Chelsea Harbour Hotel and Spa reviews

Guest rating:

11/12/2008

"Beautiful room, excellent breakfast and great staff"

I would book to stay here again any time I was in London. I was disappointed I wasn`t given a room with river view, but next time I`ll specify that`s what I expected.

Guest rating:

17/11/2008

"Stunning suite"

Guest rating:

1/10/2008

"non central but everything else is good value."

space good, luxuriously fitted and kitted,friendly staff, efficient;9/10

Guest rating:

1/9/2008

"for a London hotl of this quality it was fabulous value for money"

Guest rating:

27/8/2008

"-"

A beautiful hotel, well laid out, clean and quiet. My only niggle was that although Lebanese food is available 24hrs via room service, English is not. Staff were all very courteous and we shall defininately stay again.

Guest rating:

23/8/2008

"Very enjoyable stay with our four children."

We enjoyed a two night stay with our four children aged between 1 and 11. We had two adjoining rooms which worked well. Staff were welcoming, friendly and helpful. Inclusive continental breakfast worthwhile as would work out pretty expensive without. Insuite dining was also good,and offers flexibility and more than the usual room service The pool was nice, clean and seemed quiet. This is our second stay here, the first without children, and I would definitely recommend.

Guest rating:

18/8/2008

"Great location, something a bit different, but fixtures and fittings now getting a bit tired. "

Great location and the staff were very friendly and helpful. Service was excellent all round. The fixtures and fittings in the building are looking a bit old fashioned now and in some places in definite need of replacement (rusty shower brackets, broken handrail in the sauna). The full English breakfast was very average for the price. You can get much better for the money. The coffe was cheap and nasty conference coffee, I travel a lot on business and you really notice when the coffee is decent. For the cost of the hotel and 5 stars I expect the details to be immaculate. Minor stuff though, overall very happy with the stay. We were celebrating a 10th anniversary and my wife loved the suite and the view of the harbour. It definitely still has a wow factor but is dating fast. I would stay there again, esspecially if it has a refurb.

Guest rating:

18/8/2008

"Beautiful, well placed hotel."

We booked the Wyndham based on feedback on tripadvisor after our usual stopping point, The Savoy was closed for refurb, The Dorchester wanted silly money and i have had a bad `Ritz` experience and i have to say i wasn`t dissapointed.The rooms are lovely, the facilities are more than adequate and the Breakfast was nice and varied.Would definately stay again.

Guest rating:

11/8/2008

"The standard of service is not that of a 5-star hotel"

The room was not ready for the 3pm check-in and was only available at 4pm. There was no alternative offered and no apology made.

Guest rating:

4/8/2008

"Very comfortable, excellent location and first class service throughout our stay."

Guest rating:

2/8/2008

"Overall very good some very minor glitches in the room. All staff that we met were excellent"

Guest rating:

1/8/2008

"excellent hotel, good service, spacious well equiped rooms, helpful staff."

Guest rating:

29/7/2008

"very good rooms , friendly staff, food very good."

Guest rating:

21/7/2008

"Superb hotel, let down by silly trivia"

We stayed 2 nights at this fabulous hotel, we wish we had time to stay longer. The rooms are truly excellent. Ours was immaculately presented, with all of the decor and furnishings of the highest quality. We found the staff to be very pleasant and helpful. Unfortunately, they let themselves down slightly by failing to look after trivial things, like the provision of milk, sugar and a kettle in the room to go with the tea that was provided. I had requested some flowers and champagne to be placed in the room for our arrival, but somehow that was omitted. They redeemed themselves later though with the provision of a complimentary bottle. The hotel is a little out of the mainstream areas, but for us that was a bonus as it provided a respite from London`s hustle and bustle. Overall though this has been our best ever London hotel and we would definately use it again.

Guest rating:

15/7/2008

"We were upgraded into the room that we had 5 years ago when we go engaged - fantastic."

There were some stains on the cushions on the bed but apart from that the room was clean and comfortable.

Guest rating:

13/7/2008

"Very Comfortable, nice rooms"

Lovey hotel, a wee bit out of the way, but was very comfortable, good breakfast, bathroom was avaragely clean, meldewy smell from shower and taps leaked, but lovely fluffy towles and plentyfull hot water. Room staff took away used glasses from the mini bar and did not replace or replenish the mini bar. Beds very comfy, room clean and well stocked with magazines. Very friendly polite staff, nothing too much trouble. Overall very good stay. Would use this hotel again.

Guest rating:

11/7/2008

"Excellent surroundings, good service and good food"

A step above the other hotels in the same price bracket, the Wyndham provides you with an oasis of calm and quality in the heart of London. The rooms were luxurious with everything catered for. The only slight moan is that the service in the restaurant for breakfast differed greatly day to day. Overall I would highly recommend this hotel. Having stayed at a number of other hotels in the same area, the Wyndham is in a different class.

Guest rating:

10/7/2008

"thoroughly delighted with our stay in this splendid hotel "

our visit to London for the Royal Garden Party 8th July was a special ocassion for us and the hotel helped to make this a very memorable time. rooms were excellent , comfortable, well appointed good for relaxing. Staff most helpful and kind restaurant staff particularly made us feel welcome. thanks for a very pleasant stay

Guest rating:

7/7/2008

"Great looking hotel with nice views"

The Hotel looks great and has nice views. Lots of hidden extra costs involved in staying there with the parking, food etc. We also found the swimming disappointing not exactly Grand. Rooms were fantastic!

Guest rating:

7/7/2008

"Sat down in evening bar staff slow chatting with each other after i had asked to be served"

Overall very good, let down by limited Wine List at bar no Sauvignon by the glass.

Guest rating:

4/7/2008

"excellent value"

Guest rating:

4/7/2008

"rooms are excellent, not so sure about the service."

Breakfast was a bit disorganised. We asked three times for our tea and for extra hot water, and four times for more butter. Apologies when butter finally came, saying they had run out!!! Not a very good impression for customers to this otherwise lovely hotel.

Guest rating:

3/7/2008

"FANTASTIC HOTEL - HIGHLY RECOMMENDED! "

Took my parents here for their 60th wedding anniversary and, as our rooms weren`t ready when we arrived at 4pm (due to previous occupants checking out late) we were given free upgrades to the Penthouse Suites - we`ve stayed in a lot of hotels and we`re very fussy, but these suites were totally amazing - every room in the suite was super spacious, luxuriously decorated, huge jacuzzi & sauna in the bathroom, even a treadmill! Fantastic views from our lounge and vast balcony ofver Chelsea harbour, the Thames and the London Eye, there was nothing amiss. food in the Aquasia restaurant was superb and we were thrilled to find John MacEnroe, Martina Navratilova and John Lloyd dining near us for breakfast! Absolutely fabulous hotel and will definitely return there a.s.a.p.

Guest rating:

3/7/2008

"Would stay again."

One of the best hotels I have stayed at. Reception and doorman could not be anymore helpful. Highly recommended.

Guest rating:

3/7/2008

"Slightly isolated from London activities"

Tube station 1/2 an hour away so taxis necessesary to get anywhere-good restaurents on kings road 10min walking

Guest rating:

3/7/2008

"Probably the best value 5 star hotel in London"

The Wyndham has become my home away from home when over in London - it`s discrete, stylish, filled with pleasant staff and wonderful, large suites with gorgeous marina views...a class act.

Guest rating:

2/6/2008

"Almost perfect!"

Wonderful hotel: beautiful location, luxurious rooms & inconsistent service! While some staff are really helpful, others are rude/incompetent! A shame. 1. despite complimentary tea there was no kettle; we asked for one but it never arrived. Phoned again later after dinner & this time it did appear. 2. We didn`t have swimwear & the pool looked lovely! In-room info said sportswear could be lent to guests, but when we asked the Health Suite the rude ?no? was almost a grunt! 3. Kept trying to charge extra for breakfast, which was included in our room rate. 4. Most worryingly: reception phoned at 2am to say we had a visitor: a complete stranger, obviously they couldn`t have given our name! Received 2 more calls from this "visitor" during the night. A nice receptionist the next day promised to investigate and said he`d phone with an update (no news yet). Good things: fab bar & harbour-view terrace, beautiful rooms/beds (turned down while we were at dinner ? nice touch) & the balcony.

Guest rating:

2/6/2008

"Excellent place to base yourself for a family weekend in London"

Excellent service, good food. The suites are spacious and everyone was very helpful. Restaurant is a little quiet in the evening.

Guest rating:

25/5/2008

"Beautiful suite of rooms, pleasant staff and excellent service. Lack of parking a negative."

This hotel, overlooking Chelsea Harbour, is wonderfully airy and spacious - the rooms are beautiful and well-planned with everything one needs (except wine glasses and hand soap). Breakfast is fantastic. The staff were helpful and pleasant, with the exception of one young lady on reception. However, having to pay an extra £35 for parking was a surprise .

Guest rating:

22/5/2008

"We would say excellent but had difficulty frnding a seat for afternoon refreshment on arrival"

Room excellent; staff welcoming, needs more seating in public areas

Guest rating:

22/5/2008

"a hidden gem"

I can`t believe in 30 years of living in london that I didn`t know about this fantastic hotel-the rooms are the best i have ever stayed in - will definitely be back

Guest rating:

21/5/2008

"very comfortable and nice room, friendly staff, all went to make our trip a pleasant one"

Guest rating:

14/5/2008

"Have never stayed in better Hotel! Have travelled far."

Service was second to none and stand by what i said in headline.

Guest rating:

8/5/2008

"Exceptionally comfortable with very obliging staff"

Very impressed with the quality of our particular suite which seems to have anticipated all our possible needs and met them with comfort, practicality and style.

Guest rating:

5/5/2008

"wonderful hotel, spotless, beds superb, great views, food excellent if a little pricey, good views."

would use again, was for a surprise birthday for my 28 yr old wife, who fell in love with it. the only downside was a wedding party there who did not show any respect for anyone else, and kept us awake untill 3am.!! a money off token for another visit would have been nice. a lot of staff did not speak or understand english, which sometimes made it difficult to make yourself understood,but not too much of a problem. It was a very long walk from the nearest station,(no high heels ladies), As a young couple we thought it was the ultimate in luxury, and have promised to take my two young daughters as a treat. many thanks for a lovely time.

Guest rating:

27/4/2008

"5 star hotel with less than 5 star service"

Staffing poor. No-one offered to carry luggage to the room. Bags left with concierge were left in the lobby unattended.

Guest rating:

22/4/2008

"WELL PLEASED"

JUST SPENT FOUR NIGHTS AT THE WYNDHAM GRAND AND AM HIGHLY DELIGHTED WITH ALL ASPECTS OF OUR STAY THERE.FOOD WAS EXCELLENT AND THE STAFF AT ALL LEVELS WERE VERY COURTEOUS,FRIENDLY AND HELPFUL..ALTHOUGH THE HOTEL IS NOT SITUATED IN MAINSTREAM LONDON MY WIFE AND I THINK THIS IS ALSO A LARGE PLUS. WE ARE WELL PLEASED AND SHALL RETURN AGAIN NEXT MONTH TO ENJOY THE WYNDHAM AGAIN

Guest rating:

16/4/2008

"VERY WELCOMING"

Guest rating:

14/4/2008

"Excellent Hotel Stay"

My wife and I found the Wyndham hotel London one of the best hotels that we had stayed for a while. The staff, food and rooms were excellent. We would stay there again when we visit London.

Guest rating:

14/4/2008

"Excellent Hotel "

An excellent hotel, although a long walk from the tube. Suite style rooms are very big and excellent. I could have stayed a week. Dining room is very pleasant overlooking part of Chelsea harbour.