make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
10/6/2009
"nice clean modern hotel on the royal mile would visit again"
30/5/2009
"-"
Great loc
26/5/2009
"Good weekend totally spoilt by inconsiderate drunken guests in the room next door to us"
18/5/2009
"Staff were extremely courteous and efficient."
Staff were extremely courteous and efficient. The location was very good as was the breakfast. However we felt that the bedroom lacked character and was somewhat short of storage space.
12/5/2009
"Best hotel in Edinburgh!"
5/5/2009
"It took five hours for the hotel to make a double bed into two singles and I had to tell staff on "
nemerouse ocations that ,I had changed the booking to two people.
29/4/2009
"Loved The Hotel "
This was an amazing hotel. Staff very friendly and polite. Food fantastic and could not believe the size of the family room. Well worth another visit.
23/4/2009
"Centrally located"
The online directions from Waverley Station were totally wrong! I pointed it out, so hopefully it will be corrected.
23/4/2009
"-"
Evening food provision somewhat disappointing.The most comfortable hotel bed I have ever slept in!Overall good value for money in a city centre area.
13/4/2009
"BATHROOMS ARE A BIT SCRUFFY AND COULD DO WITH NEW TOILET SEAT AND BATH PLUG.LIVE SOCKET NR HEADOFBED"
31/3/2009
"-"
Excellent location, friendly staff, clean decent sized rooms - only downfall was the cleaning staff knocking on doors at 8.30 on a Saturday morning!
18/3/2009
"Would stay just for the excellent breakfast!"
Excellent location , clean and welcoming. Staff at reception need to be accurate with info. Misadvised re use of Mastercard card on arrival at check in- told couldn`t use it anywhere else over weekend showing block on card by MAstercard. I went to room and followed up and this was not the case. Very upsetting and totally inaccurate info. Otherwise all staff etc. excellent.
9/3/2009
"Edinburgh Radisson"
I thought for a 4.5 star hotel the rooms where a bit basic. Seemed to be no point having a shower door as the floor was soaked every time after showering staff were very friendly and helpfull tho
23/2/2009
"fantastic breakfast and service"
central location with excellent facilities we will definitely stay here again
22/2/2009
"Highly Recommended"
Really enjoyed staying here, ideal location (Royal Mile), friendly helpful staff, good sized rooms with large (6 foot) bed and modern facilities. On site parking a real plus and reasonable at £8.50/night.
15/2/2009
"carpets"
Could do with cleaning/renewal in some of the bedrooms
2/2/2009
"-"
Great weekend trip away!
26/1/2009
"We had a wonderful time and hotel and location were excellent."
Only negative for the hotel in our eyes was the size of the pool. Too small for such a lovely hotel. But would definately stay there again. Thank you.
25/1/2009
"not the best"
I found the room to have coffee stains on the carpet and also the mini bar was filthy. And I also found some of the staff very rude.
21/1/2009
"Very pleasant, staff very helpful, accomodation nice."
The only complaint we woudl have had - and this is one we have in all hotels - is as follows Why oh why on earth do all hotels use such little jugs in the dining room - it is MOST frustrating to find that they hold so little and are almost always only quarter full?
8/1/2009
"Lovely hotel with very helpful staff. Added bonus of on site parking. Breakfast was delicious."
Really nice hotel, and in a brilliant location. Only negative was the size of the swimming pool, which was much smaller than it looked on the photographs. Would definitely stay here again!
5/1/2009
"My Wife and adult daughter enjoyed the hotel very much."
Check in and check out was friendly and efficient . Breakfast was excellent and a very high standard of quality and choice. Unfortunatly the pool was closed due to a technical problem which prevented us using it as we had planned before breakfast on the Sunday morning. That apart a great experience and we will most definately be back.
20/12/2008
"-"
Breakfast disappointing
14/12/2008
"hotel modern inside room very spacious clean staff very helpful and polite.breakfast first class "
8/12/2008
"Well appointed hotel."
A good value for money weekend break. A big plus factor was the fact that the hotel has its own car park at reasonable rates.
8/12/2008
"Fantastic hotel in ideal location"
26/11/2008
"Lovely, clean hotel. Breakfast nice. Central location."
Friendlier staff on pool would be nice. Very grumpy gentleman on Sunday morning. Staff very helpful, otherwise.
25/11/2008
"we were not able to stay with you as the room we were allocated was flooded and you were fully booke"
Fiona Torrance dealt with us and was able to get us a room at another hotel. Fiona was charming and helpful and organised everything for us. thanks to her
24/11/2008
"staff very friendly and helpful. Breakfast good choice but food a bit cold."
excellent location, hotel very clean and staff very helpful. would stay there again.
17/11/2008
"-"
Rubbish hairdryer in the room!! - apart from that had a great stay; booked for my Mum`s 60th Birthday and phoned ahead to advise coming for special occasion; cake and card in room on arrival which was lovely. Ate in the Itchycoo Kitchen which was delicious and breakfast the following morning was great too with very efficient staff. Would stay again.
17/11/2008
"Really enjoyable stay"
Clean room, friendly staff, and a warm welcome
2/11/2008
"-"
Our overnight stay in this hotel proved to be a very suitable choice, placed centrally in the city and well catered for by taxis which parked outside the main entrance. The staff were helpful and attentive in what appeared to be a very busy hotel. The rooms were perfectly adequate and it was a pleasure to have a bathroom with fresh grouting in the bath and shower area - a big plus where women are concerned. Staff in the leisure suite also provided us with some entertaining conversation which cheered us up after a late night! This establishment is definitely worth another visit.
28/10/2008
"Very good hotel"
16/10/2008
"The staff were polite and the room very clean. Breakfast was excellant,"
We were initially booked into a room that had not been cleaned. I did not mind this as we were early & we decided to leave our bags and get something to eat. When we returned, the receptionist was unable to find our bags at first. Again, I did not mind but would suggest that a better service would have been to put our bags in our room once it had been cleaned. I would recommend this hotel and would stay there again. Thank you
29/9/2008
"-"
Staff very pleasant and helpful, surroundings well apppointed and clean. The only questionable point was the quality of the bedding - mattress a bit hard, pillows a bit thin and sheet with a hole in?? Otherwise great location and very pleasant stay.
28/9/2008
"Great location, smart hotel, good service"
Enjoyed our stay in very well located, exceptionally clean, smart hotel. Food in Itchycoo bistro good. Parking on site excellent. One small criticsm - breakfast tables we were seated at so close together you were practically sitting on neighbouring guests lap!
28/9/2008
"top quality"
great hotel just a pity you have to pay to park your car when you have already paid to stay there
25/9/2008
"Location was excellent and access to car park and local attractions could not have been better"
In general the room was clean and tidy, however it was apparent that the valance on the bed had not been changed for some time which was a little disapointing. Only one single arm chair was in the room even though the room was booked for two people.
6/9/2008
"-"
Very pleasant and helpful staff. Excellent breakfast. Clean and comfortable. Most welcoming.
4/9/2008
"-"
Ideally located for our needs, slightly over priced for the service we received although this was of a reasonable standard. The room was well appointed and very comfortable, the scottish breakfast was most enjoyable after a late night in the city. Will definately return.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.