To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
6/4/2008
"everything you need thought of"
Excellent rooms and services and breakfast couldn`t be faulted
31/3/2008
"Brilliant room "
18/3/2008
"Impersonal and not great service"
Not great value for money, expensive food and drink and no where near as good as when it was the conrad
16/3/2008
"Excellent Service"
Very enjoyable stay, staff very attentive, would love to return in the summer as I can imagine the marina would like lovely, watching the boats as you have breakfast.
14/3/2008
"Excellent location "
Excellent location with very large and comfortable rooms.
28/2/2008
"WE would go again"
A first class London hotel. We have stayed in many and this is definitely one of the best. The suites are lovely,the view great the location quiet and the staff really helpful.
24/2/2008
"lovely setting, great rooms and great food"
21/2/2008
"the staff are much nicer and more helpful than when it was the Conrad!!"
Very much enjoyed my night`sstay although I do think the bar should remain open , serving drinks for longer hours, until at least 1am. Rooms are gorgeous and very comfortable, although I think the Pillows are too stiff!! and there should be more Vegetarian options on the Aquasia bar menu, as all the sanwiches and snacks contained either meat, poultry or fish, ( it would be a good option to at least serve cheese sandwiches too!!) Other than that the hotel is fantastic, apart from the awful dark curtains on the way into the Bar...makes the room look very dingy, and more like a theatre.But all in all a very pleasant stay, and I look forward to the next time I get to stay at the Wyndham Grand.
11/2/2008
"Very good hotel with excellent room service."
New properties built blocks views unless on top floors, apart from that excellent hotel and staff.
9/2/2008
"Very comfortable and very welcoming, just a bit far for transport to make it a regular."
2/1/2008
"-"
It is a top class holel, lovely place to spend a special occasion at
12/12/2007
"Customer service very good, in line with what I would expect from a hotel of this quality. "
7/12/2007
"Very well upholstered and clean suite, convenient for Central London, ample on site parking."
This was my first visit to the Wyndham Grand and on learning this (by asking me) the receptionist kindly gave me a guided tour. A very good first impression was made.
7/12/2007
"5* in every aspect. Best nights sleep I ever had in London."
6/12/2007
"a great stay"
proberly one of the best hotels i have stayed at in this country, service second to none, will stay again next time in london, thanks
5/12/2007
"two minor problems.one of the dressing gowns had some blood on it[not good enough].toast was cold"
nice suite comfortable and spacious
5/12/2007
"After a long journey we went for a bath and a shower when the phone started ringing and ringing."
27/11/2007
"Very good service. All rooms with suites and very comfortable. Good location."
Most enjoyable stay. Very good service. Suite comfortable and reasonably spacious. Insuite dining was a bonus (set up table in sitting room) particularly as we were staying there with a six month old baby and allowed us to put her to bed. Pool nice and clean. Gym cramped and, as with lots of hotel gyms, machines not all that well maintained. Location good for Chelsea and Knightsbridge. Hotel got in a muddle with our Hotel Direct deal (B&B) and were charged for breakfast on first night`s stay but sorted out on check out without a problem. Overall would recommend.
13/8/2007
"Fantastic Hotel"
Exceptional service, very well equipped rooms, in a great location.
22/4/2007
"away from it all hotel in the heart of london!"
Love love this hotel, the most practical and thought out hotel rooms we have ever stayed in, breakfast good, and lovely sitting out by the harbour on a sunny sunday morning!
5/4/2007
"Definitely stay there again the suite concept was first class"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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