To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
14/12/2008
"hotel modern inside room very spacious clean staff very helpful and polite.breakfast first class "
8/12/2008
"Well appointed hotel."
A good value for money weekend break. A big plus factor was the fact that the hotel has its own car park at reasonable rates.
8/12/2008
"Fantastic hotel in ideal location"
26/11/2008
"Lovely, clean hotel. Breakfast nice. Central location."
Friendlier staff on pool would be nice. Very grumpy gentleman on Sunday morning. Staff very helpful, otherwise.
25/11/2008
"we were not able to stay with you as the room we were allocated was flooded and you were fully booke"
Fiona Torrance dealt with us and was able to get us a room at another hotel. Fiona was charming and helpful and organised everything for us. thanks to her
24/11/2008
"staff very friendly and helpful. Breakfast good choice but food a bit cold."
excellent location, hotel very clean and staff very helpful. would stay there again.
17/11/2008
"-"
Rubbish hairdryer in the room!! - apart from that had a great stay; booked for my Mum`s 60th Birthday and phoned ahead to advise coming for special occasion; cake and card in room on arrival which was lovely. Ate in the Itchycoo Kitchen which was delicious and breakfast the following morning was great too with very efficient staff. Would stay again.
17/11/2008
"Really enjoyable stay"
Clean room, friendly staff, and a warm welcome
2/11/2008
"-"
Our overnight stay in this hotel proved to be a very suitable choice, placed centrally in the city and well catered for by taxis which parked outside the main entrance. The staff were helpful and attentive in what appeared to be a very busy hotel. The rooms were perfectly adequate and it was a pleasure to have a bathroom with fresh grouting in the bath and shower area - a big plus where women are concerned. Staff in the leisure suite also provided us with some entertaining conversation which cheered us up after a late night! This establishment is definitely worth another visit.
28/10/2008
"Very good hotel"
16/10/2008
"The staff were polite and the room very clean. Breakfast was excellant,"
We were initially booked into a room that had not been cleaned. I did not mind this as we were early & we decided to leave our bags and get something to eat. When we returned, the receptionist was unable to find our bags at first. Again, I did not mind but would suggest that a better service would have been to put our bags in our room once it had been cleaned. I would recommend this hotel and would stay there again. Thank you
29/9/2008
"-"
Staff very pleasant and helpful, surroundings well apppointed and clean. The only questionable point was the quality of the bedding - mattress a bit hard, pillows a bit thin and sheet with a hole in?? Otherwise great location and very pleasant stay.
28/9/2008
"Great location, smart hotel, good service"
Enjoyed our stay in very well located, exceptionally clean, smart hotel. Food in Itchycoo bistro good. Parking on site excellent. One small criticsm - breakfast tables we were seated at so close together you were practically sitting on neighbouring guests lap!
28/9/2008
"top quality"
great hotel just a pity you have to pay to park your car when you have already paid to stay there
25/9/2008
"Location was excellent and access to car park and local attractions could not have been better"
In general the room was clean and tidy, however it was apparent that the valance on the bed had not been changed for some time which was a little disapointing. Only one single arm chair was in the room even though the room was booked for two people.
6/9/2008
"-"
Very pleasant and helpful staff. Excellent breakfast. Clean and comfortable. Most welcoming.
4/9/2008
"-"
Ideally located for our needs, slightly over priced for the service we received although this was of a reasonable standard. The room was well appointed and very comfortable, the scottish breakfast was most enjoyable after a late night in the city. Will definately return.
31/8/2008
"I think staff need to point out the hotels restaurants and leisure facilities "
Rooms very clean. Restaurant staff at breakfast were exceptional. Better than the Radison in Dubai.
26/8/2008
"Helpful staff and very comfortable atmosphere. Great!"
Felt right at home in this attractive hotel in the middle of Edinburgh, we could walk to everywhere we wanted and were always pleased to come back. All requests dealt with quickly and courteously. Great cafe Itchycoo attached, highly recommended, interesting, varied menu. Only sorry that we were too busy to use the pool and gym facilities, I wish we could have stayed longer.
25/8/2008
"Stayed in Raddisson`s before all over world and Edinburgh`s comes bottom of list"
We arrived at 1pm and our room wasn`t ready - ok check in 2pm! We went to use the leisure centre which consisted of a tiny pool with broken hand rail, full of kids, jacuzzi broken, sauna in changing room door broken. Changing rooms filthy, small and inadequate. Bad excuse for leisure facilities. Room ready - that was ok. Breakfast ok. Situation very noisy on royal mile. For £170 for the room for one night I think it`s overated. There are better hotels in the area for less.
18/8/2008
"-"
Edinburgh radisson is a very nice clean modern hotel which is in an excellent localtion for all the main sights. The staff were very helpful and found us an emopty room that we could check into early as we had arrived at 9 but check in wasn`t until 2. Breakfast was very good with loads to choose from. We didn`t eat in the hotel but the menu looked very nice. The only down side i would say was the swimming pool was really cold, too cold for us to go in and the jacuzzi wasn`t working either which was disappointing as it would have been nice after a days sightseeing. But apart from that i would recommend this hotel highly
11/8/2008
"We filled in Questionaire at the Hotel"
10/8/2008
"Great Location and Service"
Great location right in the heart of things. The hotel is light and airey and my room quite large and comfortable. Service was very good despite the prolonged check in when it appeared my friends booking was not to be found,all was well in the end. Wonderful breakfast without the usual free for all of a large hotel. Dinner in the restaurant also excellent. A great plus is the car park...parking can be quite difficult in Edinburgh but once the car was safely parked we were free to explore on foot. I would be happy to stay there again.
9/8/2008
"-"
hotel was in a great location. The only problem with our room was the fact we had to keep the curtains closed day and night due to being overlooked by another building. In fact I found someone washing dishes and staring right in. Don`t ask for room 277.
23/7/2008
"Room smelt musty. "
14/7/2008
"On behalf of my family and friends thanks for making it a memorable 3 days"
10/7/2008
"Excellent hotel, centrally located, look forward to returning soon! "
Perfectly located on the Royal mile, within each reach of all of the main attractions. Rooms and hotel to excellent standard, breakfast was very good, only downside was health club facilities - seperate saunas in changing rooms and jacuzzi not working. Would definitely recommend and will look to stay again later in the year.
4/7/2008
"-"
This is the second time we have stayed at the Radisson in Edinburgh. The hotel is perfectly situated for getting out and about and the staff are extremely helpful, nothing is too much trouble!
1/7/2008
"-"
The room was clean but short on toiletries had to request refills. The bed was rather hard but for a short stay it was OK. We won`t be going back.
27/6/2008
"-"
Overall reasonable. However the very first morning there was no hot water - rather annoying as we were meeting friends to go sightseeing for the day and had to wait for the water to heat up - I did ask the Manager if it had happened before and he said yes maybe their boiler system needs an overhaul as most people do expect to shower in the morning with reasonably warm water! The other problem was we could hear some noise late at night outside the hotel in the early hours from late night revellers. Inside the Hotel it was fairly quiet and breakfast was good.
28/5/2008
"hotel was modern and very clean .Beds were large and comfortable. staff helpful and curtious."
26/5/2008
"Very pleasant, all staff helpful, very convenient for Waverley Station - trifle expensive."
21/5/2008
"very smart and clean hotel"
drinks in the bar could be a bit nearer local prices but over all very good
5/5/2008
"Great hotel with an excellent location for sightseeing."
All areas very clean and staff extremely friendly and helpful
5/5/2008
"Beautiful hotel, fantastic location, excellent, friendly staff too!"
Very very impressed with the hotel, very clean, beautifully decorated, prime location, excellent breakfast and service, and very very helpful and friendly staff. Excellent.
4/5/2008
"Fabulous rooms."
On arrival the hotel was stunning and surprisingly even better when we got up to the room. We will definitely stay at the Radisson again. The staff were polite and helpful and the cocktails were very good!!!
28/4/2008
"-"
The hotel is in a superb location on the Royal Mile within close reach of the main attractions and shops. The staff were helpful and rooms furnished to a high standard. Breakfast was excellent.
22/4/2008
"Perfect Location"
Superb location in middle of Royal Mile. Hotel staff very friendly and helpful. Some upgrading going on during our stay but did not interfere with enjoyment. When I booked I had thought breakfast was expensive but it was excellent and I would recommend. Leisure facilities dated but serviceable.
21/4/2008
"-"
a very stylish and well kept hotel with friendly staff. the only part of the hotel i feel could improve is the health suit, especially the changing rooms.
21/4/2008
"Fantastic!"
Only stayed at the Radisson for 1 night but it was great. Staff were very friendly and the hotel was in a fantastic location. Would definately recommend it!
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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