Thistle Euston reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

87%  based on 874 reviews

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Guest rating:

29/10/2015

"Excellent "

This hotel went above & beyond with help. The room was beautiful & bed was extra comfy. A great base for a lovely night going to the theatre & a great day of site seeing the next day. Helpful with keeping our bag safe for the day before our late train home.

Guest rating:

27/10/2015

"Excellent all round"

Staff were noticeably without exception all polite, welcoming and eager to do anything required to make our stay excellent-would recommend and use again.

Guest rating:

23/10/2015

"excellent location"

Guest rating:

19/10/2015

"Good"

We booked the Executive King bedroom sleeping 3. The room was clean, bathroom modern. There was not a lot of space in the room however considering it was an executive room when the sofa bed was in use you could not walk near to the window. Overall good and in a good spot for Euston train station and access to theatres via tube..

Guest rating:

19/10/2015

"Well situated close to Tube and easy to get to Heathrow. "

Guest rating:

18/10/2015

"Great location will return"

Excellent location minutes from euston station. Rooms really nice and clean. Really comfy beds. Nice fluffy white bath towels. Great breakfast. Really helpful and friendly staff. Would not hesitate in recommending this hotel.

Guest rating:

18/10/2015

"-"

Very warm welcome on arrival & departing with Jodyta.. Upgraded our room as it was my birthday & also knocked the door with a card & chocolates which made my birthday extra special.. Excellent breakfast menu too. Thoroughly enjoyed our stay & hope to return soon.

Guest rating:

17/10/2015

"-"

Well situated for Euston Station, nicely decorated throughout but bed wasn`t that comfortable and a bit noisy. Didn`t eat here but menu seemed good and fairly reasonably priced

Guest rating:

15/10/2015

"Outstanding Stay "

Beacuse we had paid so little for this hotel i was not expecting much at all just a place to nap and change. We were completely wrong it was the opposite. Hotel is on the door step of Euston station, excellent location, value for money was outstanding could not believe the price for London. Rooms decorated lovely and staff could not have been more helpful at check in and answering any questions or queries we had re getting around London and supplies us with maps of tourist info/tube and bus info etc. I would definitely recommend. I will defo be staying here again.

Guest rating:

12/10/2015

"Excellent in every way"

Hotel couldn`t have done more for us particularly Shihab who treated us as his guests and made our weekend even more special

Guest rating:

12/10/2015

"First class staff and facilities"

It was our first stay at a Thistle Hotel. The staff were incredibly helpful, the `check in` was efficient and the room spacious, well equipped, clean and light. I would definitely recommend this hotel to others for its location, friendliness and value for money. Many thanks for a great stay.

Guest rating:

12/10/2015

"Great"

So easy for train/tube travel. Friendly staff,clean rooms. Would use again.

Guest rating:

12/10/2015

"Helpful, polite staff"

Excellent position, good breakfast, clean rooms and accommodating staff - lovely weekend

Guest rating:

12/10/2015

"-"

Service was great and food was good

Guest rating:

10/10/2015

"Excellent hotel"

Great comfort, facilities and hospitality. Highly recommend this hotel

Guest rating:

5/10/2015

"Stay 4/10/15"

Arrived really early due to no traffic on motorway. Staff extremely helpful and pleasant on arrival. Hotel is a lovely clean and very well looked after establishment. Very close to Euston station so extremely convenient to our weekend plans. Very pleased with our booking

Guest rating:

4/10/2015

"Would def stay there again "

Guest rating:

28/9/2015

"Great package in a lovely hotel! So friendly! "

Excellent w/e in lovely hotel. Staff very efficient couldn`t do enough for you! Breakfast was good and the glass of prosecco a nice touch! Would definitely return! Also, close to Euston station 5 minute walk.

Guest rating:

27/9/2015

"Pleasant stay"

Very clean, very modern easy to find. Breakfast wasn`t included and £16 extra each person a bit excessive

Guest rating:

26/9/2015

"Nice hotel,"

Thistle Euston hotel is very nice and clean, the staff were friendly and helpful, the only problem was the room, I wanted a standard double room for me and my wife but when we entered it was more a single, there was hardly any room in it,

Guest rating:

24/9/2015

"-"

Accommodation was very comfortable and convenient for Euston station. Staff were very friendly.

Guest rating:

24/9/2015

"Not the best."

Guest rating:

20/9/2015

"Very good"

Fantastic hotel. Fantastic customer service...staff let us check in early as rooms were ready and also we were able to leave our cases when we checked out to spend a few more hours walking round london. Would recommend. Lovely clean hotel with excellent service. Well done euston thistle. Would stay here again.

Guest rating:

14/9/2015

"-"

It is a very nice hotel in a good location. The staff were friendly, the room was clean and quite spacious foe a single room. Most of all, the bed was comfortable.

Guest rating:

13/9/2015

"-"

could not fault the hotel or the staff really enjoyed my stay and would highly recommend it and would definately stay again

Guest rating:

7/9/2015

"Excellent reception staff"

Comfortable stay and convenient for St Pancras

Guest rating:

7/9/2015

"Weekend break to London Thistle Euston"

I stayed in this hotel in a family room (myself and my two daughters, aged 21 and 24). I cannot fault the hotel in any way, both the hotel facilities and staff where excellent. The staff were very helpful, and courteous and all times, the room was spotless, beds very comfortable, and breakfast was well worth the money, very tasty and lots of variety to choose from. Hotel was situated in a great location, just a few minutes walk from Euston Station which was very convenient for travelling about London. Would most definitely stay in this hotel again if we return to London.

Guest rating:

7/9/2015

"Relaxed"

Staff were very attentive and helpful. Accommodation was great

Guest rating:

31/8/2015

"Good hotel stay great breakfast! "

Guest rating:

14/8/2015

"Will go again"

Really enjoyed our stay, breakfast was good, reception area and the rest of the hotel looks really nice as well. Got upgraded to a deluxe room as was girlfriends birthday, excellent service all round and room was to a high standard. Will be going again

Guest rating:

12/8/2015

"First class service and accommodation. Highly recommended."

My wife uses a wheelchair and the staff were very helpful and we were given a room near the lift (but quiet), furnished to a good standard, with free W-Fi. Throughout our stay we were impressed with the professionalism of the staff and the quality of the restaurant. An easy walk from Euston.

Guest rating:

11/8/2015

"Great weekend Break"

Really liked the Hotel, the staff were excellent with anything we asked about... I would definatley use this hotel again...

Guest rating:

26/7/2015

"-"

My hotel room was fine, but the bathroom was disappointing. It was very small. I took advantage of the breakfast which was nice. After having had cereal I went up to get a cooked breakfast and when I returned my table had been cleared and someone else was sitting in my place. I must say ALL the staff on the Front Desks were very, VERY helpful. Nothing was too much trouble. You should be applauded in employing such wonderful, customer service focused staff. They really were excellent.

Guest rating:

23/7/2015

"Thistle Hotel"

Excellent location, very helpful staff, Nice room, nowhere in shower to put the shower gel etc very small bathrooms

Guest rating:

19/7/2015

"Clean rooms; Helpful staff"

Arrived early for check in - staff very accommodating, complementary coffee while waiting. Rooms clean and very spacious. Top class hotel!

Guest rating:

13/7/2015

"Excellent Service"

EXCELLENT - Staff very friendly & extremely helpful. BEDROOM - Excellent, very clean, spacious with excellent facilities & we were able to check in early. Baggage storage excellent. Ideal location especially to Euston station. Would DEFINITELY recommend and will visit again on our next London trip - THANK YOU.

Guest rating:

12/7/2015

"Lovely hotel"

The hotel was lovely. Good sized room, everything you would need and the beds were pretty comfy. Very close to tube and train station. I would stay there again

Guest rating:

1/7/2015

"Perfect location"

Comfortable room, large enough for 3 people. Excellent location for us as we wanted be close to Euston. Staff were helpful and friendly. Champagne breakfast was a treat, would be nice to get an all in price including breakfast with the theatre deal.

Guest rating:

29/6/2015

"I.would like to thanks everyone at.hoteldirect very experienced staff and good menses and very polit"

Guest rating:

24/6/2015

"a wonderful experience, will definitely go back"

From the moment I arrived at the hotel where I was greeted by Agnes, who made me feel at ease, I was meeting friends, agnes was very attentive and friendly, our overall stay at the hotel was fabulous I cannot falt the staff or service at all, the room was very spacious, with excellent facilities, great shower in the room, breakfast, fab choice, I cannot fault our stay at all, great location for tube and rail, we will definately be back

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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