Jurys Inn Heathrow reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

89%  based on 253 reviews

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Guest rating:

16/7/2010

"Easy connection to Heathrow"

The hotel was easy to walk to from the tube although it was not visible, need to find a local for directions or get a very large building removed which sits just in front of it. The rooms were spacious ,clean and had all the basics required for an airport stay. Suggest booking with breakfast as there is nothing in the area to walk out to.Would recommend and stay there again on my next visit. easy bus service into Heathrow also tube.

Guest rating:

2/7/2010

"-"

HAD A VERY NICE STAY

Guest rating:

21/6/2010

"customer service a bit of an ask"

arrrived at 10.55 to be told that food finished at 11 but last orders taken at 10.45 - not good enough for an airport hotel....should be more 24 hour focused

Guest rating:

19/6/2010

"-"

Pub food was very good,Buffet food was poor.

Guest rating:

17/6/2010

"Just right for airport hotel"

Convienient for airport, bus transfer to all terminals for small cost. Very quiet, clean and comfortable excellent for over night stay before or after holiday. Tube station into central London 5 mins walk away.

Guest rating:

13/6/2010

"great staff"

the staff couldnt have been more helpful on the reception and in the bar where we had a meal. Room was absolutely spotless. Will stay again.

Guest rating:

28/5/2010

"-"

it would be nice to have a bar of soap in the bathroom. Makes washing in the bath more convenient.

Guest rating:

16/5/2010

"Excellent value"

Ultra quiet room, good value considering the location, meal price very reasonable

Guest rating:

26/4/2010

"Clean, comfortable and soundproof"

We thoroughly enjoyed our overnight stay. We had a nice meal at the bar which was reasonably priced. The room was clean and comfortable and totally soundproof. Can highly recommend.

Guest rating:

19/4/2010

"Staff were very welcoming & polite. nothing seemed too much bother for them.Hotel very clean."

Guest rating:

1/4/2010

"Great comfort, minimal expense"

I was pleased to have such a large and comfortable room, and the aircraft noise from the airport outside my window was conspicuous by its absence. Dinner was very good, though the a la carte is a little on the pricey side. Only downside was breakfast, which though plentiful was a bit chaotic and lacked proper bread and cutlery readily available - not worth £9.50!

Guest rating:

22/3/2010

"Could not be better"

Perfect location for the airport with no noise (honestly, I did not hear a single plane). Modern, ell appointed hotel with friendly staff. A real relevation from the standard airport hotel offering, you will be happy when you arrive to Jurys Inn Heathrow.

Guest rating:

18/3/2010

"Quality, comfortable hotel with all facilities at a great price."

This was an excellent value for money overnight business stay. Smart, up to date hotel with quality fittings, a good bar and eatery, fast customer-friendly reception and an unbeatable price. It did what it said on the tin - except better. I will seriously consider staying there again even when I have central London meetings, given the good connections from Heathrow. One of the few hotels I have booked through a "best price" site which did not disappoint.

Guest rating:

15/3/2010

"Could do with more seats and tables in the bar eating area. "

Guest rating:

15/3/2010

"If using Terminal 4 at Heathrow, this is the hotel to use, very conveniently located."

Due to feeling unwell after a long flight, we didn`t sample any food, so can`t give a rating higher than good. Excellent sound proofing of the room, didn`t realise until opening the curtains that we had a grandstand view of the aircraft on approach to Heathrow, but we never heard a thing.

Guest rating:

8/3/2010

"convenient for Heathrow"

The bus link directly to anf from the hyotel is a far easier option than the Undergrounbd

Guest rating:

23/2/2010

"Excellent service and very good environment to relax"

Guest rating:

10/2/2010

"Directions to site are inadequate"

Good comfortable room, irritating intrusion of next room`s TV sound

Guest rating:

1/2/2010

"I have always had excellent stays at the Jurys while attending SAP courses until last week. "

I had a problem with my internet connection not working for 2 days during my 4 day stay. The staff very very curtious but it took a long time to fix.

Guest rating:

30/1/2010

"excellent .facilities.really comfortable bed.will deffinetley stay there again"

Guest rating:

30/1/2010

"Nice big room, hairdryer did not work, toilet kept running disturbing during night."

Guest rating:

25/1/2010

"-"

We were unable to get the heat working, despite asking staff to come to the room and ensure we were using it correctly. It never did work correctly for us and also the fan in the bathroom was going all night which was very annoying. Our room was chilly otherwise our stay would have been very enjoyable.

Guest rating:

25/1/2010

"Despite being so close to Terminal 4, Rooms were very quiet and were adequate for 1 overnight stay"

Beds and Shower within room were fine. Despite arriving at 9.00am we were allocated our room immediately. food in hotel was below average.

Guest rating:

24/1/2010

"Good service, clean and food at reasonable prices (given the location) will use it again. Thank you."

Guest rating:

15/1/2010

"They had no knowledge of the booking when we arrived and implied it was our mistake"

Guest rating:

10/1/2010

"Very comfortable room. Warm and no sound from nearby airport"

During the coldest week in 30 years this hotel, compared to another 2 I stayed in was the only one with adequate heating in the room. Windows let in no draft and were soundprrof - also a great benefit. Reception staff friendly. Hotel had nice atmosphere. Ideal if you want to be close to Heathrow airport but also has direct underground line into the centre of London taking aprox. 1 hour. Excellent rates for stay.

Guest rating:

4/1/2010

"Good clean airport hotel all necessary facilities and helpful staff"

Guest rating:

30/12/2009

"Ideal for an overnight stay."

There is nothing within walking distance to the Hotel but it is quiet and clean, the bar and restaurant are good and breakfast OK. Recommended for a one nighter!

Guest rating:

25/12/2009

"no fridge in the room and quite stuffy."

Guest rating:

9/12/2009

"Excellent hotel and very good value"

Hotel was very good and extremely close to Terminal 4,however not a single aircraft could be heard from the rooms, excellent windows. Bad point is the shuttle bus, it was £4.00 per person for about a 5 minute drive!

Guest rating:

9/12/2009

"an above average hotel at a below average price"

The room was a good size and all you would expect of a 4 star hotel. The staff were friendly and efficient when we called to ask if someone would fix our hairdryer they came within 5 minutes. The windows were double glazed to stop any noise from the jet engines although at times we could hear the people in the next room. It did take 45 minutes to travel into Piccadilly but the trains were frequent and the cost of an all day, all zone ticket was only £7.50. Bottom line we would definitely stay here again.

Guest rating:

8/12/2009

"The staff were helpful and friendly and the room was beautifully cleaned and decorated....thank you!"

Guest rating:

6/12/2009

"Excellent value for money at convenient location for travellers"

I regularly stay at Jury`s In and find the standard is excellent.

Guest rating:

1/12/2009

"Excellent value for money, good location"

Guest rating:

1/12/2009

"-"

Hotel in great location for terminl 4, relaxed informal atmosphere, highly recommend

Guest rating:

29/11/2009

"good for night in london "

Guest rating:

24/11/2009

"Excellent stop over, clean fresh and good food wither a snack or dinner."

This day and age I would like FREE internet access as normally I only need a few minutes to book a flight but £5 is the cheapest option!!!!! Everything else was great.

Guest rating:

18/11/2009

"Hoppa buses every 40 mins - too long to wait after long journey, so had topay £15 taxi. "

Guest rating:

16/11/2009

"-"

found hair dryer not working after washing hair although they replaced it later had to go out with wet hair light bulb on reading light not working asked to have it changed not done. Staff not very friendly in the bar.

Guest rating:

13/11/2009

"I think its a liberty having to pay £ 7.00 a night for parking."

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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