Thistle London Trafalgar Square reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

90%  based on 822 reviews

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Guest rating:

1/6/2014

"perfect"

hotel position perfect and the staff very friendly and helpful will stay here again

Guest rating:

8/5/2014

"Very well situated"

Lovely hotel very pleasant and helpful staff.Only five minutes walk from all theatres but down a quiet side street so very quiet .Would definitely recommend and would stay there again

Guest rating:

6/5/2014

"Bathroom in room 401 is in need of maintenance."

The grout in the bathroom had come away which meams the tile edges on the floor where sharpe. The shower head moved about as it could not be tightened up. The room was noicy at night due to a disco over the road.

Guest rating:

24/4/2014

"Great central location,literally just off trafalgar sq."

A very comfortable hotel with very friendly staff. Very clean and very comfortable beds. We would most definitely stay again.

Guest rating:

27/3/2014

"Excellent location for West End shows just off Leicester Square. "

Service excellent with relaxing atmosphere. However, hotel room a bit small and lack of attention to detail, such as dirty pillow case, short flex on kettle (health and safety issue), not enough condiments and difficult to open and slightly cheap metal condiment/napkin boxes unfortunately prevents our rating of this 4 star hotel as excellent. Breakfast good.

Guest rating:

7/3/2014

"Exceptional and happy welcoming staff"

This hotel met all our needs

Guest rating:

16/2/2014

"Very friendly, clean and modern hotel!!"

From the moment we arrived we were met by friendly and welcoming staff. They looked after our luggage as we arrived before check in and helped us to find where we needed to be be! The room was very clean and modern with everything we needed in it and the hotel was very peaceful. Very close to the West end and all good shopping areas! I would definitely go back to this hotel again!

Guest rating:

14/1/2014

"Great hotel but expensive food and drinks."

Freindly staff, bright , clean, fresh and modern, perfect location.

Guest rating:

12/11/2013

"Great room "

Great position for theatre land , shops and attractions , car park close by . Room very clean and modern , staff very helpful , quiet location , would recommend .

Guest rating:

4/10/2013

"-"

Lovely food in the hotel restaurant for both dinner and breakfast. Really delicious!

Guest rating:

3/10/2013

"Warm welcome"

Extremely courteous reception. Room warm and comfortable. Could not ask for better

Guest rating:

15/8/2013

"-"

Excellent hotel, very clean, perfect location, staff very polite, friendly and helpful. Would have no hesitation about staying there again or in recommending it

Guest rating:

31/7/2013

"horrid pillows"

Guest rating:

1/7/2013

"very friendly and efficient staff, nothing was too much trouble"

lovely room and very spacious with super comfy beds. Will stay again

Guest rating:

1/7/2013

"Fantastic location, friendly staff and spotless rooms"

Had a fantastic stay at the Thistle Trafalgar and can highly recommend - an excellent base for exploring central London and a beautiful, clean and friendly hotel. Excellent!

Guest rating:

30/6/2013

"Superb central location. Very convenient to everything, Staff very helpful and friendly, "

Guest rating:

30/6/2013

"Fabulous location and very helpful, friendly staff."

Guest rating:

30/6/2013

"Stunning hotel "

Absolutely gorgeous hotel right in the heart of all the hustle & bustle . Perfect

Guest rating:

17/6/2013

"The hotel staff were very helpful and friendly and the room was excellent. "

Guest rating:

16/6/2013

"Good Hotel location and very helpful staff"

Guest rating:

16/6/2013

"Excellent location!"

The staff were extremely helpful and friendly! The hotel and room was very clean and had a lovely smell throughout. We were on the fourth floor and facing the back of the hotel. We could hear noise from the street, people singing and cars tooting their horns so would recommend a high floor! If you choose to have breakfast here avoid the coffee..... It`s like syrup!!! The bed was very comfortable and the executive room was very pleasant! We would stay here again but on a higher floor!

Guest rating:

9/6/2013

"Comfortable and central location"

Staff helpful and informative. Rooms clean and comfortable but very small. Not sure, apart from the location, why it is so expensive? The bar was shut by 9.50pm as they were preparing it for a meet the next day - very disappointing.

Guest rating:

6/6/2013

"Treated like royalty by amazing staff"

This hotel is quite simply amazing. Excellent staff, very clean and the most comfortable beds in London. The location could not be better. WILL be back

Guest rating:

11/5/2013

"-"

All the staff were very Accomodatimg and made my stay very pleasant..... Need to bring my own pillow as the ones provided were very `solid`.... Would consider using as my london hotel if a `frequent guest system` could be used? Thank you maureen crooks

Guest rating:

11/3/2013

"Excellent position in the West End. Staff very helpful. Great room with a king size bed. Recommended"

Great for a London break. Staff very good except that more attention needed at the breakfast service. Large room especially for London with king size bed. A very good break

Guest rating:

28/2/2013

"Fantastic stay! The hotel was excellent, great service, "

We will certainly book again! We only wish we stayed longer! The room was well layed out and very comfortable. Lovely bathroom. Everything was fantastic!

Guest rating:

17/2/2013

"Location and Service Excellent"

We had a very enjoyable week-end. The location is superb, in easy walking distance to Trafalgar Square, Galleries, Regent Street etc. The room was clean and peaceful, the staff were extremely helpful and polite. We will definitely stay there again.

Guest rating:

7/2/2013

"Very comfortable, very convenient"

This is a very comfortable and friendly place to stay, and as central as you can get. Thorougly recommended.

Guest rating:

21/1/2013

"the hotel was very good and they were also very helpfull witheverything we needed."

Guest rating:

20/1/2013

"Very good clean and helpfull"

Will stay again very good

Guest rating:

20/1/2013

"Nice hotel good position"

the hotel itself was in a very good location with a NCP carpark in very close proximity which was helpful. Reception staff helpful and friendly. Actually all the staff were helpful. Our room was nice and the bed was huge. Bathroom was a little dated but everywhere was clean. We had dinner at th hotel and there was a good choice and we enjoyed the speciality. Breakfast was not good. There was a very good range but some of it was only luke warm.It wasn`t helped by the fact that the plates were also very cold. Not very appetising which was a shame as it looked nice. Would we use this hotel again? We probably would but we would purchase breakfast elsewhere

Guest rating:

5/1/2013

"Lovely hotel set in great location"

We stayed on New Years eve and were lucky to be offered a free complimentary upgrade to a presidential suite! Superb room, friendly service and great location! Who could ask for more! Would highly recomend.

Guest rating:

3/1/2013

"Overall a very clean and comfortable Hotel, rooms were a little small but did not affect stay."

As stated a very clean and comfortable hotel so have no adverse comments. Did not avail myself of many of the facilities such as bar or breakfast as it was New Years Eve so very limited time actually in premises. Very good facilities those I used and would stay again.

Guest rating:

1/1/2013

"-"

Hotel had been overbooked for New Year`s Eve, however we were placed into the Thistle across the street in a better room with complimentary breakfast, which was great! Had an ace stay and would recommend to other travellers.

Guest rating:

1/1/2013

"Great location"

Fantastic location in the centre of all the action. Very clean hotel. Rooms are small but have everything that you need. I would definitely recommend this hotel.

Guest rating:

30/12/2012

"Fantastic"

Fab hotel,great staff and excellent location. Will go there again.

Guest rating:

9/12/2012

"-"

A good hotel,with a superb location.An amazingly quiet room,with a very comfortable bed and bedding.Breakfast was fine with plenty of choice.Staff very helpful and pleasant.Would certainly stay here again

Guest rating:

9/12/2012

"Excellent location & tastefully refurbished."

Hotel bar was closed for a private party on the evening of 8/12. Hot Buffet breakfast was cold. One lift out of two was out of order. Very impressed with newly refurbished rooms, however shower was not properly secured to the wall tiles and was very loose when trying to change shower head spray.

Guest rating:

2/12/2012

"Fab hotel"

Everything you could wish for and exceptionally clean, massive bed

Guest rating:

23/11/2012

"-"

The royal trafalgar is in a great location in London, close to Leicester square, regent street, Oxford street and covent garden. The staff at the hotel were all friendly and helpful. When we got to the hotel they kindly upgraded our room because it was for a special occasion, the rooms were clean and tidy and had everything we needed for our stay including iron and ironing board and a hair dryer. Would definitely reccomend the royal trafalgar to friends and family and anyone looking for a nice hotel to stay in London.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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