make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
28/5/2010
"nice clean friendly hotel"
27/5/2010
"No complaints would stay again"
23/5/2010
"Well located. You get what you pay for!"
We spent a weekend in London and stayed here but thankfully spent very little time in our room. The weather was great but this meant that our room was piping hot and uncomfortable to spend time in. It was clean and the breakfast was fine as far as continental breakfasts go. Overall it was adequete for what we wanted
18/5/2010
"Excellent value for money - clean and modern"
Only drawback was the bedroom was small. OK for one night but not for a longer stay.
10/5/2010
"excellent value for money // were allowed to check in to room 1 hour early"
told the wrong time for breakfast on the sunday
1/5/2010
"staff very courteous and helpfull, enjoyed our stay thanks phil and luara"
30/4/2010
"We`ve stayed at the Troy 3 times now. Would rate it between good and average."
Location - excellent. Price - good for London. Breakfast - adequate. Bedrooms - average to good, the one we had during the last stay was a very good size. Bathroom - clean with cupboard space but shower was poor. Would stay again.
23/4/2010
"-"
Helpful staff. Moved rooms when a problem could not be resolved. Good central location, right on Bayswater Road and Hyde Park. Good tube connections.
22/4/2010
"Very convenient location. Staff friendly. Rooms fine. Would definitely book here again."
20/4/2010
"Perfect"
No complaints at all our stay was perfect, shower was nice and warm and the beds were comfortable, room was very clean, breakfast was lovely and staff very polite we cant wait to stay again.
17/4/2010
"Great locationand very comfortable"
17/4/2010
"I found this hotel clean and pleasant. The staff pleasant and helpful."
11/4/2010
"clean, friendly staff, great location"
7/4/2010
"plug sockets"
no plug to use hairdryer in front of mirror
6/4/2010
"Good value for money"
Convenient location for shops, theatres etc. Close to Queensway underground. Clean hotel which provides basic amenities. Shower only luke warm! Breakfast basic but quite sufficient. Generally pleased.
4/4/2010
"-"
The staff were friendly escpicially on the reception and the room was clean and comfertable.
31/3/2010
"Excellent value. "
Hotel was clean, staff friendly, located very close to travel links and places to eat. Breakfast was more than sufficient. Would stay again.
31/3/2010
"Good value for money!"
29/3/2010
"VERY FRIENDLY ATMOSPHERE"
Basic room, but very nice and quiet. Breakfast very good, staff very pleasant. Easy access to tube station, kensington and hyde park over the road.
25/3/2010
"Nice room, comfy beds. A bit noisy as building work next door but not Hotels fault. Overall very inp"
17/3/2010
"Good area with easy access to both centre and circle lines"
Hotel good as a base, nicely decorated and clean. A bit disappointed with staff as I had read that they were friendly, this was not my experience there was no welcoming smile for us when we arrived. Didn`t spend a great deal of time at the hotel just to sleep really although on the Saturday night we were so tired we came back to the hotel early to get some sleep and there was a party next door which was very loud...... to be fair though it finished at 11pm i think this is the rule in the area as a shop assistant told us it was a restricted area. Over all good, go and enjoy.
11/3/2010
"Excellent value for money with Hotel Direct"
10/3/2010
"Would return again!"
Basic but good price, great location to access the city from, clean, good size double room, quiet, pleasant staff, didnt head down for breakfast any morning so I cant comment but all in all very pleased.
8/3/2010
"Immaculate well ordered hotel with very helpful staff"
8/3/2010
"Won`t be back - EVER!"
Staff were ignorant, very unwelcoming, just stared at us when we arrived making us feel uncomfortable and were not helpful at all. Rooms were extremely basic and very small, the bed was hard. Much as this was a low budget hotel, it still wasn`t for free and I certainly won`t be back there ever again. Both myself and my family travel to London quite a few times a year and this is one of the worse hotels we have ever stayed at. The breakfast was also basic but acceptable. All in all there are a lot better and friendlier hotels to stay at than this one.
5/3/2010
"-"
Troy Hotel was very clean, and room was very impressive. would definatley stay there again.
5/3/2010
"brilliant"
the hotel was very clean and tidy the staff were freindly it is in an ideal location for the tube and close to shops bars and cafes very good value for money i will be staying again
3/3/2010
"Decent hotel in good location"
Although the rooms are small, the hotel is clean and pleasant. Good location near Queensway tube station.
28/2/2010
"Good,clean and comfortable hotel."
Well situated within easy reach of London city centre. Comfortable bed, good shower. Would`ve prefered not to have been telephoned at 7 40am but believe it was an accident - not a great start on the day of our silver wedding anniversary! Other than that more than satisfied.
26/2/2010
"Superb, well appointed,spotless hotel, great location, lovely breakfast"
We have just spent a couple of days at the Troy Hotel during a theatre trip to London for my husband`s birthday. Situated on a quiet street across from Kensington Gardens, it`s only a few minutes walk from the tube station (3 stops from Oxford Circus) Very welcoming and we had a lovely room kingsize bed and Jacuzzi bath in a spacious room. Breakfast was stated as continental - we expected just rolls and coffee but loads of choice and enough to set you up for the day. We will definately stay there again and recommend it to anyone wanting a comfortable base in central London.
26/2/2010
"Nice and clean"
I found that the hotel met all my needs for a short break in London. the rooms were nice and clean and the hotel was in a great location on the central tube but was still in a quiet area. The breakfast was adequate. Overall I enjoyed my stay and would recommend the hotel to my family and friends
19/2/2010
"A pleasant stay"
17/2/2010
"Very comfortable room. The staff were pleasant and helpful. Great location with easy access to Tube."
15/2/2010
"Great value hotel"
We stayed at the Troy Hotel. If you`re looking for a cheap but nice hotel in a great location in London, then this is the place for you. Obviously if you want luxury, you won`t be satisfied. However the staff were pleasant, the hotel clean and the room very comfotable. Excellent flatscreen tv with freeview and a good shower en-suite. An excellent bonus was the breakfast, admitedly continental (mainly cereals and breads), but good for the price. And right by Hyde Park, so just a few tube stops from the major stations, theatres and Oxford Street. I would certainly stay here again if I just wanted a base to work form.
15/2/2010
"Good value.. excellent location. sometimes noisy at night. Needs a/c and double glazing"
15/2/2010
"-"
Great value for money and very central location - handy for Underground Station - but quiet (thankfully) at night. New furnishings in bedroom and, although I had a single room, didn`t feel cramped and was very comfortable. My only criticisms would be that their was very little choice at breakfast and, being on the fifth floor, the electric shower took a long time to heat up. However, no complaints, really, as was very reasonably priced and I would definitely use again.
15/2/2010
"Good hotel"
Nice clean hotel, very helpful staff. A lovely building tastefully decorated. Good sized rooms with en-suite. Breakfast was plentiful. Convenient location. Will use this hotel again when staying in London.
14/2/2010
"good stay but rude receptionist"
I enjoyed my stay and the room was good value for money, but the receptionist was very abrupt in his manor and did not smile, clearly not been on any costumer services courses! The rooms were clean and the beds were very comfy and very big. The only other criticism I have is that the cleaners are very noisy in the mornings and know how to wake you up with the banging of the bedroom doors!
14/2/2010
"A small, average hotel."
I chose this hotel due to the fact that 90% recommended it, and having seen the pictures on line. However, not all the rooms are like the one`s in the photo`s. Our room was quite standard, with only a shower (very hot) and really worn bedcovers, the room temperature was quite cool. The dining roon is on the small side, with the tables close together, the breakfast was adequate. Would I stay here agian? Probably not!
12/2/2010
"very nice hotel in a good location close to park and tube,"
pity we only stayed the one night,we will be happy to stay at the troy when ever we are in london, after a busy day sightseeing and the theatre show ,we could happily stay in our comfy room,but the breakfast was worth getting up for.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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