make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
3/3/2014
"Wonderful but Concerned"
When we arrived we were lavished with an upgraded room, Number 222 with Jacuzzi bath. My Lady and I decided to go out after getting ready, and when we woke and Miss Ava excitedly asked me to run a bath, 10am, No Hot water???? We had a full day`s travel and no means of using the facilities. We were very disappointed as you can imagine. We mentioned it at reception but they had no answers. Everything else was fine but maybe another upgrade please to right this wrong! Many Thanks. Briannha Squires.
3/3/2014
"noise, ie drilling in hotel and fire alarm testing between 8-9am monday morning (03/03/14)"
No notice of any possible noise in hotel. Got woken up by hammer drill in room next door between 8-9am and fire alarm testing. Awful treatment toward paying customer who have a long journey back home after a stay at hotel.
15/2/2014
"Clean, comfortable & convenient."
We turned up earlier than expected but this was no problem to the polite & helpful staff. Will be using this hotel & Hotel Direct again.
5/1/2014
"Comfortable friendly hotel in a quiet, easy location."
15/12/2013
"Excellent customer service let down by cleaning and slamming doors"
Welcome by the reception was excellent they were very helpful and made every effort in making sure we were Kept together as we had two rooms booked. The only let down was finding pubic hairs behind the bathroom doors when closing them and the noise at times of doors being shut which could easily be resolved by design and better cleaning.
10/12/2013
"friendly service,comfortable and clean"
8/12/2013
"-"
Myself and my daughter enjoyed our stay very much. The room was clean, comfortable and very pleasant. The hotel staff were all lovely, very polite and helpful. The only criticism I have is the water temperature of the shower in our room which was only lukewarm. We would definitely stay here again.
2/12/2013
"-"
We had a pleasant stay, room was clean. the hotel is a 5 min walk to the vauxhall underground stationMake sure you book the car park spaces in advance, there are only a few
14/11/2013
"No frills but perfectly adequate for a business trip. V clean. Friendly. Good VFM. "
10/11/2013
"Friendly and Helpful"
Room was very clean, comfortable beds and pillows, great shower and very comfortable night. not noisy. Continental breakfast was adequate, friendly staff.
1/11/2013
"Good quality, friendly hotel"
Although this hotel is a little out of the way, the hotel staff are very helpfull and friendly, nice clean hotel rooms, the breakfast was well worth the money, would defiantly recommend and stay there again.
28/10/2013
"Comfortable stay- shame about the noise...."
We had a comfortable family room for 1 night. Room was very clean and comfortable and had everything we needed. Continental breakfast was good. Staff were friendly and helpful. The only downside was live music and noise in close proximity to hotel coming from a Brazilian restaurant across the road. This caused disturbance until the early hours and kept all of us awake. We were therefore not as rested as we`d hoped.
28/10/2013
"-"
a nice relaxed hotel good service my son was very ill during the night and we needed to get more sheets night staff were great !
18/10/2013
"Traffic noise"
The room was nice and clean but it. Was facing the main road and the traffic was non stop even at night.
16/10/2013
"Excellent hospitality"
We arrived at the hotel and we were pleasantly surprised. Very clean and modern rooms offered a free upgrade to room with a jacuzzi- which we accepted of course. Breakfast was what I expected and the 11:30 check out was great. Hotel a little out of the way but not too bad. Would definitely stay there again x
30/9/2013
"Great little hotel"
Stayed here for one night - great room, friendly and helpful staff.
30/9/2013
"Good location - easy to find Breakfast limited but reasonable for the cost."
Bedrooms of a good standard with above average facilities. Breakfast was basic but reasonable value.
30/9/2013
"Clean room, comfortable bed, half mile from the tube. Good value for the money!"
Facilities were very spartan, but clean and comfortable. Hotel fronts on a busy road, so there is traffic noise. We were not bothered, but guests wishing quiet should request a room on the back. Short (half mile) walk to the nearest tube station (Vauxhall).
25/9/2013
"Excellent value for money. Receptionist on arrival was marvellous. Room nice and clean"
8/8/2013
"Adequate"
Corridor lighting inadequate, children scared,. towels not even big enough for our 2 year old, breakfast adequate food but totally chaotic.and continually running out due to poor supervision. Young lady poked toaster with knife to unjam it whilst it was still turned on. H & S would have a fit. Pleasant and helpful staff, clean room and shower room but the hand basin drain smelled unpleasant. However we would probably return..
4/7/2013
"Clean and welcoming"
Room spotlessly clean,short walk from underground,quiet,pleasant staff,no problems at all
30/6/2013
"-"
excellent hotel.Immaculately clean, very comfortable. Its was so good we were able to book a room for three adults providing us all with separate beds. hotel was easy to find. Our only problems was with guest being in considerately noisy late at night making it difficult to sleep.
30/6/2013
"A comfortable bed, good sized room, just what is needed. Pity about poor breakfast."
30/6/2013
"basic but clean"
The hotel was sufficient however the breakfast was quite limited and overpriced, both the shower and bed were rather small. It was however clean and fine for a short break
29/6/2013
"Excellent stay and courteous customer care."
Our first visit to a Comfort Inn and we would have no hesitation in returning. The room was very clean and the beds so comfortable. The Staff were very friendly and helpful, thank you.
26/6/2013
"-"
We were very pleased with our stay at Comfort Inn Vauxhall. The room was modern, clean and comfortable and the staff were very friendly and helpful The location was very quiet and convenient with Vauxhall underground station within walking distance. We would recommend this hotel
18/6/2013
"Good value compared to most in the immediate area"
Good value for money for London clean modern room, it does not have the views or the address but is reasonable walking distance of Vauxhall tube station. I an excellent pub called the Priory (internet for directions) is about half a miles walk which serves good pub food and excellent London real ales.
28/5/2013
"Perfect"
Very clean and had everything we needed
26/5/2013
"Clean and basic. Suited requirements. Everything pared down to the minimum though, but did the job."
Towells were on the small side. Didn`t really appreciate the 0430 alarm call for someone elses taxi. But overall it was ok. No more than that.
14/5/2013
"-"
Very clean and comfortable hotel and good value.
12/5/2013
"Clean but basic"
Clean but very basic furnishings and not great breakfast choice
15/4/2013
"-"
Good value for money
20/2/2013
"clean, convenient place to lay your head, friendly staff."
Squeaky bunk beds were a bit of a nightmare :-(
1/1/2013
"perfect"
Very good hotel. Clean, tidy and nothing was to much trouble.
12/12/2012
"-"
The hotel was very comfortable and clean. It is easy accessible with tube stations and regular buses running near by.
9/12/2012
"Another warm and comfortable stay"
This is the second time we have stayed at this hotel. It offers all the things we need whilst staying in London. Secure parking, short walk to the underground, coffee shop and two local cafe`s all a short walking distance for breakfast and a warm comfortable night`s sleep. You won`t beat this hotel for value for money. The staff are also friendly and helpful. We will be staying again next year for a short Christmas break in London.
9/12/2012
"-"
Clean easy to get to great location for me. Amazing Brazilian bar across the road which serves fantastic food great atmosphere.
26/11/2012
"Room clean and beds very co"
12/11/2012
"Would definately reccommend this hotel."
The rooms are pleasant and clean, the staff are friendly and breakfast was lovely.
16/10/2012
"Pleasant but the cracks are begining to show."
Very good location. Pleasant room. Good outside sound proofing. Very poor internal sound proofing. Holes in bed linen. Organisation of breakfast was a shambles.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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