make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
13/12/2014
"standard rooms too small, upgrade to superior"
Reception staff EXCELLENT, rooms clean, basic, comfortable but my room had shower problems
11/12/2014
"-"
I recommend this hotel - everything was perfectly acceptable. One strange thing though is one of the bath towels was damp hanging on the door hook as though staff had helped themselves to a quick shower...not a great problem.
5/12/2014
"Toilet was blocked causing flood in room below. Had to change rooms. "
1/12/2014
"Great Hotel,Very Welcoming Staff and Very well located."
On arrival we were met with bad news, The room was`nt ready and none were available. However with a few taps of the computer keyboard from very welcoming staff a free upgrade was quickly sorted and we were in the lift on the way to our suite. We found the hotel room to be very tidy with a lovely roof top view overlooking trafalgar square obviously helped by being on the 4th floor. Would not expect the same kind of view from a lower floor. This got our stay in London to a very good start and thats how it continued for the duration.
25/11/2014
"great, especially the prosecco in the bar, may I ask what it was?"
23/11/2014
"Great location"
Great location, friendly staff would recommend this hotel to anyone visiting London on business or pleasure
23/11/2014
"This "Thistle Hotel" is in a well appointment position for all London attractions."
Well decorated and comfortable with excellent staff.
20/11/2014
"Fantastic location. Quiet but so easy for theatre land, restaurants, pubs etc"
Overall a very good hotel. We were upgraded to an executive room which was nice but as ever, London hotels underwhelm me for the price! Bathroom had mould on the ceiling around the shower and the pedal bin stank of stale cigarettes each time it was opened. Double glazing was also full of mildew and mould but otherwise the room was clean, the bed HUGE and very comfortable and the shower was good too. Fabulous location for our purposes. Didn`t have to get in a tube/bus/taxi as it`s so central to Trafalgar Square, Covent Garden, theatre land etc and as it`s set down a side street, it was incredibly quiet for a central London location. Staff were friendly. I would stay there again.
19/10/2014
"-"
Great location for the whole of the West end.Lovely service but wish we had had more time to use the facilities. Will definatley use this hotel as first option next visit.
7/10/2014
"-"
Hotel was perfect from check in, we were offered a free room upgrade as it was a special occassion, room was ready earlier than expected and all staff really helpful. this hotel was in a great location and i would definately recommend it .
6/10/2014
"Service charge automatcally included in all prices but also space on credit card bill for service"
10/9/2014
"Very good location, quiet, clean, efficient"
9/9/2014
"Friendly, helpful staff."
The location is fantastic, about 200 yards from Queens Theatre, and very central, walking distance for lots of places, including Regents Street, Trafalgar Square and Covent Garden. Round the corner from Leicester Square. Room was immaculately clean, but the best thing about this hotel was the staff. Polite, friendly, courteous, interested, and couldn`t do enough for you. The lady who checked us in was great, the Spanish barman was very helpful. Overall the staff were faultless. My sister, who was with me, works for the NHS, and said this is how she wants her staff to be, rather than rude and disinterested. The staff could give lessons to public facing staff in lots of environments. So overall, fantastic location, clean, and great staff. I would definitely go again.
8/9/2014
"Smart modern hotel in central position off Trafalgar Square"
Very efficient and pleasant reception service, excellent room - smart clean and spacious, breakfast service average with only average quality hot breakfast via buffet
7/9/2014
"Great location "
Great location walking distance too both shows we went to and the embankment, right on Trafalger Square. Room smaller than we are used too but very clean and well looked after, except for safe which broke down! Staff excellent could not be more helpful. We were also impressed with the excellent breakfast.
26/8/2014
"Convenient and comfortable"
27/7/2014
"Hotel was fantastic . In the heart of every where . Very clean .lovely staff"
27/7/2014
"Nice hotel, location questionable"
Although the hotel was great, nice room and friendly staff, the side street location was questionable. A bit of a tramps hang out. Also, don`t bother with the breakfast. £12 each and just not value for money whatsoever. Pretty terrible to be honest. I couldn`t even cut my sausage due to it being over cooked!
11/7/2014
"Thistke Trafalgar Hotel"
Excellent food and service. The hotel`s location could not be better, right in the middle of Theatreland and major attractions
3/7/2014
"Smaller hotel well placed in Central London "
7/6/2014
"Lovely hotel, only a stones through from Trafalgar Square and Covent Garden. An excellent position."
1/6/2014
"perfect"
hotel position perfect and the staff very friendly and helpful will stay here again
8/5/2014
"Very well situated"
Lovely hotel very pleasant and helpful staff.Only five minutes walk from all theatres but down a quiet side street so very quiet .Would definitely recommend and would stay there again
6/5/2014
"Bathroom in room 401 is in need of maintenance."
The grout in the bathroom had come away which meams the tile edges on the floor where sharpe. The shower head moved about as it could not be tightened up. The room was noicy at night due to a disco over the road.
24/4/2014
"Great central location,literally just off trafalgar sq."
A very comfortable hotel with very friendly staff. Very clean and very comfortable beds. We would most definitely stay again.
27/3/2014
"Excellent location for West End shows just off Leicester Square. "
Service excellent with relaxing atmosphere. However, hotel room a bit small and lack of attention to detail, such as dirty pillow case, short flex on kettle (health and safety issue), not enough condiments and difficult to open and slightly cheap metal condiment/napkin boxes unfortunately prevents our rating of this 4 star hotel as excellent. Breakfast good.
7/3/2014
"Exceptional and happy welcoming staff"
This hotel met all our needs
16/2/2014
"Very friendly, clean and modern hotel!!"
From the moment we arrived we were met by friendly and welcoming staff. They looked after our luggage as we arrived before check in and helped us to find where we needed to be be! The room was very clean and modern with everything we needed in it and the hotel was very peaceful. Very close to the West end and all good shopping areas! I would definitely go back to this hotel again!
14/1/2014
"Great hotel but expensive food and drinks."
Freindly staff, bright , clean, fresh and modern, perfect location.
12/11/2013
"Great room "
Great position for theatre land , shops and attractions , car park close by . Room very clean and modern , staff very helpful , quiet location , would recommend .
4/10/2013
"-"
Lovely food in the hotel restaurant for both dinner and breakfast. Really delicious!
3/10/2013
"Warm welcome"
Extremely courteous reception. Room warm and comfortable. Could not ask for better
15/8/2013
"-"
Excellent hotel, very clean, perfect location, staff very polite, friendly and helpful. Would have no hesitation about staying there again or in recommending it
31/7/2013
"horrid pillows"
1/7/2013
"very friendly and efficient staff, nothing was too much trouble"
lovely room and very spacious with super comfy beds. Will stay again
1/7/2013
"Fantastic location, friendly staff and spotless rooms"
Had a fantastic stay at the Thistle Trafalgar and can highly recommend - an excellent base for exploring central London and a beautiful, clean and friendly hotel. Excellent!
30/6/2013
"Superb central location. Very convenient to everything, Staff very helpful and friendly, "
30/6/2013
"Fabulous location and very helpful, friendly staff."
30/6/2013
"Stunning hotel "
Absolutely gorgeous hotel right in the heart of all the hustle & bustle . Perfect
17/6/2013
"The hotel staff were very helpful and friendly and the room was excellent. "
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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