Strand Palace reviews

Guest rating:

4/6/2016

"Very well placed, friendly and helpful."

I needed several visits from Maintenance over a 2 night stay, but the minor problems were fixed quickly and courteously.

Guest rating:

18/4/2016

"Great overnighter"

Comfortable and pleasant stay

Guest rating:

13/2/2016

"Strand Palace"

Room was comfortable and within walking distance of the theatre

Guest rating:

19/12/2015

"Strand palace"

Guest rating:

14/12/2015

"Christmas Break"

Have just spent 4 days at the Strand Palace Hotel with my husband for a Christmas Break, we have stayed here before so do know how Central to most of the London Sights it is. The staff are very friendly and helpful, we had full English Breakfast each morning which was excellent, plates could have been warmer my only complaint, also had 2 Carvery Grills which were beautiful good value for money. We could not fault the room it was very clean and comfortable. hope to stay again soon.

Guest rating:

13/12/2015

"Enjoyable weekend"

Guest rating:

31/10/2015

"Great booking throgh Hotel Direct"

Guest rating:

26/10/2015

"Lovely hotel but small rooms"

Had a lovely 2 night stay here October 24-26. Breakfast was amazing. Had the 2 course Sunday carvery which was delicious & would highly recommend. The only thing that let it down was the small basic room which we didnt pay a small basic price for. Very much a travelodge room but smaller in a nice hotel. Had a standard double room & they do a cosy room which must be tiny!

Guest rating:

24/10/2015

"The Strand Palace"

The hotel was beautiful and our room was very comfortable, the bar staff remembered our drinks orders and receptio staff very welcoming however the services falls down a bit during breakfast. we were shown to our table then the waitress left, we didn`t know what we should be doing having never been there before. we asked 3 waitresses for cream for the coffee before we got any, there is croissants one side of the room but the butter is the other side. generally not the breakfast service i am used to in a 4+* hotel. shame as the rest of the stay was perfect.

Guest rating:

18/10/2015

"-"

Queued for breakfast on both mornings and on both occasions we were shown to an overflow room away from the main dining room. The room was noisy. The food was fine they just seem to have more guests than tables to sit them at.

Guest rating:

18/10/2015

"Lovely room, lovely bed, lovely food, perfect location!"

After an excellent carvery dinner we WALKED to the theatre, then, after perfect nights sleep, we enjoyed an excellent breakfast before leaving for home. What more could one want?

Guest rating:

18/10/2015

"-"

Staff are extremely polite and helpful.

Guest rating:

13/10/2015

"Such a huge hotel but it lacked the personal touch"

This hotel is in an excellent location but it does have a very industrialised feel about it.

Guest rating:

22/8/2015

"-"

Excellent location but the didn`t enjoy the cooked breakfast - greasy bacon, rubbery eggs ..... We didn`t need it but it seems the is no air con.

Guest rating:

21/8/2015

"-"

Great area close to Covent Garden & West End. Comfortable with friendly staff

Guest rating:

19/8/2015

"A perfect location for sightseeing or a theatre break."

Guest rating:

12/8/2015

"-"

Staff all very friendly and professional, rooms very clean. Nothing is too much trouble for this hotel`s staff

Guest rating:

12/8/2015

"No air conditioning in a city centre"

Comfortable bed but having no air conditioning is poor. London is generally warm and opening the windows doesn`t really solve it and adds to the noise.

Guest rating:

9/8/2015

"-"

Staff very friendly and helpful Very convenient for the theatre.

Guest rating:

4/8/2015

"Great location"

A lovely stay from start to finish. Location of hotel is ideal for all sightseeing venues. Hotel lovely and clean, staff very helpful and polite and a great breakfast. Am planning my next visit already. Thank you for the warm and friendly stay.

Guest rating:

24/7/2015

"-"

Good hotel in a central position, comfortable! Would stay there again

Guest rating:

21/7/2015

"-"

Staff friendly, generally service ok. 2 major issues --room not cleaned by 2pm had to ask for it to be serviced--ice machine not working reported twice but not actioned had to ask the bar for ice as housekeeping did not supply this service. Minor annoyances were-- no face towels no hair conditioner no full length mirror hair dryer not powerful enough.

Guest rating:

17/7/2015

"Excellent location and clean"

Guest rating:

7/7/2015

"In perfect location for all London attractions.Good room , helpful and courteous staff ."

The breakfast was excellent .My only criticism would be the teabags.Why not use Twinings or good old PGTips .? Otherwise a super hotel.I will certainly stay here when I next come to London.Thank you.

Guest rating:

6/7/2015

"Welcoming staff, superb location and facilities"

The hotel is situated in the heart of theatre land just a short walk from Covent Garden too. The staff were very helpful and welcoming offering bottled water and fruit on arrival. The facilities were excellent and I also took advantage of the small gym. Breakfast includes the usual hot and cold choices and I was pleased that I could have a pot of chamomile tea. Rooms are comfortable with TV, fan (welcomed during the recent heat wave), drink making facilities. Free wifi in the rooms. I was not disturbed by any hotel noise even though it is so busy except the sound of glass recycling on the street very early in the morning 5am. I take a trip to London several times a year for leisure purposes and will definitely rebook with the Strand Palace. A little more expensive than usual but it is worth the extra.

Guest rating:

5/7/2015

"Comfortable room and good location."

Breakfast an expensive option but I guess that`s to be expected from a London hotel.

Guest rating:

20/6/2015

"Bathroom"

Needs a little updating

Guest rating:

14/6/2015

"Very convenient "

Great location. Nice clean rooms. Friendly staff. Good breakfast. Recommend for short stay to see London sights. Short walk to theatre district.

Guest rating:

8/6/2015

"Lovely hotel very central"

Clean comfortable and very pleasant experience would love to stay again..

Guest rating:

30/5/2015

"Great hotel - central location, easy walk to attractions. Really helpful staff. Clean. "

70th birthday trip for my mum, over from Oz. Good choice of restaurants nearby. Only negative - twin is two singles ( so not great), rooms quite stuffy, needs airconditioning and extractor fan in bathroom. Would definetely use again.

Guest rating:

30/5/2015

"Great place to stay in the heart of London"

Guest rating:

25/5/2015

"-"

One night stay was enough. Substandard room for it`s over inflated price and the breakfast experience was the most unprofessional and amateurish service i have ever experienced. My partner and I have been left with bitter memories. We have made a formal complaint

Guest rating:

22/5/2015

"Excellent value and quality.Will definitely stay again."

Great location. Clean and comfortable. Really appreciated the helpful staff,especially the doormen!

Guest rating:

22/5/2015

"really good central location good concierge knew his stuff public transport just outside the door "

Guest rating:

28/4/2015

"My bedroom very small not impressed (Isaac)"

Guest rating:

28/4/2015

"The hotel seemed overwhelmed by the number of guests staying."

It really is a tourist class hotel which is not reflected in the cost. For another few pounds you can have the luxury the Strand Palace used to give you.

Guest rating:

27/4/2015

"COULDNT FAULT IT VERY CLEAN, MOST HELPFUL AND FRIENDLY, FOOD DELICIOUS. WHAT MORE COULD WE WANT."

ALL THE STAFF WERE VERY GOOD. NOTHING WAS TOO MUCH TROUBLE. MADE OUR STAY VERY GOOD INDEED.

Guest rating:

17/4/2015

"Great hotel in a great location."

Loved staying here. Comfortable and clean with very attentive roo Very comfortable and clean with friendly service. Excellent food and service at own restaurants. Located close to sites, restaurants and shopping.

Guest rating:

16/4/2015

"-"

Although our stay was only a few days we found it better than good (we have stayed at the Strand Palace previously and rate it similarly) All the staff were helpful and attentive,the room quite adequate (thin walls to the bedroom make it possible to overhear conversation in the next room!) Staying Band B was as good as on previous occasions.

Guest rating:

12/4/2015

"Great location"

Great hotel, 2nd stay at this Hotel and it just gets better. Book with confidence.