make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
18/11/2012
"The staff were very polite and helpful . My room though contained no long mirror."
16/11/2012
"The Royal Trafalgar a great hotel "
Very friendly in good central location. Very good size room although bathroom could have been bigger. Great staff throughout the hotel. Would certainly stay again.
6/11/2012
"Good value, comfortable hotel in the West End."
1/11/2012
"Excellent facilities, truly excellent service from very helpful staff, nothing too much trouble. "
30/10/2012
"Hotel location perfect! Room cosy but extremely clean and tidy with all essential amenities at hand."
Only let down... Modern, clean recreational area`s but only worth using if you are wealthy! A pint of Bass and a glass of Pinot cost over £14.00! This probably explains why it is usually empty. Will recommend the hotel and definitely use again but will opt for a drink in the city or buy a bottle of wine from the shops...
21/10/2012
"Great location friendly staff "
We had a king size bed suite but I would have preferred a bath instead of a shower
14/10/2012
"Very friendly and accomadating"
Asked for more milk via room service twice. It arrived within 5 minutes! ;) its the small things that count!
13/10/2012
"-"
This tucked away little treasure amazed us , its close proximity to many main attractions ,yet in a quiet street away from the buzz of everything.we were able to walk around and explore quite easily .
25/9/2012
"So near to perfection, until encountering shockingly poor service"
This is a fairly exceptional hotel (on the outset); smart, stylish, very comfortable, clean and extremely well located on the doorstep of Leicester Square. In fact, it was faultless, until we went to breakfast. The service was appallingly bad. We were left to fend for ourselves; no one saw to us at all. Meanwhile, waiting staff fluttered around a few choice tables. We on the otherhand were neglected. It wasn`t even busy. We were not alone, some other guests shared our sentiment. On our special anniversary weekend it was so upsetting. They really need to address this. You really would expect better.
28/7/2012
"Friendly helpful staff, great location"
26/7/2012
"Fantastic"
Fantastic place, right in the heart, 10/15 mins walk from anywhere you want to be. Hotel was lovely, clean, friendly staff. Room was excellent, was upgraded on arrival. Will definitely come here again.
23/7/2012
"Excellent location"
Positives - Location is brilliant, bedroom was good, staff were friendly. Negatives - Bathroom was just on the shabby side of good. Restaurant service was slow, and food was poor. Perfume/Air Freshener in reception was extraordinarily overpowering.
7/7/2012
"Happy!"
Reception staff (Magdalena) was very friendly and quick to check us in. Our stay was without any problems and we had a good night`s sleep. Breakfast was also very good and warm food was brought out frequently. Overall, very good thanks.
15/6/2012
"Nice hotel in good location - friendly/helpful staff"
Excellent location for a tourist/theatre break. Room was a good standard and quiet. Generous cooked breakfast. Afternoon tea was pleasant, but perhaps not as generous and attentive as some other hotels. I would use the hotel again.
14/6/2012
"-"
Excellent location, spotless room, friendly staff, would stay again
5/6/2012
"VERY GOOD HOTEL"
VERY GOOD HOTEL .IDEAL LOCATION FOR CENTRAL LONDON VERY FRIENDLY STAFF ALSO THE BREAKFAST WAS VALUE FOR MONEY .
5/6/2012
"Excellent location, very helpful & friendly check-in, room as expected for london"
Overall excellent. We had a very enjoyable stay on two nights. The main negative was payment for two papers at check-out. We were asked if we wanted a paper at check-in (The Financial TImes). We asked for the Guardian and it was confirmed. The receptionist did not inform us that we would have to pay for the these papers. She apologised for not making it clear at check-in. We told her that it wasn`t mentioned at check-in. She continued to take the payment for the papers. We did not make Astana about it as we didn`t want to ruin an excellent stay but the principle of this is not right and we should not have been charged for the papers.
2/6/2012
"Great Hotel Perfect Location"
Friendly helpful staff. Hotel very clean. Excellent central location for theatres, etc, etc. We had a great weekend and will stay there again.
31/5/2012
"Fantastic stay"
The hotel staff were very friendly and helpful from the second we walked through the door. Will definately stay here again !!!
14/5/2012
"Quiet hotel in a very central location"
Excellent hotel just off Trafalgar square within easy walking distance of the theatres and transport links. Will definitely stay there again.
9/5/2012
"The location of the hotel is perfect for visiting the sights of London I would stay there again."
25/4/2012
"Friendly & helpful staff, clean room, great location"
We have stayed at the Royal Trafalgar before and always find the staff very helpful. The location is ideal for Trafalgar Square, Leicester Square, Piccadilly and theatres. the only slightly negative comment is that one of the lifts is out of action but this did not spoil our stay
16/4/2012
"Excellent location, friendly staff, room bit small but nice and clean,shower needed updating "
10/4/2012
"Good offer price for a West End London Hotel and didn`t let down....."
Good clean hotel with friendly staff. Not sure I would pay full prcie for a room but the late deal price offered through Hoteldirect was exceptionally good and the hotel more that passed for a 3* in the West End of London. Will be using again for sure.
9/4/2012
"-"
Excellent location. I stayed with my 12 year old son and we walked everywhere. Piccadilly Circus great for tube connections to the Museums further out. Nice room, the hotel has been re-fitted since I last stayed.
7/4/2012
"-"
Perfect location, friendly staff!
7/4/2012
"-"
Fabulous hotel will stay again on our next visit
5/4/2012
" Hotel just been refurbished, Location fantastic, would recommend to anyone "
3/4/2012
"Great Location, very good, friendly service, and very comfortable. Good food too. "
3/4/2012
"Fantastic location! Friendly and helpful staff! Great rooms! Couldn`t ask for more!!"
Hotel is so well situated within walking distance of most attractions and theatres. Really comfortable rooms and the staff were extremely helpful - nothing was too much trouble. Quiet hotel in the centre of London - almost unheard of!! We had a wonderful break and would certainly stay here again. Thanks to all the staff at the Royal Trafalgar. Thanks Hotel Direct.
2/4/2012
" Fully met our overnight stop requirements."
Room - comfortable. Food & Drink very good. Staff - staff throughout the hotel were courteous and very friendly. Very professional. Would certainly stay there again.
2/4/2012
"-"
Central to the attractions of London. Room a little on the small side but clean and well serviced, ideal for the two night stay we had.
1/4/2012
"What a perfect location"
Married couple on London break stayed in this hotel for a long weekend and most certainly will stay again. Location could not be better - right bang in the middle of Leicester Sq and Trafalgar Sq! No tube needed/no buses needed. Walked to every location we wanted to see and then at night was right in the middle of great nightlife/restaurants/shows. Can`t wait to return! Was worried room might be noisy due to location but it was quite the opposite - no probs and room nice and clean! See you soon Royal T!
1/4/2012
"The staff were brilliant"
This hotel is outstanding the staff are polite, the rooms are immaculate, the breakfast was superb, we were able to check in early whith no problems.
29/3/2012
"Great location and quiet. Very good staff."
28/3/2012
"Comfortable and good location"
Good location, freindly helpful staff and clean well maintained rooms
26/3/2012
"Staff - Terrific, Breakfast, so-so"
26/3/2012
"Wonderful weekend"
We really were very pleased with the hotel location it was so central a few minutes walk to covent garden, the ivy and the sports relief run! our room was superb- very comfortable 6ft wide bed! reception were very helpful and attentive and the breakfast was lovely, HotelDirect text us to confirm a day or so in advance and gave us directions, so everything ran smoothly, and HotelDirect really did have the best price on the web for the royal trafalgar - we really had a great weekend thank you
25/3/2012
"fantastic"
very friendly and helpful staff, amazing location, very good rooms. would stay there again any time i go to london. cant recomend enough.
24/3/2012
"The location is exellent, the room was comfortable & the staff extremely polite and helpful."
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
With Hotel Direct you can make your break for LESS money. It's cheaper because when you book a break, we pass on special discounts for packages from hotels and train companies as well as making the total price lower. And you'll make a break in LESS time because in one place you can book your hotel, your train plus 1000s of shows, events and attractions.