4 star deluxe above Oxford Street reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

90%  based on 4248 reviews

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Guest rating:

21/6/2016

"Always very good at the xxxxx"

Guest rating:

19/6/2016

"-"

Superb hotel and location. Breakfast brilliant - lots (and kept topped up) and, most importantly, piping hot! Sausages to die for (sorry vegetarians)!

Guest rating:

17/6/2016

"expected better from this hotel;room quality of furnishings and decor was average.Breakfast room was"

Guest rating:

16/6/2016

"Nice hotel in a good position for all of Londons main sights"

Good value for money hotel with very helpful and friendly staff.Very good choice for breakfast included in the price.Will definitely be back again.

Guest rating:

16/6/2016

"4* hotel, but not a 4* room"

Good location, good breakfast. However this was the noisiest room I have ever stayed in. No central London hotel is going to be very quiet but this was dreadful. The window for the room didn`t seem to shut properly so the noise from Oxford Street was terrible- we only discovered this once we were in bed. There needs to be decent double/triple glazing and better quality, thicker curtains to muffle the sound of traffic in the bedrooms.

Guest rating:

16/6/2016

"Superb"

Guest rating:

14/6/2016

"Perfect for shopping and comfort "

Fantastic location for Oxford Street and West End. Very friendly staff. Room was very comfortable with excellent quiet air con. We were allowed the check in early. WiFi good and TV big and in good position. Strong shower and decent sized bath. Breakfast was ok - the expected fare.

Guest rating:

12/6/2016

"Great location and good value"

Very comfortable; staff welcoming, helpful and friendly. Very good breakfast with plenty of choice.

Guest rating:

12/6/2016

"Lovely hotel, fab breakfast"

Really happy with the hotel - very comfy beds and even got a free upgrade for our birthday celebration

Guest rating:

12/6/2016

"room was clean but old/ used carpet. bathroom was as expected. staff are outstanding "

Guest rating:

5/6/2016

" hotel Marble Arch was very good "

Hoteldirect were fantastic from start to finish . They booked us a little gem of a hotel The xxxxx London . In Marble arch in the heart of Londons west end . We stayed for a night and had a fantastic time . We will now ALWAYS use Hoteldirect to book all our hotel stays because we were very happy with their choice and their fantastic custermor service .

Guest rating:

5/6/2016

"-"

The hotel was fantastic. Staff were very friendly and helpful. Room was spotless and the beds were so comfortable. Domi on reception really went the extra mile. The breakfast was faultless and there was so much choice would definitely stay here again and again

Guest rating:

5/6/2016

"-"

Wouldn`t stay with you again. Room very tiny cupboard door fell off no tray for tea coffee facility no way shelf would pull out and no where to plug kettle in . We was told to plug it in on floor , this was dangerous as room had no space to move around . So man came from reception and pulled desk out and moved several plugs to make one available for kettle. Pillows very small with no support. Bath had big chunk out of it . Now breakfast I started with a small portion of porridge wich was barley warm . Unreadable cold bacon sausage beans only food nearl hot . Tea terrible like water no taste or colour . All in all not what I was looking forward too. Only blessing was only stayed one night .

Guest rating:

3/6/2016

"Everthing fine here"

Too big a gap between "Good" & "Excellent", so we would rate The xxxxx as "Very Good" - right at Marble Arch so so central for getting to places. Pleasant and efficient staff/ easy check in and out/ very clean and ell equipped room ( 8th Floor) if you don`t mind a smaller room, which we didn`t. Breakfast excellent - fantastic choice and, considering the number of guests, there was no queueing and food was hot. All round a good experience and would use this hotel again.

Guest rating:

2/6/2016

"Good value and super location"

Very large hotel but staff helpful and excellent facilities. Just above underground station at the end of Oxford street!

Guest rating:

1/6/2016

"Fabulous hotel."

Staff really helpful. Breakfast superb. Lovely room.

Guest rating:

30/5/2016

"Clean and comfortable with friendly helpful staff."

Guest rating:

29/5/2016

"Convenient location"

Room was clean and as we expected? Location was excellent for travel in London.All staff very helpful.

Guest rating:

29/5/2016

" Excellent this is my second visit obliging staff and clean rooms "

Guest rating:

27/5/2016

"Nice hotel but very corporate."

Hotel room very small and badly designed layout. No mirror above dressing table and could only access one side of the bed as bed was against the wall . But for a one night stay it was ok, it was clean staff were helpful.

Guest rating:

27/5/2016

"Comfortable room. Attentive staff. "

Evening meal taken in xxxxx Hotel restaurant - beautifully cooked from a varied menu by very attentive, pleasant staff who took pride in attention to detail. We were appreciative of the Breakfast staff`s attention that left us to our own devices after making sure we were aware of varied menu available via self service

Guest rating:

26/5/2016

"Dissapointing"

Room very basic for room rate , no mini bar , not enough towels , window view non existant ! Room service for food very poor food over cooked and cold . Breakfast this morning only luke warm , this was a treat for me as recovering from kidney cancer very dissapointed

Guest rating:

26/5/2016

"-"

Great would come again

Guest rating:

25/5/2016

"Staffing"

Staff were excellent. Nothing too much trouble.

Guest rating:

24/5/2016

"We booked 6 twin rooms but we had a problem when checking in, long story! Food there was brilliant."

Guest rating:

23/5/2016

"very comfortable"

Would happily visit again

Guest rating:

22/5/2016

"Excellent hotel "

Guest rating:

22/5/2016

"Good location. Not cheap. Hoped to have a bath & not a buffet for breakfast when paying £200 a night"

Guest rating:

22/5/2016

"-"

Just superb fantastic stay!

Guest rating:

21/5/2016

"well managed hotel in central London"

Guest rating:

20/5/2016

"Lovely hotel."

Guest rating:

20/5/2016

"perfect spot to explore London by bus,tube or on foot "

Guest rating:

18/5/2016

"Very good value in a prime area of London."

Guest rating:

17/5/2016

"Outstanding hotel! "

We stayed for one night whilst we caught a theatre show and wished we`d stayed the whole weekend. Lovely hotel, immaculate, spacious and modern. Rooms were had everything you need and beds and pillows very comfortable. We enjoyed a leisurely breakfast which was well catered for every taste. Staff were polite and helpful and location was perfect for shopping, sightseeing, dining out with tube station right outside the door. Would definitely recommend this hotel and will hopefully be visiting again.

Guest rating:

13/5/2016

"Lovely hotel in great location"

Great room, comfortable bed, very quiet never heard anything all night, fab breakfast and location.

Guest rating:

12/5/2016

"A friendly and efficient hotel"

This hotel is perfect for shopping in Oxford Street and walking in Hyde Park. Everyone`s taste is catered for at breakfast. There is a taxi rank outside the hotel to take you all over London at your leisure! The stay was a nice experience.

Guest rating:

12/5/2016

"Staff were brilliant"

The staff this time were absolutely outstanding. From the front of house to the Concierge and cleaners. We have now stayed there 8 times and will continue to do so.

Guest rating:

9/5/2016

"fantastic"

highly recommend the xxxxx service excellent booking was so easy breakfast was so good with so much choice. great location for shopping,theatres etc

Guest rating:

8/5/2016

"Recommend"

Very pleased with this hotel. Great room, friendly staff, great breakfast. Location is brilliant. Would happily stay again.

Guest rating:

6/5/2016

"The room was excellent, all the staff were great ambassadors for the hotel, the service was superb"

The room was contemporary, well laid out and clean with everything you could need. All the staff were always very attentive, service was superb. The breakfast buffet was the best we`ve ever encountered, a brilliant hotel which everyone there should be congratulated on for achieving such high standards in a big and busy hotel.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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