make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
17/8/2009
"Excellent hotel"
Very comfortable hotel. No problems with checking in or out. Meals to a good standard plenty of choice at breakfast. Staff are attentive without being intrusive. Would recommend this hotel.
16/8/2009
"-"
Staff very attentive and room very clean.....only a bit expensive due to the Edinburgh Festival!
16/8/2009
"Clean but bathroom grouting needed attention--Comfortable & quiet"
Hotel staff were efficient & courteous , the breafast was excelent the room very comfortable & very well appointed -- Rating would have been Excellent if new liquid soaps had been left in room for day 2 & if ANY tea any coffee sachets had been left[ none were left] -- clearly cleaner rushed & forgot both -- Any way a thoroghly good stay -- We are all human , including room cleaning staff !
15/8/2009
"Fantastic location for Edinburgh Fringe, everythings is just on your doorstep."
Great comfortable hotel that is in a very nice location and within an easy walk up Arthur`s Seat. Hopefully will be back next year at the Fringe!
13/8/2009
"Lovely Hotel, great location"
The Hotel was ideally placed to explore the Old town . Our room was really nice with plenty of space. The Breakfast was also excellent.
6/8/2009
"Very comfortable, excellent staff, would definitely stay again."
Great central location for either the New Town or the Old town. 4 star comfort at 3 star prices. I would recommend this hotel to anyone.
23/6/2009
"Lovely rooms, helpful staff, good food and centrally located for easy access to Central Edinburgh."
16/6/2009
"Everything was more than we expected, except for the lack of vegetables with our evening meal "
15/6/2009
"Generally ok, but expected much much more."
The room itself, once it was eventually ready, was very nice, however........ I ran a bath and the water was yellow, the internet in-room refused to work and there was quite a bit of night-time noise on the square it overlooked. The most annoying problem though was that the special meal I had asked for (booked in the night before the Edinburgh Marathon and agreed up front that I could have a basic meal cooked that wasn`t on the menu) could have finished my race before I started - instead of a basic tomato sauce with chicken and rice, they simply gave me a tiny pot of the chilli sauce they were using elsewhere on the menu (didn`t realise until I had already mixed it into the chicken and rice). It was particularly lazy and annoying as I had offered to provide the sauce myself if required.
2/6/2009
"A good location for centre of Edinburgh."
Rooms good for sleeping in but not relaxining in, basic restaurant but many good ones withing walking distance, car park and friendly staff. Would use again.
1/6/2009
"Good location, friendly, efficient check-in, very clean, good breakfast choice."
Never stayed here before but what a pleasant surprise, really friendly hotel, very clean and modern rooms. Breakfast choice was excellent. Another plus it is only 10 mins walk from Waverley Station
28/5/2009
"good location, lovely room and close to all attractionns"
25/5/2009
"-"
Comfortable room Very cheery and helpful staff Good service all round.
18/5/2009
"Smart decor, friendly service, central location"
17/5/2009
"This hotel will take some beating!"
Staff: Friendly, professional, engaging, polite, warm, hospitable Room: Well appointed, clean, comfortable, spacious, quiet Experience: Fab, fab, fab... Will book again next time in Edinburgh!
17/5/2009
"Great place for a quiet stay. Excellent breakfast. Staff very helpful. "
17/5/2009
"Excellent"
Really enjoyed my stay at this hotel. Great location, modern and best of all, friendly and attentive staff.
7/5/2009
"Excellant value for money hotel"
A clean comfortable hotel. Staff are very friendly and helpful. The hotel is in a central location near to all the sites of the city. Breakfast was very good, especially the full cooked english breakfast. I would certainly recommend it and I would be happy to stay there again.
6/5/2009
"Brilliant!!"
We really enjoyed our weekend here the rooms are lovely with air conditioning, breakfast is good value for money.
28/4/2009
"Excellent service, decor, and cleanliness"
Really enjoyed our stay here and would definitely recommend. Slightly further from the main centre of the city, but easy bus connections.
26/4/2009
"Two comments"
18/4/2009
"-"
The hotel location was very good, next to Surgeon Hall where lots of busses stop, so there is easy access to city centre is not far at all.The room was clean, service was good, internet good, breakfast good, hotel stuff was helpful. I would definitely reccomend this hotel to other peple.
12/4/2009
"-"
although it had some small problems(shower head unscrewed, showerd glass door not closing fully), it was the best hotel I`ve been so far.
10/4/2009
"Excellent value, very clean room, friendly staff"
9/4/2009
"-"
excellent hotel,clean modern good value for money.Good location,close to city centre,convenient for festival theatre.Very good breakfast.
7/4/2009
"Very convenient location, and staff very friendly and helpful"
We stayed for three nights, and would recommend it. Within easy walking distance of the city centre and places to eat. The take-way breakfast because we had an early flight home was much appreciated, and the room was excellent.
6/4/2009
"-"
We were upgraded to a Superior Room at no extra charge and it was clean, spacious and very comfortable. Staff were very friendly and helpful. Breakfast was excellent. Only down side was no parking available at the hotel but the NCP car park (for which a 20% discount is given) was only a 5 minute walk away. Would certainly stay there again.
31/3/2009
"They`d lost my booking!"
29/3/2009
"-"
Good quiet, central location. Good breakfast, spotless room. Our only reservation was the demand at check in, to swipe a credit/debit card (plus pin); on the assumption that we could not be trusted to pay for any extras incurred (films,room service etc). I personally object to being put in the position of being compelled to trust them with unlimited access to my bank account, after being insulted by implication. Would a person with no bank account be allowed to stay? I suspect not.
26/3/2009
"nice to see handrails and liftup seat in lift."
10/3/2009
"Excellent small hotel voted Small Hotel of the year for 2009"
I have stayed at Ten Hill Place Hotel on two occasions and each time have found the hotel to be very clean, modern, comfortable and the staff very friendly. I plan to visit Edinburgh again and will definitely be looking to stay at Ten Hill Place.
8/3/2009
"Clean, modern friendly."
6/3/2009
"Good quality"
Good quality hotel, central, on quiet street, very nice room and bathroom, problem with breakfast which was ordered for room and didnt arrive but got bottle of wine as apology which was nice touch. breakfast on second day very nice.
5/3/2009
"-"
Good location, nice new rooms, very clean and good varied breakfast. Perfect for a short stay in central Edinburgh.
5/3/2009
"Clean and well presented hotel, inly 10 minutes walk from Princes Street. "
2/3/2009
"Very comfortable, clean room. Staff very friendly. Great location and wonderful breakfast"
2/3/2009
"we were very pleased with the hotel room , it was modern clean and well situated would recommend"
25/2/2009
"The room decor was one of the best I have seen in this range in UK."
22/2/2009
"Friendly helpful staff, clean spacious room"
Only stayed for one night but enjoyed it although it was quite a walk down to the centre of town and it`s not located in a particularly nice part of town. All the staff we dealt with were really friendly and the room and bathroom were excellent. I ordered room service for breakfast and it was delivered on time. Only issue would probably be the `voice` of the lift - everytime someone used it you heard which floor it arrived at and this continued through the night
19/2/2009
"-"
very modern immaculate hotel On arrival only one of the rooms was ready but they upgraded both rooms for us which was great Would definately stay again also the hotel was in a very quiet street
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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