To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
24/7/2013
" xxxxx hotel"
We stayed in c.xxxxx hotel, lovely hotel, but our room was looking out on to a air con unit which belonged to offices next door, the noise from it all night long, S hame spoiled what would have been a lovely stay. disappointing.considering it wasnt cheap.
23/7/2013
"Bargain !!"
Would love to stay again, great location everything we needed at great price
22/7/2013
"friendly staff ideal location"
Great location and staff that could not do enough for you great place would recommend to any one who wants a few days away.
22/7/2013
"charring xxxxx hotel"
22/7/2013
"-"
The staff are very welcoming, friendly and helpful. The food and bar also very good. Easy walking distance for theatre`s. We were a little disappointed with our bedroom decoration. Sadly the bath had some rust on it which spoilt it a little. Also wasn`t to happy that we had knock on our bedroom door around 9am asking what time we were leaving as they wanted to clean our room, not really on when check out is isn`t until 12pm! Overall fabulous weekend break and would recommend this hotel.
21/7/2013
"Good hotel staff very attentive. Will definitely stay next time we travel to london."
21/7/2013
"Shame we had to pay for an upgrade to get a double bed"
This hotel was in a fantastic location close to covent garden, Trafalgar Square and easy access to the tube network. The hotel itself is very well furnished and the staff friendly. The only downside was we booked what we thought would be a double room but the booking was "double/twin" and they couldn`t out us in a double. We upgraded to an executive room for £40 which was v nice although glad we didn`t pay full price! Overall v good hotel just watch out for what room they assign you.
21/7/2013
"Lovely hotel, had free upgrade on arrival too! "
Lovely room, great location, although very busy we still received prompt service at breakfast.
21/7/2013
"Great Location and good refurbishment"
Staff helpful and attentive. Rooms in Mini Suite were lovely with nice large bathroom- plenty wardrobe space.
20/7/2013
"Exceptional staff and convenient location!"
19/7/2013
"Amazing hotel amazing location "
I usually do not write reviews and am only writing this one as I can not find fault with this hotel, it`s brilliant. The location is superb, the staff friendly, the hotel itself is well decorated and extremely comfortable (the beds were wonderful). The one this I was worried about was noise due to the hotels central location but on the fourth floor it was silent, what a wonderful place to stay I will definetly be going back
19/7/2013
"-"
Fantastic hotel. Excellent service from all staff.
16/7/2013
"Extremely friendly and helpful staff"
Very comfortable hotel in an Ideal location within close proximity to many attractions.
16/7/2013
"Exceptional Short Stay"
Hotel is a perfect gem in every way. Food, hospitality, furnishings, ambience - all perfect!
15/7/2013
"Excellent value for money"
We wanted to be close to Covent Garden and to the Palace, this hotel was ideal and fantastic value for money. Right next to the underground so we didn`t have to trawl our suitcases too far as we travelled by train to and from Wales.
15/7/2013
"FANTASTIC HOTEL, BRILLIANT LOCATION"
We really enjoyed our stay @ this hotel. The view outside from our room wasn`t very good, but as we weren`t staying in the room all day that didn`t bother us. The important thing for us was our room was clean, brilliant air con, espcially as it was a hot weekend & the hotel staff were brilliant, very helpful & friendly. The hotel was ideal, very central for the places we wanted to visit.& very handy for any local shops, the underground & the theatres. Would definatley stay again.
14/7/2013
"Great hotel"
Great location , great staff, very pleased with hotel
13/7/2013
"Had a wonferful time, everything went like clockwork! Thank you for making it so easy!"
13/7/2013
"service was wonderful"
they offered me an upgrade . staff greeted everyone. Lovely atmosphere. would defonitely recommend this. your service is also excellent and I will only book through you in the future. Thank you
12/7/2013
"-"
Excellent hotel, excellent staff, nothing too much trouble
10/7/2013
"Attentive staff, excellent location, immaculate rooms and public areas"
8/7/2013
"4* Service"
Perfect location overlooking Trafalgar Square . We had a very quiet room on the 5th floor . The service was both friendly and attentive . Would recommend the hotel and would definitely stay there again
3/7/2013
"GREAT HAD A WICKED TIME GREAT STAFF"
1/7/2013
"Fantastic location, superb value"
This has to be one of the best located hotels in central London. Right by tube and station and a pleasant stroll from Covent garden, Trafalger square, Leicester square etc. great value for money and would certainly stay here again
29/6/2013
"-"
Very good value,nice hotel with pleasant staff
29/6/2013
"Great value and service. Very busy area, however convenient to everything, good place to stay"
29/6/2013
"Great location for short break "
Well situated for most of the tourist attractions. Good deal on the room. Room ideal for a short stay. Although is was clean and serviceable the bathroom could do with refurbishing, but as we spent less than ten hours a night I. The hotel it didn`t bother us. Bed was very comfortable. Tea, coffee and water in the room.Reception area and staircase we very attractive. Staff very friendly and helpful. Very close to train station but we didn`t hear any noise. Would use this hotel again for short break.
23/6/2013
"Charming"
Excellent staff, nice ambiance , lovely interior, good facilities, excellent position
22/6/2013
"Beautiful hotel! "
Lovely hotel, incredibly polite staff and nothing is too much trouble, they looked after our bags before checking in and after checking out, location is perfect for Coventry garden Leicester square and Oxford street
22/6/2013
"Upgraded and well looked after "
A fantastic hotel. The moment we arrived we were treated brilliantly. It was our 10th wedding anniversary - but without actually mentioning that the receptionist was looking to see if she had "a better room for us"! We were upgraded to an executive room which was fabulous! To top it all they later sent a complimentary bottle of wine to our room! Couldn`t love this place more!!!
18/6/2013
"Great location- short walk to most of the attractions in london Including London Eye Theartres ect."
18/6/2013
"-"
What a lovely hotel. Staff were so polite and helpful. The room was lovely, so clean. Breakfast was great it set us up for the day. Great location with the theaters-covent garden-thames to name just a few all within easy walking distance.We had a wow of a wk end. Thank You
16/6/2013
"very welcoming and helpfull staff "
the only thing that let down the hotel was the fact the room still had evidence of the previous people.There was only one bath robe in the room and various compimentry items had been left used /half full on or around the sink, the room key and used note pads had been left on the side and there was an imprint ontop of the bed where someone had obviously laid and watched tv as the remote was next to the body imprint
15/6/2013
"Excellent"
Great location, friendly and helpful staff and a lovely comfortable room. Would definitely stay again.
11/6/2013
"Beautiful"
As soon as we arrived we were greeted with excellent service and sparkling wine! The lady on reception couldn`t so enough for us. Our room was perfect with a lovely view, very very clean.
10/6/2013
"Excellent service, fantastic nights sleep in a quiet room, couldn`t have asked for more"
All of the staff went out of their way to make my stay as welcoming as possible. Was delighted with both the size, quality and quietness of my room. Would definitely come back.
10/6/2013
"Greal location freindly very helful staff"
Great location 15 mins to shaftesbury avenue and short walk to convent garden. Staff very freindly and helpful, room clean and bed very comfortable.
4/6/2013
"Had a lovely stay, thank you."
Lovely hotel with exceptionally friendly and helpful staff.
3/6/2013
"Excellent location,easy walking distance to main attractions."
Nice hotel with excellent helpful staff.Very good restaurant especially Patrick who looked after us exceptionally well.
3/6/2013
"a very good stay"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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