make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
28/7/2013
"Friendly helpful staff comfortable clean rooms "
26/7/2013
"Very Clean and Welcoming Hotel"
The receptionist staff were very friendly and made you feel welcome, very please with the appearance of inside, nice a cool with a pleasant aroma, our room/bathroom were clean and adequate for our needs, overall will definitely stay there again. thank you.
28/5/2013
"Brilliant stay....."
Wow what a lovely stay....booked late as we decided to stay after a theater outing and it was brilliant...able to get into roomearly ,received an upgrade to a king room , staff really good and breakfast was lovely....will stay again
28/5/2013
"-"
Had a very nice stay in this hotel, very friendly and helpfull staff , room was spotless, booked as a hidden Gem so was very pleased with what we got .
27/5/2013
"Quality rooms in fantastic location "
20/5/2013
"Excellent location,friendly and clean"
Would definately stay at this hotel again. Excellent location. Friendly staff. Clean and spacious rooms. Definately would recommend this hotel for anyone stayin in London.
7/5/2013
"Excellen location and excellent accomodation"
We stayed for 3 nights. The hotel was in a fabulous location. Everything within walking distance. The bedroom was a little on the small side but for the amount of time we spent in it, it really didnt matter. The breakfast was amazing. The choice was great. (glad it was only 3 mornings as it wasnt helping my waistline.....) All in all I would highly recommend this hotel to anyone.
7/5/2013
"lovely room"
very nice breakfast and friendly/helpful staff. Highly recommended
7/5/2013
"Great Stay"
Such a good location, very clean and the most welcoming staff. Will definitely return to the hotel.
6/5/2013
"Great Location, friendly staff"
We arrived about 12:30pm the rooms were ready and we could book in early, Our room was on the 5th floor and was `compact` but very modern and had everything we needed for a comfortable stay (except a bath - shower only). The staff were very friendly and helpful. The best thing was the location 2 minutes from xxxxx Square in one direction and 2 minutes to Leicester Square in the other, and the full English breakfast was pretty good as well. We booked through HotelDirect and got this hotel for £130 inc breakfast and considering the location a great bargain
5/5/2013
"very good"
excellent staff good room great shower plenty tea coffee in room very good breakfast in morning all fresh cooked all in all very good 2 nights
4/5/2013
"Relaxing and very well positioned"
1/5/2013
"Perfectly placed for London attractions"
We really struck lucky with the special deal at £260 for 2 nights B&B for 2 people (less than half price!). Less than 5 minutes walk to Leicester Square and 10 minutes to Covent Garden but tucked down a quiet road so no problems with noise at night. The staff were all extremely friendly, helpful and polite, our standard double room was light, airy, clean and plenty big enough and the breakfast was fab! Overall a great hotel in great location, we would be more than pleased to use it again as long as we could get similar price.
29/4/2013
"Birthday treat "
Brilliant stay very helpful and polite staff.. Lovely room upgrade and birthday cake from hotel.. Clean room nice breakfast.. Would definitely recommend
28/4/2013
"100% fabulous, friendly, helpful staff"
Very good position 1 minute walk from the National Gallery. Decor new, our room not big but 7` bed and fab shower, bathroom very small, in excellent order. Food in the evening, well not so good what I had, catch of the day was a salmon sausage! Breakfast on Saturday we had to queue and rolls and decent bread had already run out.Cooked breakfast was well cooked. Would stay there again but it didn`t qualify as a "hidden gem" and a bargain as we met other guests who booked as we had who paid less. So probably wont let myself get caught out like that again. However Hotel Direct did the booking fine but I imagine we paid a good commission on our room even though it was less that the hotel stated rate.Overall had a great couple of days
28/4/2013
"Great location, great staff, great deal. Modern, clean and welcoming - what more do you need."
28/4/2013
"Highly recommend this hotel."
Brilliant location, situated in quiet side road, for all the sights - Covent Garden, restaurants and West End theatres 10 mins walk away. Full and continental breakfast including fresh fruit. Eggs cooked fresh. Spotlessly clean rooms. Tea/Coffee. No bath though if you wanted a soak but too busy soaking up the sights! Would def go again.
28/4/2013
"staff are charming"
we were upgraded upon arrival because i requested a room with a bath. room was nice with a distant view of the London eye. hotel very central. breakfast was hectic but the staff kept smiling.
16/4/2013
"Superb location"
Wonderful location, nice room, only downside was noisy guests returning to their rooms in the early hours
15/4/2013
"Comfortable, clean, but small. OK for the one-night though."
Wouldn`t have likedto be allocated this room for morethan one-night. We felt it was Ok for what our needs were, which was a one-night stay to go to the theatre. If were staying more than one-night we may have askedif you could have offered us a room with a little more space. The service of leaving our bag until our room was ready on the 1st day and after our check out until we were leaving to catch our train was much appreciated. The next time we go up to London it will be this that will reman as a good servie. The breakfast was very nice. Overall, we felt we just about got value for money for a single night stay.
9/3/2013
"Always a very efficient and friendly service. I would recommend the hotel as it has very clean rooms"
4/3/2013
"-"
Staff could not have been more helpful,friendly and efficient.Only one complaint breakfast lukewarm and overcooked,
18/2/2013
"Nice comfortable room"
Reception staff welcoming and hotel location was excellent for theatre land and the attractions by the river.
28/1/2013
"-"
Excellent service from very friendly staff and a very pleasant and convenient hotel in the centre of London
2/1/2013
"Faultless"
The location is exceptional the staff are super the beds are comfy and the value is good.
1/1/2013
"Hotel was over booked so we were relocated to the xxxxx Picadilly 200m up the road."
Staff were very nice and for the inconvenience upgraded us to an executive room with a free breakfast.
16/12/2012
"Polite staff,clean modern room, breakfast could be better!"
Had a thoroughly pleasant stay, my only criticism is breakfast, there was no tomatoes, no mushrooms, no bacon and the hash browns were so overdone i could barely cut them!
12/12/2012
"Excellent Hotel"
This is our 3rd time stay at The xxxxx xxxxx, we had an upgrade to a junior suite, which was lovely. The hotel has a car park right opposite and our favorite place Covent Garden is less than 10 minutes walk away. To me its so close to all the shops, restaurants, bars and the theatres.
12/12/2012
"Modern, Clean, Convenient"
Friendly, pleasant staff. Liked the feel of the hotel. Very good.
4/12/2012
"Excellent central hotel - highly recommend"
Hotel is located 5mins from Leicester Square and xxxxx Square, very central but in a very quiet street away from the hustle and bustle. We arrived in London at 10am to leave our bags with reception, however, a room was ready and we checked in. We had a standard but it was perfect. Breakfast was lovely, great choice and the cooked breakfast was not smothered in fat, lovely. Would definitely stay at this hotel again. Could not fault it.
2/12/2012
"1st Class Hotel"
Excellent hotel, room and hotel all spotlessly clean, staff very helpful, excellent breakfast, absolutely no complaints thanks Hotel xxxxx would recommend a stay
29/11/2012
"just a fantastic central location , stunning."
we stayed at this hotel as a treat for ourselves for our 4Th wedding anniversary , we had stayed here 2 years previous and was pleasantly surprised , it is hidden just off of the centre which is lovely and quiet , the staff are very accommodating , the rooms are clean, comfortable ,very modern , we would definitely stay here again , the only downside was our shower was broken , we couldn`t lift the hose up and down which for myself was fine but for my 6`ft 3 husband he found it very difficult , but as we were there only 1 night we didn`t see this as a major problem . Thank You for a lovely stay in London we will see you again soon x
19/11/2012
"Rooms and hotel staff good, noise in hotel appalling"
No sleep at all, doors banging all night.
18/11/2012
"Internet access In room. "
Very disappointed there was no easy Internet access , I was told to but a voucher which then we couldn`t purchase, I spent a whole hour in the evening basically the whole time at the hotel on the evening prior to going to a show tring to get Internet. I should have been there with my partner who ended up abroad it was his birthday and couldn`t contact him due to Internet. This did spoil our stay.
14/11/2012
"Excellent Staff and a Great Location"
The location couldn`t have been better and the friendliness and helpfulness of the staff was exceptional. Very attentive and polite throughout our stay and we were made to feel very welcome. The rooms were nice, our first night was in a small double room which was pretty cramped for two, although perfect for one person. We then upgraded to a king the next night and it was a huge difference and much better. Lots of space, comfortable bed, good pillows and quality linens. The internet is ok and 10 GBP for 24 hours and the TV channels had a reasonable choice. The bathrooms are beautiful, the rainfall shower excellent and the towels are great quality. I would definitely stay here again if I visited London in the future.
9/11/2012
"My single room and walk in shower were exceptionally clean"
I would certainley stay again as the location is so good for central London
1/11/2012
"Comfortable and suprisingly quiet in the busy West End"
Very convenient for Theatres, Cinema, the National Gallery and Sightseeing. Leicester Square is just around the corner, Hotel rooms are very clean, comfortable and amazingly quiet. The shower was perfect, constant hot water, and there was plenty of space. I didnt eat in the hotel on this occasion, as I was meeting friends for dinner, but the restaurant and bar looked superb. Would recommend this hotel and would definately stay again.
20/10/2012
"-"
hotel very nice and service very good, but the breakfast was well presented but COLD
17/10/2012
"Best hotel I`ve stayed in"
Excellent location, very comfortable and clean. Plenty of pillows and staff were helpful and polite. Will stay there again and would recommend highly
14/10/2012
"Good, central hotel"
This xxxxx hotel is a good hotel. The room was well equipped, clean and comfortable. The bar provided a good service. We didn`t eat in the restaurant. It is very well located just off Leicester square and was good value for money. For a one night stay in central London I would recommend it. If you`re looking for somewhere a bit special, with character, then this is not the place but after a day of sightseeing it`s great for a well earned rest.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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