make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
16/2/2013
"Double room /postage stamp more like!"
Staff very friendly room was clean bed very uncomfortable (better sleeping on the floor) and room did not look anything like it fid in the photo.Breakfast was good
2/2/2013
"The staff were friendly, the service was good. "
The room was nicely presented and clean. However the cooked breakfast was not great. The meat of the cooked breakfast was of poor quality, and breakfast was either over or under done.
29/1/2013
"Weekend in London"
I took advantage of a "pay for two nights get third night free" deal from Hotel Direct which made this stay quite affordable. The Hotel is well placed, a short walk from Kensington High Street, staff were pleasant. My room was small but quite enough for one person and very quiet, despite building work on the next street. Comfortable, clean, pleasant outlook.
26/12/2012
"-"
Very welcoming - good continental breakfast - we would go back again for the RAH location
14/10/2012
"Excellent location, great hotel!"
Fantastic location, right next to Kensington Gardens and Hyde Park. Small rooms but what you expect from Victorian Townhouse. Rooms at a very high standard and staff friendly.
9/9/2012
"rooms would benefit from air conditioning. Staff all very friendly and helpful"
22/7/2012
"Nice location, but only on the weekend."
Choose hotel as we were attending a concert at the RAH. Rooms are very small, even by London standards. They are however clean and functional provided you plan to spend most of your time out and about. Bar lacks any atmosphere but also doubles up as the breakfast room, for which it is more suited. Be warned, there is a very large McAlpine building project opposite the front entrance. I imagine this would not mean considerable noise from 8.00am onwards(work stops on weekends). Price is about on par for the location and is easy to find from Kensington High Street tube station. Would I stay again ?, maybe, but would try for the Royal Garden or Copthorne Tara 1st.
7/7/2012
"I fully enjoyed my stay at this hotel . . very friendly and helpful staff."
This hotel is only 5 mins walk away from the tube station apart from being well served by buses. Hotel room was kept very clean and staff were very friendly and accomodating. Continental breakfast was good and access to wifi was free. Lift was quite tiny and definitely does not take more than one person with luggage. On the whole I definitely recommend this hotel. Marcel Pizzuto
2/7/2012
"-"
Great hotel, lovely room, staff friendly and helpful. Kept bags for us on day of departure for no additional cost. Good location and lovely area. Would stay again.
8/6/2012
"-"
Ideal location for our needs.A nice quiet room with really comfy bed pillows.Staff very pleasant and efficient.
16/5/2012
"-"
Everything was very nice and the staff very helpful. One personal comment - no tea bags on the tray in the bedroom.
30/4/2012
"a"
a
2/4/2012
"our stay"
A really good location, very friendly and helpful staff, with a lovely breakfast. Well enjoyed, great value. Would definately return.
18/3/2012
"Nice hotel in great location"
Super location - walking distance from Kensington High Street. Rooms small but well presented. Clean modern style. Breakfast was an excellent buffet included in the room rate with fresh fruit and juice and good coffee and sensibly priced cooked options. Hotel bar lacks atmosphere but being so close to bars and restaurants it didn`t really matter.
15/3/2012
"Great stay"
Lovely place, great view out my window. Breakfast was delicious. Staff was always courteous. I`d stay here again.
11/3/2012
"-"
Adequate accommodation, with very tentative and friendly staff.
6/3/2012
"Excellent location"
Excellent location for Royal Albert Hall and museums. Also for Kensington High Street and Gardens, combining the pleasures of shopping and enjoying the park facilities. Hotel rooms rather small but clean and with all the necessary facilities. Staff very helpful and friendly,
4/3/2012
"Really enjoyed our stay in your hotel."
The hotel is located just in the center of London. The staff was very attentive to all our needs. The room was a bit small and yet had everything the person would need. We would certainly recommend it to our friends.
23/1/2012
"friendly comfortble and nice breakfast"
18/1/2012
"Very pleasant stay."
17/1/2012
"Very pleasant hotel in an excellent location. Friendly, helpful staff. We shall certainly rebook ."
16/1/2012
"very nice hotel"
We found the hotel very friendly and welcoming. All the staff were very helpful and the room clean and very warm!!! We will definately stay with you again. Best regards
15/12/2011
"-"
General staff friendly and helpful although the receptionist initally was very hostile
7/11/2011
"Staff friendly, helpful, position to transport etc couldnt be better, would stay here again."
Have recommended this Hotel to others
22/9/2011
"Very pleasant staff."
Pleasant and helpful staff. Room a little small, beds were a bit narrow but comfy enough. Breakfast was ample (continental) A nice hotel for a short stay, would stay again. Thankyou.
20/9/2011
"Location, location, location with a comfortable bed, peaceful street and comfortable room temp."
Facing Hype park if you like an early morning run or just up from High Street Ken if your into shopping. Close to central London. Add in good value, comfort and friendly staff what more do you want. Negetive is the noise the lift makes which depending on where your room is and if your a light sleeper can be a little annoying.
14/9/2011
"Friendly comfortable well run hotel"
Nice room small but clean and comfortable, good food and very friendly staff.
10/9/2011
"Friendly, very helpful, everything worked, no fuss"
29/8/2011
"Good service, Central location...."
29/8/2011
"Quiet, effecient, and location was excellent."
We were so delighted to meet your receptionist whose is going out with Christine Ohurugu`s brother.
23/8/2011
"-"
I stayed at the hotel with my family and mother. It was an ideal location for our visit to the museums which were in walking distance. Also quiet location very little traffic.. Rooms a nice size and very clean. Another bonus was being able to leave our luggage on day of departure and collect them later. Continental breakfast was more than adequate.
8/8/2011
"Ideal location for SW London, well appointed rooms with good buffet breakfast facilities. Very atten"
3/8/2011
"-"
I would have rated the hotel as excellent but for some communication problems which were entirely due to lack of familiarity with the English language on the part of certain members of the staff.
2/8/2011
"The staff were curtious and obliging. We enjoyed our stay."
We had breakfast each morning and enjoyed the food. With a nice clean bed and a hearty meal at a reasonable price, what more does a man want.
1/8/2011
"Clean and friendly. Good location by Hyde Park and close to West End. "
Room a little compact but had a nice feeling. Only there for 1 night otherwise would have requested a larger room. Overall, good value for money by London standards.
28/6/2011
"-"
ALL STAFF VERY FRIENDLY AND EXTREMELY HELPFUL. ROOM WAS SMALL BUT VERY COMFORTABLE ,LIGHT AND MODERN.
25/6/2011
"Hotel stay"
Hotel was clean respectable and the staff were polite and friendly- Bar was not the greatest with no draft beers or Rose wine. Breakfast was good food but a little all over the place. The room we were in was quite nice yet small. No fridge available, overall a nice place but i`ll perhaps choose differently again.
23/6/2011
"-"
I found the the bedroom exceptionally clean and tidy and compact. It had everything I needed for the stay. The staff were excellent and very friendly and helpful and I would recommend this hotel to anyone staying in London
16/6/2011
"-"
Good location close to underground and Royal Albert Hall. Quiet at night. Friendly service, great breakfast. Overall rating would be very good.
1/6/2011
"Lovely modern funishings and spacious room very near the park ."
The nicest hotel and location we have ever stayed at in London, I did wonder what the building site next door would have been like if we hadn`t been there at the weekend.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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