Mandeville reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

91%  based on 582 reviews

<<   More reviews >>

Guest rating:

22/2/2010

"Very pleasant boutique hotel, fourth stay."

Usual high standards, staff courteous, good location for shopping in Oxford Street/New Bond Street. Funky bar and restaraunt which adds to the overall ambience of the Hotel.

Guest rating:

21/2/2010

"This is such a lovely hotel best stay in london ever."

we had a great stay we got upgraded to a 1 bed appartment which was great it was my birthday .the staff was very friendly ,we had a few drinks in the bar nice and modern,we had roomservice for breakfast it came on time and it was worth the money.i would recemend this hotel to all my friends.thankyou for such a nice weekend.

Guest rating:

15/2/2010

"-"

as usual i had a very pleasant stay. the staff is helpful and kind and always ready to please i look forward to my next visit at the Mandeville. thankyou

Guest rating:

10/2/2010

"Comfortable - good value"

Weird furnishing in bar and restaurant (Blake`s Seven?) didn`t spoil overall experience. Clean, well-decorated room. No tea/coffee facility, other than chargeable room-service.

Guest rating:

7/2/2010

"Small rooms, very clean and nicely furnished. Staff excellent. Continental breakfast excellent. "

Guest rating:

7/2/2010

"really comfortable bed! good breakfast. good shower. tv bit small."

Guest rating:

7/2/2010

"Nice, friendly hotel with modern styling. Handy for shopping in Oxford Street area, theatres etc"

Room/bathroom all very clean, comfortable and well presented. Bit on the small side, even for London, but OK for a night or two out on the town. Bar & restaurant very busy at times. Sunday breakfast was a bit chaotic. Beware of the 12.5% service charges added to everything when you come to pay the bill!

Guest rating:

6/2/2010

"Very friendly and helpful."

Guest rating:

5/2/2010

"Good Experience"

Small Room, but good value for money. Friendly Staff and great location. Would certainly visit again.

Guest rating:

4/2/2010

"clean, tidy and good service."

Guest rating:

1/2/2010

"Very good but watch out for the 12.5% service charge on all drinks/food in the bar and restaurant."

Guest rating:

1/2/2010

"A very good experience"

Initially it looked as if I would have to wait for a room which I was happy to do - however an upgrade to a suite was offered immediately. The room was amazing. The staff very helpful and efficient. Cooked breakfast was slow and many people were left waiting however it was very busy and understandable. All in all a very good experience, but get to breakfast early on Sundays!

Guest rating:

30/1/2010

"excellent decor in public spaces and bedrooms Bedrooms a little small"

Guest rating:

30/1/2010

"A Hotel commited to giving a good service"

we only had one night at the hotel but were very impressed with the service and very friendly and welcoming manner of all members of staff. Decor and rooms were excellent and we will certainly opt to stay in the hotel on our next visit to London.

Guest rating:

28/1/2010

"-"

Staff very personable. Hotel central. Less than 5 min walk to Oxford Street. Theatres a short taxi ride.

Guest rating:

25/1/2010

"All the staff were friendly and helpful"

Guest rating:

24/1/2010

"concierges and staff in breakfast room... excellent"

Housekeeping needs attention so as not to limit guests with 1 shampoo and 1 bath gel for a four day stay and no hair conditioner at all.

Guest rating:

18/1/2010

"Lovely welcoming hotel"

Very nice decor, modern with some traditional features (pink suit of armour in bar!) Took the offer of upgrade to larger room for £30 which was worth it. Lovely lighting in bar and very efficient staff. Friendly and helpful reception, porters and doorman.

Guest rating:

14/1/2010

"great location, friendly staff, lovely bar with great cocktails"

we have stayed at this hotel on a number of occassions and again it did not disappoint. the location is brilliant for both shopping and nightlife. if there has to be one criticism it would be that the bedrooms are on the small side.

Guest rating:

12/1/2010

"Very Nice Stay"

Guest rating:

4/1/2010

"Enjoyed our stay greatly,staff very helpful particularly concierge,will stay again good location."

can appreciate busy period at christmas time,however breakfast service was very slow,rooms were very clean and tidy,bed was very comfortable.

Guest rating:

13/12/2009

"A very conveniently situated hotel which gives a warm welcome"

This is ideally situated for shopping (Oxford Street is only a few minutes` walk) and Theatreland is not far away. It is spotlessly clean and we found the staff universally polite and helpful. It is not cheap but compares well with other good quality hotels in central London.

Guest rating:

11/12/2009

"We would like to return soon for an overnight stay &theatre visit(War Horse)"

Very satisfied with all aspects of our brief stay

Guest rating:

27/11/2009

"Helpful,friendly staff."

Excellent location,rooms fine but a bit on the small side. Breakfast,great and bar was very lively but pricey. Staff were very proffessional and well worth mentioning. Would stay again.

Guest rating:

13/11/2009

"Excellent hotel"

Could you please supply me with a receipt of my booking my accommodation at the hotel through Hotel Direct. Thank you, Peter Holt

Guest rating:

11/11/2009

"Smart, central location, very comfortable"

The Mandeville is a smart, contemporary hotel situated very centrally off Oxford Street with a wealth of shops and interesting restaurants around. The room was immaculate and the bed extremely comfortable. The staff were helpful and the decor impressive. We would certainly return.

Guest rating:

6/11/2009

"Very polite and curtious staff"

Had a lovely stay and tey very kindly upgraded us for our anniversary, making it a pleasurable stay, definately go back again.

Guest rating:

26/10/2009

"-"

A lovely hotel with more than helpful and friendly staff although the bar was a bit pricy.I would definitely go again as it was in a great location just off Oxford St.

Guest rating:

20/10/2009

"-"

Friendly,welcoming staff made for a very enjoyable stay.Extremely well decorated and comfortable rooms,and a very chic reception and bar area.Will be using this hotel again.

Guest rating:

7/8/2009

"Fantastic Hotel / room this time very nice / restuarant very good"

Guest rating:

7/8/2009

"Fantastic thank you"

Thought the concierge were extremely helpful and attentive. Very pleased will be sure to stay again. Thanks xxx

Guest rating:

6/8/2009

"fantasic hotel. super staff. "

could have done with tea making in the room. Air con slightly noisy. But can forgive these two things as everything else was lovely.

Guest rating:

22/6/2009

"Triple glazing a good idea."

Guest rating:

15/6/2009

"Great location for Oxford Street shops and for eating out"

I always have had a pleasant stay at this hotel---nearly everything you could wish for is close to hand---thats why I keep going back

Guest rating:

14/6/2009

"-"

Hotel excellent. Fantastic situation. Only downside no tea making facilities in room for early morning hot drink.

Guest rating:

9/6/2009

"Clean and efficient in a great location"

I will use this hotel again on my next london trip.

Guest rating:

22/5/2009

"-"

The people where very friendly the rooms where clean. Location and atmosphere excellent the only minor comment I can think off is that I couldn`t find any coffee, the or bathrobe in the rooms other than that excellent experience.

Guest rating:

21/5/2009

"-"

I liked the service and comfort of the hotel. Just to mention the fact Mandeville to be included and charged to my account the reservation of another client

Guest rating:

7/5/2009

"Tv didnt work properly and air conditioning was sporadically noisy even though it wasn`t switched on"

Guest rating:

5/5/2009

"A well run hotel,with courteous staff,comfortable rooms and good food.Would readily stay again."

by Secure Internet

Or tel Reservations on: 0800 633 8000 (+44 1872 261 100)

Mon-Fri: 9am-5.30pm

Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.