4 star off Trafalgar Sq. reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

94%  based on 160 reviews

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Guest rating:

7/10/2012

"Fab location for everything!"

Would definitely use if we come to London again. Fab location for shopping, sights, Hyde park, xxxxx, covent garden, Buckingham palace, eye all in walking distance. Right in Leicester square for bars and restaurants. Superb!

Guest rating:

2/9/2012

"-"

Found bed was to firm and pillows to thick the thing we had a problem with.

Guest rating:

26/8/2012

"Very friendly staff, excellent service"

Guest rating:

16/8/2012

"good hotel great location to see london"

Good clean room. with very friendly staff . Breakfast good variety to choose from. Ideal location

Guest rating:

7/8/2012

"Staff very helpful and friendly, hotel lovely and really good value for money"

Guest rating:

18/7/2012

"Excellent location for the west end."

At check-in we were offered a room upgrade for an extra £20 which I declined. I was then told we could have the upgrade to an executive double anyway with their compliments. Bonus! The room was good, not amazing but everything you need, clean and a good size. The bed was very comfortable with plenty of good pillows. The staff were polite and helpful and breakfast was everything you`d expect from this type of hotel. We would definitely stay here again.

Guest rating:

14/7/2012

"Lovely hotel"

Clean, tidy and friendly staff. Near all amenities, would definitely stay again.

Guest rating:

12/7/2012

" xxxxx"

Hotel nothing special and a bit dated behind the scenes. Had to stoop to get under the over-bath shower Disappointed in the room size - and no breakfast included - yet it cost £187 for just one night!!

Guest rating:

10/7/2012

"we had a nice stay at the hotel..the location is absolutely perfect..we will be returning..thank you"

Guest rating:

7/7/2012

"-"

very well situated. friendly efficient staff. would return

Guest rating:

5/7/2012

"Good London hotel"

Great central location, very friendly staff, comfortable quite room and good breakfast. Would stay there again happily.

Guest rating:

4/7/2012

"Great location, good value"

The staff was very helpful and pleasant . We had a couple of minor concerns which were addressed immediately . Room was clean and comfortable and nicely appointed. Excellent choice!

Guest rating:

4/7/2012

"centrally situated. helpful staff."

I recommend for theatre visits and sight seeing in london. close to all activities and transport.

Guest rating:

2/7/2012

"Brilliant standard"

Very happy with the hotel, very good standard, clean room, with everything you could need. Also a great choice at breakfast with very friendly staff. The hotels location is excellent.

Guest rating:

29/6/2012

"Well located hotel.Friendly staff"

Guest rating:

29/6/2012

"We enjoyed our stay"

Guest rating:

28/6/2012

"Very enjoyable three day stay"

Lovely sized hotel, very good central location yet quiet, ideal for theatreland, tourist attractions and tube stations. All staff extremely friendly and helpful should be awarded gold star. Bedroom was spacious with plenty of wardrobe space but needs to have a set of drawers in the room, lovely double shower. Breakfast very good with plenty of choice. One criticism is be aware of the 12.50% service charge on drinks in the bar. Would definitely stay again also recommend,

Guest rating:

26/6/2012

"A splendidly positioned hotel with comfortable rooms and exemplary staff. "

Guest rating:

25/6/2012

"This hotel ticked all the boxes. The rooms are small but this is normal in London. Great central lo"

Modern bathroom and plumbing worked, which is not always the case in London!

Guest rating:

24/6/2012

"perfect location! "

staff lovely and friendly, very welcoming, we were even able to leave our bag with them prior to check in and also after we checked out so we didnt have to carry luggage round london all day!.. amazing location too! round the corner from the tube and close to pubs, clubs and shopping!

Guest rating:

24/6/2012

"Perfect for my trip!"

The xxxxx xxxxx is in a brilliant location, right next to the National Gallery so an easy ten minute walk to Covent Garden, Leicester Square etc. Hotel staff were extremely helpful & friendly. We heard absolutely no noise at all which is brilliant considering it`s central location. For a reasonably priced hotel this was an excellent choice.

Guest rating:

23/6/2012

"Service from beginning to end and beyond absolutely brilliant!!"

Room small but perfectly proportioned and every amenity, comfort and convenience provided for. We loved all the hotel`s other facilities, especially the service, which was engaging, discreet and most helpful. Breakfast superb!! As far as hygiene, safety and quality of linen, towels, etc the hotel was immaculate. Well done and many thanks!!

Guest rating:

22/6/2012

"Great time"

Guest rating:

19/6/2012

"Clean, smart and central."

We were agreeably surprised by The xxxxx xxxxx. Everything was clean and smart and the staff were all friendly and helpful. All London hotel prices are notoriously high and we would not have wanted to pay more than we did for our room. Not wanting noise of aircon, opened window and were disturbed by outside noise.

Guest rating:

18/6/2012

"Great hotel, fab location"

Really good location tucked away behind xxxxx Staff. Super friendly staff, free upgrade, lovely room. Would stay again and recommend.

Guest rating:

10/6/2012

"-"

happy with all aspects

Guest rating:

8/6/2012

"-"

Excellent location, very friendly staff. Very smart and clean hotel. Second time I have stayed at hotel and would stay again.

Guest rating:

7/6/2012

"great hotel 5 min from all great sights and national portrait xxxxx square "

we went over the jubilee and the xxxxx xxxxx was so central for everything sitting behind the national portrait gallery what i would say is if its your first time at the hotel i would say when you arrive at the leicester square station turn left but go over the street and go up orange street and then the hotel will be right in front of you hotel room had a view of the london eye very quiet for being in the center of everything so this hotel would be a very good choice we stayed for 3 nights breakfast is a must really good choices

Guest rating:

6/6/2012

"Exce."

Guest rating:

6/6/2012

"Recommend this hotel"

Would recommend this hotel. Comfortable rooms, friendly atmosphere, very central

Guest rating:

5/6/2012

"Welcoming Clean and Friendly"

Really enjoyed stay in the xxxxx xxxxx. Fantastic central location, really friendly staff, very clean and tidy through out the hotel. Breakfast was excellent quality will book again when going to London.

Guest rating:

4/6/2012

"High quality room, low cost."

Obvious recent refurbishment to rooms - very good and so clean. Excellent service from all staff. No food taken so not able to comment. Excellent location for theatre land and the Thames. My wife loved the "double" shower heads.

Guest rating:

29/5/2012

"Clean, very pleasant staff and ideally situated for central London, yet quiet."

Guest rating:

29/5/2012

"Great Location and clean and comfortable"

Great location right behind xxxxx Square and 5 minutes from Shaftesbury avenue for the shows. Would recommend to anyone as a place to stay in London :-)

Guest rating:

28/5/2012

"Fantastic central London hotel with excellent staff - very enjoyable stay!"

Guest rating:

23/5/2012

"Great overnight stay"

Was a lot better than we expected. Clean tidy room, friendly staff. Certainly worth the money.

Guest rating:

20/5/2012

"excellent location right in the heart of theatreland "

Guest rating:

14/5/2012

"Excellent central position. Ideal for theatres and main tourist attractions, yet in a quiet street."

Guest rating:

13/5/2012

"very polite staff ,very helpful staff, a very clean and welcoming hotel to stay and food was very"

Guest rating:

9/5/2012

"Friendly staff , well planned and comfortable rooms"

I have stayed at they hotel many times this year on business.The staffa re always friendly and helpful and the location is superb.My favourite choice currently for a short stay.

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Our review system

Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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