Leonardo Hotel Belfast reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

87%  based on 180 reviews

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Guest rating:

21/7/2013

"pleasant stay, friendly staff"

Guest rating:

28/6/2013

"Great Hotel, great location"

This was our first time staying at the Jurys Belfast, but it wont be our last. From the friendly staff, great spacious room, great breakfast, everything was perfect.

Guest rating:

14/6/2013

"Staff all very friendly and helpful"

Guest rating:

2/6/2013

"COMFORTABLE PLACE TO LAY YOUR HEAD AFTER A HARD DAY OF SITE SEEING"

IDEALLY SITUATED - CENTRAL TO FABULOUS RESTAURANTS, PUBS AND CAFES. VERY SPACIOUS ROOMS. COMFY BEDS WITH THE OPTION OF A `FLUFFY` PILLOW, INSTEAD OF THE EXISTING PILLOW. STAFF COULD NO`T HAVE BEEN MORE HELPFUL. NO COMPLAINTS WHATSOEVER.

Guest rating:

29/4/2013

"Excellent value for money and the staff were very friendly and helpful."

Excellent value for money and the staff were very friendly and helpful.

Guest rating:

14/4/2013

"Friendly, clean quiet"

Central location. Good sized rooms. All very clean and good breakfast. Ideal for such centres as Waterfront conference centre and near lots of decent restaurants. Would definitely visit again

Guest rating:

8/4/2013

"great service, enjoyed my short stay but will come again."

Guest rating:

26/2/2013

"-"

Staff excellent, room adequate, breakfast well below expectations...and no room service?!!

Guest rating:

11/2/2013

"Cost"

Nice location and staff but thought both room and food was very expensive.

Guest rating:

3/2/2013

"-"

Great price. Lovely room. Really helpful staff. Will stay again!

Guest rating:

23/1/2013

"-"

Staff very pleasent and helpful. Very comfortable rooms , lovely and warm and very spacious, they had everything you needed at hand. Excellent location very central near all the shops.

Guest rating:

21/1/2013

"-"

very frendly staff; room nice and comfortable, great choice for breakfast and hotel is nice and central. we will definitley go back when we next visit Belfast.

Guest rating:

20/1/2013

"Useful location for the centre of the city"

Room was clean and reasonable size. Smelt a little of smoking despite the fact that this is a no-smoking hotel. Staff were friendly and efficient. Breakfast was a bit of a disappointment ... on the face of it, a decent spread, but bacon was cold, one fried egg would have bounced off the the floor! ... just all a bit below par on that front.

Guest rating:

29/12/2012

"Fab hotel"

Had a brilliant time here even though we only stayed 1 night. Room was very spacious and spotless and had everything you needed and more. Lounge bar was fantastic and reception staff were brilliant and so friendly. Wish I had booked this hotel over new year for the family but as I have brother who lives in Belfast will definitely come and stay more often. 15 minute walk to odyssey arena and 1 minute walk to city centre. Hard to beat location. Best thing of all was breakfast. Beautiful surroundings and breakfast was the best. Food was replenished every 5 minutes. It was so fresh and the presentation on the delivery units were spotless and plentiful. Such an enjoyable experience. Will definitely be back

Guest rating:

17/12/2012

"Central, cosy courteous "

you melt into the clean beds and with cheap parking behind hotel and central access to city perfect, get your parking ticket sogned and you pay £12 for overnight stay from evening before. Breakfast overlooking main street is lovely in morning and great spread . Room spacious and lovley view and so near to city it is great for sore feet out shopping or clubbing and not noisy so you can sleep

Guest rating:

17/12/2012

"Paying for location not room"

Average in everything. Staff in bar could have been nicer. Room service knocked 3 times from 8.30 to 11.30 despite being asked not to. Average room average cleanliness over all not impressed

Guest rating:

13/12/2012

"Friendly Hotel!!"

We really enjoyed our stay at Jurys Hotel! Had every thing we needed!! Lovely confortable beds!! Staff very good!! Will use it again!!

Guest rating:

2/12/2012

"There was an excellent member of your staff Karen ?,she was superb. She worked 20 yrs in hotels."

Great experienced staff, she was great, I hope her name is right, auburn hair. She should be in charge as she really knows what service to clients is. I was made to feel vèry welcome. I was tired when I arrived, she suggested breakfast, which was a great start to a long day. On the basis of her cheerful caring, I would recommend Jury`s Hotel to anyone in Belfast.

Guest rating:

25/11/2012

"Comfortable stay"

This was my mum and dad who stayed here (and I booked it for them,) and they both had a great stay and they said that the breakfast was fantastic.They stayed in the room facing the clock at Spires. They would stay again as they were made to feel very welcome in a clean and relaxed environment.

Guest rating:

20/11/2012

"Breakfast (entirely self-service) not what I would expect from a hotel of this kind"

Guest rating:

25/10/2012

"Great & Central location "

Guest rating:

20/10/2012

"check in was slow due only one receptionist who was dealing with problems for other guests."

Guest rating:

12/10/2012

"nice stay"

check in very quick room fine just a little problem in bathroom as there was a terrible smell coming from toilet

Guest rating:

2/10/2012

"Very good enjoyed stay and breakfast was great"

Guest rating:

30/9/2012

"Excellent hotel, close to city centre and shops"

Would recommend this hotel, close to the city centre shops, bars and also Great Victoria at train station, the hotel was clean, friendly staff, and had no problem checking in, I would have no hesitation of booking this hotel again!! 10/10 :-)

Guest rating:

15/9/2012

"Staff service excellent"

Bathroom not as clean as we would like some hairs in bath but other than that all good

Guest rating:

9/9/2012

"Good Choice"

Stayed here for 3 days as part of a Northern Ireland holiday. It is very central, close to all amenities easlily accessible by foot. We flew to Belfast City Airport, caught a bus to Belfast and the bus station is only around the corner, so very convenient when towing suitcases. Even though we caused riots while we were here!!!, which stopped when we left, it was in a very localised area, easily avoidable and we did not feel threatened in any way. I would recommend. Tricia, Bristol. Sept 2012

Guest rating:

20/8/2012

"Chef is no better than an amature. forgot half of my platter and what did arrive was horrible"

I just dont understand why when i eat in the north of ireland we seem to accept sub standard food and service. staff were extremly rude and unhelpful. The bar staff would rather look at the floor to avoid eye contact with their guests. The steak sandwich was terrible as my 3 other guests couldnt finish theirs. Just such a disappointment.

Guest rating:

16/8/2012

"Great hotel"

Great hotel,comfortable rooms, staff helpful, polite and friendly. can definately recommend this hotel and will stay there next time i am in Belfast. Am always disappointed if it is booked up at the times i am over.

Guest rating:

24/6/2012

"Clean and friendly. Avoid the Irish stew. "

Guest rating:

21/5/2012

"Excellent breakfast."

Very comfortable and friendly. I`d better own up to have taken my room key away inadvertently. Do you want me to post it back?

Guest rating:

16/5/2012

"Excellent room... but food could be better"

Very pleased with my spacious and scrupulously clean room but found both bacon and sausages of decidedly poor quality at breakfast and could not believe when my bottle of Old Speckled Hen was served with ice in the bottom!! Congratulations to top quality staff who were polite, friendly and professional.

Guest rating:

12/5/2012

"Fantastic customer service, very helpful staff, everyone very friendly"

Guest rating:

16/4/2012

"Very central and excellent value for money"

Staff very friendly and helpful. Rooms clean and comfortable. Restaurant very average.

Guest rating:

29/3/2012

"-"

Although my wife and I only stayed for one night the room was particularly spacious and very very clean.Only problem -water in washhand asin in bathroom very slow and a little bit noisy when emptying. Apart from that we had a lovely stay. Staff extremely pleasant and professional.

Guest rating:

21/3/2012

"very central great shops"

Guest rating:

13/3/2012

"Comfortable and in good central location"

Guest rating:

20/2/2012

"Obviously was a few noisy residents in the hotel. Breakfast was not really hot. "

Guest rating:

18/1/2012

"Used Jury`s for 10 years-excellent. Bar prices are prohibitive though."

Guest rating:

23/12/2011

"-"

Comfortable, warm and pleasant room , friendly and helpful staff . A well situated hotel for the city . We had a good stay .

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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