make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
6/8/2013
"Convenient and comfortable hotel"
We stayed at the hotel as we were taking the kids to London for the first time. They also love planes, so staying near Heathrow was a bonus. The hotel though, is perfectly situated for the airport and for us to travel into London, it is 200m from Hatton Cross Tube so was in a superb location. The rooms were spacious and well equipped for 2 adults and 2 teenage children. The beds were comfortable. Parking was more than suitable for our requirement. As with anything, it is the staff that make the difference and our check in and check out staff were efficient and really helpful with a number of questions I had. All other staff were polite and courteous too. Would use again, without hesitation.
9/6/2013
"No comment"
5/6/2013
"every thing as you expected very happy"
27/5/2013
"Excellent service!! "
I really enjoyed my stay at jury inn. They were very welcoming and friendly. I would highly reccomend them ! My two kids enjoyed the stay too! Age 10 and 9. Would deffinently be coming back!! A *****
12/5/2013
"Good position"
Given a decent size room with 2 double beds ..room clean especially bathroom...we were staying there to get the tube to spend the day in London leaving our car in the hotel car park..worked well. Would use it again.
1/2/2013
"i HAVE USED jURYS iNN ON MANY OCCASIONS BUT WAS DISAPPOINTED WITH THE SERVICE IN THE RESTAURANT FOR "
1/1/2013
"very happy"
21/12/2012
"No offer of help with cases, no staff around,only 2 towels supplied for 2 adults."
Very poor provision of complementary goods. No hot chocolate for daughter, no biscuits, only 4 milks. Was expecting body lotion, as they advertise good complementary goods in write up. Breakfast was awful - no croissants, no hot water as both machines had broken, and staff would not get hot water from the kitchen. Tables were not being cleared, even though staff were around. The staff were not making any effort to interact with guests. Orange juice was watered down. The beds were very hard, and pillows uncomfortable. No papers evident. I stay in a lot of hotels with work, and because all 3 of my children are at Uni in different parts of the country. Even large places like the Ramadas and Premier Inns were miles better, let alone the places I choose to stay with my partner for a luxury break. This was my first stay at Jury`s Inn and I don`t intend to visit again.
9/12/2012
"Convenient and excellent value"
11/11/2012
"A wake up call the 3 .22am I was not happy with."
25/10/2012
"It is reasonable price and clearn place to stay"
It is reasonable price, clearn and nice place to stay
23/9/2012
"-"
Price of hotel excellent,directions to it could have been better i.e it`s closer to T1 than i thought.The price of the breakfast was a bit expensive,maybe offer a smaller breakfast at a cheaper cost as some travellers don`t want a big meal before they fly.
18/9/2012
"Excellent rooms ,always a great standard but food is not good enough"
18/9/2012
"Excellent"
This hotel as always was very good, will stay there again on next visit to london. thanks hotel direct.
2/9/2012
"Room was excellent, great money for value, close to airport, customer service excellent,& dining."
Thanks to Hotel Direct for confirming the booking was reassurance cannot fault Jurys Inn highly recommended.
26/8/2012
"good airport hotel - ridiculous WIFI policy"
24/8/2012
"-"
Free WiFi would be advantageous.
24/8/2012
"They are trying with their food but just keep missingthe target,pity as its a nice hotel"
I have been going for some years now.Always manage to get a rest and rooms are kept well. Good value for money. They are trying with their food but just keep missing the target,pity as its a nice hotel.
22/8/2012
"Clean, no frills airport hotel."
12/8/2012
"Comfortable, clean, pleasant staff and very convenient for the underground network."
22/7/2012
"not the room publicised"
bare room no easy chair bed only double hard to find from terminal 123
11/7/2012
"-"
Spent 2 nights here. We found the staff very helpful and friendly and the room clean and spacious. Although only about 5 miles from Hampton Court, it took 2 buses and 50 minutes to get there but for flying out of Heathrow, it would be ideal.
9/7/2012
"overall good stay "
Accomodation, restaraunt service and food very good, staff very helpful. Reception staff a little less organised we were given key card and details for room already occupied, and on entry visitors actually in the room. Fortunately staff member on level 4 floor corridoor and was able to contact reception and obtain an available room quickly saving us from embarrsment.
27/6/2012
"Nice clean and convenient "
Just a short walk from the tube at Hatton Garden... next stop Heathrow.. Great for night before flight stay.
19/6/2012
"-"
Lovely room, very helpful staff
6/6/2012
"High quality, good location, excellent value"
22/5/2012
"Very clean, great staff and very handy to underground."
15/5/2012
"Good rooms but restaurant weak and no room service"
9/5/2012
"-"
Comfortable room, hotel easy to find and handy for the underground, liked the card-only access to lifts. Only down side was the hourly-only Hoppa service to terminal 3.
27/4/2012
"Poor and extremely disappointing for an hotel of expected quality."
Clean room, comfortable bed, convenient location, limited car parking ... so fine if that`s all you want. But go room only and eat and drink somewhere else! Bar food poor - I`ve had better burgers on the motorway. Basic shortages - even of glasses! Inexperienced management of clueless or poorly trained and inattentive staff. Guy on the next table had a ceiling water leak douche his laptop. Sorry guys, needs a shake up to stay in the real world! Doing simple things well is not rocket science!
23/4/2012
"A good functional Hotel with good solid staff. The facilities are good and it does what it says."
Enjoyed the stay. Felt at home the moment that we arrived. Quickly settled in. Quite an exciting place with Pan Monde travellers and Cabin crews. The staff were polite and efficient. The room was clean and comfortable. Everything worked. Will come again. Could do with a spa and gym.
29/3/2012
"-"
Nothing wrong with my stay. The walk from Hatton Cross brought it down a little. I was only there for one night and just slept there (no food or extras). The shower was fantastic though; really good water pressure.
26/3/2012
"Friendly, clean and 1 minute walk from underground, will certainly be back"
23/2/2012
"Convenient for Heathrow"
Attuned to the overnight traveller.
17/1/2012
"Very convenient for airport. Very quiet. Very comfortable."
6/11/2011
"The hotel was really cold in the lobby,bar and restaurant areas."
The room was comfortable but again very cold until I turned up the A/C temperature control. I am sure it would be fine in summer or during a heatwave. The food in the restaurant was very average. Very convenient for the Airport and Hoppa bus on time
31/10/2011
"Very accessible , 5 minutes walk to the underground station clean rooms and excellent room service"
would have liked to have the Breakfast included in the rate
16/10/2011
"convenient, good value, nice rooms, very quiet surprisingly!"
Perfect for us, with a lunchtime flight to Singapore, easy access to Terminal 3 and home
3/10/2011
"Excellent one night stay"
Built at the end of one of Heathrow airport`s runways you might expect some noise. There was none. We had no awareness of either aircraft noise or any from other hotel guests. The room was well sized with a very comfortable double bed and another full sized single bed. We didn`t have time to use the restaurant or bar so cannot comment but our experience, the worst criticism I can make is that one of the five lights in the room was not working.
19/9/2011
"-"
Very handy for the airport and the shuttle bus.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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