To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
26/3/2012
"Friendly, clean and 1 minute walk from underground, will certainly be back"
23/2/2012
"Convenient for Heathrow"
Attuned to the overnight traveller.
17/1/2012
"Very convenient for airport. Very quiet. Very comfortable."
6/11/2011
"The hotel was really cold in the lobby,bar and restaurant areas."
The room was comfortable but again very cold until I turned up the A/C temperature control. I am sure it would be fine in summer or during a heatwave. The food in the restaurant was very average. Very convenient for the Airport and Hoppa bus on time
31/10/2011
"Very accessible , 5 minutes walk to the underground station clean rooms and excellent room service"
would have liked to have the Breakfast included in the rate
16/10/2011
"convenient, good value, nice rooms, very quiet surprisingly!"
Perfect for us, with a lunchtime flight to Singapore, easy access to Terminal 3 and home
3/10/2011
"Excellent one night stay"
Built at the end of one of Heathrow airport`s runways you might expect some noise. There was none. We had no awareness of either aircraft noise or any from other hotel guests. The room was well sized with a very comfortable double bed and another full sized single bed. We didn`t have time to use the restaurant or bar so cannot comment but our experience, the worst criticism I can make is that one of the five lights in the room was not working.
19/9/2011
"-"
Very handy for the airport and the shuttle bus.
20/8/2011
"No room service is very strange for a big hotel"
Food from restaurant is very average, Having to take it to my room made me feel like a waiter,any jobs going??lol
14/8/2011
"-"
A nice clean hotel we stayed two nights and I upgraded. We should have had a free paper and free internet. We had neither. Also our room was not made up during our stay. Close to Hatton Cross underground which is why we use it.
31/7/2011
"Clean, quiet , friendly and efficioent"
4/7/2011
"Comfortable modern hotel close to Heathrow"
I enjoyed my stay at Jurys Inn Heathrow very much .It is a is a modern Hotel with good facilities and comfortable rooms. I enjoyed watching the planes lined up coming in for landing and luckily the rooms are sound proof !! I chose it for the proximity to the airport and it is only a five minute walk from the Tatton Cross Metro station so you can be in central London within 15 minutes
20/6/2011
"very good hotel overrall"
food in restaurant needs to be hotter breakfast and dinner
20/6/2011
"-"
We had a very pleasant stay at the hotel..The only improvement that could have been made for me was a bigger bed. We asked on the checkout on the morning that we left and were told that they were available for £20 extra.. This was not offered on the website when i booked as I would have done it.. Also the staff were hoovering the room nexst dor at 7.45..!!! Very disturbing as we had not any reason to be awake so early.. However all in all a very pleasant stay.. We will come to this hotel again..
29/5/2011
"The staff at the reception is hopeless! "
I have payed my room in advance and, when I checked in, they could not find my payment in their database. In the end they found it. The next morning, another person at the reception accused me in arrogant way that there was not payment, again!! Also, he was awfully unkind. I will not go there again. If you are planning to go, be aware of the inefficient staff.
8/5/2011
"Great value for money hotel apart from the breakfast"
Don`t be put off by the hotel being so close to the airport. We didn`t hear a single plane when in the hotel. Watching the planes land whilst in the lounge is a plus. Reception was very helpful and professional. Only negative was the breakfast. The wait was long, the standard poor and the hotplate was rarely replenished. We saw guests asking for refunds because of these reasons. I would still stay at this hotel again
5/5/2011
"One night stay "
Very nice clean room, everything you needed for on night. Restaurant very friendly, food good and reasonably priced. Had pre booked and paid prior to arrival so very smooth arrival and leaving. Would definitely use Jury`s again.
24/4/2011
"OK for 1 night"
That`s it
14/3/2011
"Great Breakfast"
Room was clean and pretty standard. Staff were very polite and the breakfast was GREAT!
21/2/2011
"-"
Excellent staff very helpful and pleasant. Rooms clean and spacious. Bar food tasty and good value. I would stay in this hotel again.
14/2/2011
"Brilliant value and great service"
10/2/2011
"a pleasure to stay there"
excellent value, and a very convenient location for the tube, but the most impressive thing, is the unfailing level of courtesy and helpfulness you meet everywhere in the hotel. they are[ or should be ], a model for some of the other [ and more expensive ] lhr hotels.
6/2/2011
"Dis not have a reservation for me but quickly took a copy of my confirmation letter and sorted out m"
2/2/2011
"efficient friendly staff,clean well furnished rooms"
25/1/2011
"Beautifully clean, and staff extremely efficient and couteous"
We have stayed here a few times now, and each time find this hotel just `does the job`, including amazing sound proof rooms, which make it a comfortable stay, despite the proximity to the planes.
19/1/2011
"Great hotel"
Very friendly and competent staff - excellent facilities and very quiet indeed considering how close to Heathrow airport it is located. We are both very happy with our short stay.
19/1/2011
"Excellent hotel experience!"
Very friendly and competent staff - excellent facilities and very quiet indeed considering how close to Heathrow airport it is located. We are both very happy with our short stay.
9/1/2011
"very good staff"
staff here excellent and trustworthy. rooms clean and comfortable.
16/12/2010
"Fantastic value for money"
Quiet, clean and comfortable room.
13/11/2010
"Very convenient for Terminal 5, helpful staff and same faces as before!"
4/10/2010
"you get allot more than you pay"
this is a wonderful `3 stars` hotel, it is better than many average 4 star hotels.
30/9/2010
"The rooms, location & staff were excellent."
The staff in the restaurant were particularly of a high standard. Only negative is that the ice machine on the 6th floor was either not working or was ineffectual.
29/9/2010
"-"
COMFORTABLE & HANDY FOR THE AIRPORT, STAFF HELPFULL, ROOM VERY QUIET
29/9/2010
"Excellent value for money and facilities."
Hotel exceeded expectations of service, convenience and room standard. Would certainly recommend it to others.
18/9/2010
"felt at the time i was there it was very hot in the hotel. drink and food was pricey"
4/9/2010
"Good, comfortb"
16/8/2010
"Comfortable clean and quiet room."
Staff very pleasant and helpfull. Three quarter pull out bed for the kids was a bit of a squeeze.
14/8/2010
"Meh. "
Was ok, but the service was terrible, the staff barely acknowledged my existence, spoke broken English and wouldn`t even tell me the way to the lifts! The toilet had poo in it and there was no bottled water, I had to drink out of the bathroom tap. Also, there was a connected room with a crack in the door where the man in the other room could see me through it. Glad it was only overnight!
29/7/2010
"good location if you have morning plane to catch "
nice clean good food and bar. Please include direction to the hotel using the tube. Will stay there again Dariusz and Bozena from Melbourne
25/7/2010
"-"
Watch the Hotel Hoppa from Terminal 3 - it doesn`t run after 8pm, and a taxi costs 18-pounds... The hotel is good though - clean, spacious.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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