11/4/2011

"lovely hotel"

we really enjoyed our stay the hotel is lovely and the breakfast is FABULOUS, just 1 little thing the system for the lift needs explaining at reception on arrival everything else was great many thanks

Guest rating:

30/3/2011

"Nice city break"

Me and my wife stayed here for 4 nights and really enjoyed our stay.Lovely quiet hotel in the center of london, a 3 minute walk takes you onto oxford st. and a further 1 minute takes you to marble arch underground. We were staying as b&b as we were going to be eating out at evening, but really enjoyed the breakfast and couldn`t fault it at all- there was everything you could possibly ask for. Polite and friendly staff making the whole hotel very warm and clean. We would easily recommend staying here and hopefully we will be back sometime in the future.

Guest rating:

15/3/2011

"hotel fantastic............."

read this at all cost......superb hotel,great breakfast,lovely rooms well worth the money ...beware tho,we picked this hotel for car park was ncp underneath,with a 20 % discount given from the portman was outweighed by the smashed car window and our ransacked shopping from the boot which has dissapeared what greeted us on our departure....... along with our excess ,crime num,and a full day sorting this out DO NOT PARK UNDERNEATH PORTMAN BLU,if you want a hassle free break...!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Guest rating:

13/3/2011

"Bed & breakfast fine, otherwise very slow service."

We arrived at 1pm, our room was not ready, so decided to have coffee/tea and sandwiches/bagel in lobby. After 40 minutes we eventually were served with a very dry bagel and sandwiches made with dry bread. (The waiter having made 3 very slow trips to our table). It was an inauspicious start to our visit. We saw a show and returned for a nightcap, again the service was very slow. The room was ok, although the net curtains were filthy, the bed was clean & comfortable and the breakfast excellent.

Guest rating:

20/2/2011

"Room very small and disappointing. Shower very weak, bit like a garden tap. Seems very expensive."

Guest rating:

29/1/2011

"-"

Our stay was connected to our Golden Wedding celebrations. When we returned after the theatre we were extremely touched and grateful to the hotel for placing Champagne, chocolates and fresh fruit in our room. It made our stay all the more special.

Guest rating:

4/1/2011

"A very nice centrally situated hotel"

Extremely pleasant, helpful staff. Room excellent (10th floor) with good lift service. Breakfast very good with a huge choice of food which was well presented; however, during our stay - a week before Christmas 2010 - it was extremely busy and clearly there was insufficient space for all guests during most of the time breakfast was being served with subsequent queues waiting to be seated. Dinner in the hotel was expensive, not particularly good and we would not use the restaurant again. We found the hotel lounge and reception areas to be quite cold although the room itself was fine. Would definitely consider staying in this hotel again.

Guest rating:

3/1/2011

"Superb"

Very clean. Good value. Staff fantastic. Got very busy at breakfast so if you are in a rush then get there with time to spare.

Guest rating:

31/12/2010

"-"

We would have liked to have some drawers in our room for our clothing as we had to live out of our suitcases for 4 days, we had plenty of hanging space though.

Guest rating:

31/12/2010

"shopping trip to oxford street regent st etc"

this hotel was just right for our last night in london. my friend and i shared a twin room-it was comfortable and the location was perfect for our quest which was to shop,shop,shop!!!. the breakfast was something else ,they had everything except my favourite which is a hash brown. a special thank u to syvia on reception who was so helpful in assisting us with info for our forward travel. thanx also to attu the concirge who was also very helpful. would come back and will recommend to my friends.

Guest rating:

22/12/2010

"a really enjoyable stay"

we were happy with every aspect of the hotel. Comfortable room,excellent breakfast and pleasant , helpful staff.

Guest rating:

19/12/2010

"-"

Excellent location !!!!

Guest rating:

18/12/2010

"enjoyable accommdation "

Guest rating:

16/12/2010

"Fine stay"

Was told I had been given an upgrade, but evidence of this in the room was severely lacking. As I was only there for one night, I did not raise the issue. Dez West

Guest rating:

14/12/2010

"-"

Clean room, friendly staff and very good breakfast. Have used several times and always standard is high.

Guest rating:

14/12/2010

"friendly, clean, good location personable, helpful and attentive staff"

Had a one night stay over the weekend. The hotel was busy but quiet despite an apparent wedding function Saturday night. It was clean and staff were attentive. We would stay again.

Guest rating:

14/12/2010

"Clean sizeable bedroom."

A good location, handy for Oxford Street shopping,walkable from Marble Arch tube stationThe bedroom was quite spacious and well appointed. The hand held shower dripped slightly.Very good buffet breakfast and helpful staff. The mini bar was well stocked and fairly expensive.We would stay again if we needed a hotel for the night in London.

Guest rating:

13/12/2010

"Good position for shopping"

Guest rating:

13/12/2010

"Expensive."

I was disappointed with the Radisson Blu Hotel. I wanted to make the weekend a little bit special so I decided not to go for a cheaper hotel to avoid a tiny room and a little bit more luxury. I have to say that the room was little different to other hotels I have stayed in, in London but at around half the price. So it shows that the more it costs does not mean the better the hotel. Yes it was clean and the staff friendly and helpful, but I expect that as a minimum anyway. In future I will go with cheaper hotels and avoid being the disappointment.

Guest rating:

13/12/2010

"couldnt have asked for more"

Guest rating:

8/12/2010

"pricey but adequate"

small room but clean although the balcony door had seen better days

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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