Kensington House reviews

Guest rating:

5/5/2014

"-"

Did not think the hotel was four star. Furniture chipped in twin bedroom would have been easy to restore with a little filler and paint. Bar had hArdly any bottles on display on then shelves giving the impression the hotel was not doing well. Could be a little gem but attention to detail would make a big difference. Nice breakfast.

Guest rating:

8/4/2014

"Great location, very friendly staff"

Guest rating:

5/4/2014

"Perfect Hotel for events at The Royal Albert Hall"

Hotel was fine. We only stayed one night but it is friendly and a great base for exploring London. I will certainly be using this hotel again

Guest rating:

4/3/2014

"Rooms very small although clean and tidy, disappointing for a 4 star hotel"

Guest rating:

25/2/2014

"A little gem of a hotel. Very pleasant and helpful staff. Will definatley stay again."

Guest rating:

23/2/2014

"Excellent stay"

Friendly, welcoming staff. Comfortable, clean rooms with everything we needed. We will definitely stay at this hotel again on our next trip to london

Guest rating:

7/2/2014

"Clean comfortable rooms but a little small.Breakfast continental very good fresh orange juice"

Guest rating:

29/1/2014

"excellent location, clean, comfortable with helpful staff"

Small friendly hotel on a quiet side steet off Kensington High Street. Close to Kensington Gardens and the museums. Tube 5 -10 mins walk from hotel. Lovely continental breakfast included in the room rate which was good value for money. Our double room was quite small but more than adequate for us. Bed comfortable with nice bed linen. Building work nearby but we are early risers so the noise did not bother us. I would happily recommend this hotel to a friend and would stay there again.

Guest rating:

1/1/2014

"We`ll worth a visit"

Great little hotel, staff can`t do enough for you, very friendly , had a great 3 night stay

Guest rating:

23/11/2013

"Great location, very helpful staff and comfortable room."

Guest rating:

11/11/2013

"Lovely hotel with a very friendly welcome"

The hotel is lovely, clean and comfortable, the staff were very friendly and helpful, nothing was to much trouble. Would definitely recommend

Guest rating:

30/10/2013

"All thinks were ok!Thank for all!"

Guest rating:

12/10/2013

"Dismal"

Uncomfortable beds, shabby bathrooms, dingy lighting, noisy particularly including the huge building site over the road, generally grim

Guest rating:

10/10/2013

"Adequate but not 4 star."

Perfectly adequate with helpful staff and convenient location but not 4 star in terms of room quality or facilities. Also be aware adjacent building work is very noisy from early morning.

Guest rating:

1/9/2013

"Very helpful. Very friendly. Great location in spite of building work."

Guest rating:

29/8/2013

"Great location"

A very well placed hotel within easy walking distance of the Royal Albert Hall, High Street, Kensington Palace and so the list goes on. Twin bedroom was fine, beds maybe a little hard however thats personal preference. Plenty of hot water and good size bathroom. Nice to have tea and coffee making facilities in the room. Public areas very clean and tidy. The Tiger Bar for breakfast was good - good choice of juices, cereals, bread, pastries, meats, cheese etc. Staff very welcoming. Overall a really enjoyable 4 night stay and would definetly recommend and also to return. Great job - keep the good work up. Jane Sherwood

Guest rating:

27/8/2013

"Not as advertised onlnie. Scaffolding outside, people up and down ladder outside bedroom window "

Guest rating:

26/8/2013

"Adequate for what we needed"

Guest rating:

25/8/2013

"-"

The hotel was very clean and a good breakfast . Good value for money. Very disappointed you didn`t, inform us the hotel was surrounded with scaffolding . Men were walking on scaffolding outside our room and a noisy building site opposite.

Guest rating:

13/8/2013

"Good central hotel with attentive staff"

Ceiling fan effective though no air con. Good location but building work quite noisy.

Guest rating:

12/8/2013

"Convenient location for a short stay "

Visiting Proms at RAH so looking for hotel within walking distance. Clean & comfortable but room a bit on the small side and on the 4th floor. Staff very helpful and pleasant and breakfast was included in the price. I had taken the 3 nights for price of two which seemed reasonable but I don`t know if I would have been as happy with the room if I was paying the full room rates. Would use again but only with discounted rates.

Guest rating:

1/7/2013

"Central hotel, small room"

I was upgraded to a double room but it was still rather cramped and located on the `lower ground floor` which is the basement to you and me, which meant I couldn`t open the blinds. Not my favourite hotel in London and rather overpriced, but clean and convenient with friendly, helpful staff.

Guest rating:

23/6/2013

"The check-in process was quick and efficient. All staff were welcoming and very helpful."

The room although on the top floor was quiet, clean and well presented. We would use this hotel again for our stays in London.

Guest rating:

30/5/2013

"At last an hotel that understands customer service!"

Great service, great location, friendly, clean, and a simple but ideal breakfast included. Many thanks.

Guest rating:

25/4/2013

"-"

Great value for money and very good breakfast. Very much enjoyed quality of the bread rolls and the pastries. Staff very friendly and helpful. the complimentary drink was a nice gesture. Would highly recommend, especially if, like us, you were going to a performance at the Royal Albert Hall which is a 15 minute walk.

Guest rating:

18/3/2013

"Will return as location brilliant and good value for money"

Guest rating:

8/3/2013

"Great hotel for a short break!"

The staff at the hotel were very welcoming, helpful and professional. The hotel room was small but had everything that we required and the bathroom was lovely. The room was hot during the night particularly and as the windows are locked it was difficult to get cool. But the hotel will be recommended to our friends overall we had a very good stay!

Guest rating:

27/2/2013

"A small, friendly hotel with excellent staff. Good location."

Comfortable rooms, well situated made for a pleasant weekend away. Building work nearby may annoy some people, but it did not marr our stay. Excellent continental breakfast. Would stay again without doubt. A fridge in room would be very welcome, although it was no problem to request an ice bucket from the very obliging staff.

Guest rating:

22/2/2013

"-"

Good location in nice part of town handy for Hyde Park, Earls Court, Albert Hall and museums. Clever use of photography makes rooms look bigger than they actually are but still reasonably sized. Warning however if you like your lie-ins as major renovations of adjoining apartment block start early. Overall 7/10.

Guest rating:

21/2/2013

"nice stay"

hotel was comfortable and breakfast was ideal, there is major building work across the road but work doesn`t start til 8:00 am and finishes at about 5:00pm so did not hear noise when sleeping.i requested a room looking away from building site and the hotel did give us a room away from the site, so they do there best to help you when requested. the hotel is in great location for transport links to the major sights, i would stay there again if visiting london again.

Guest rating:

16/2/2013

"Double room /postage stamp more like!"

Staff very friendly room was clean bed very uncomfortable (better sleeping on the floor) and room did not look anything like it fid in the photo.Breakfast was good

Guest rating:

2/2/2013

"The staff were friendly, the service was good. "

The room was nicely presented and clean. However the cooked breakfast was not great. The meat of the cooked breakfast was of poor quality, and breakfast was either over or under done.

Guest rating:

29/1/2013

"Weekend in London"

I took advantage of a "pay for two nights get third night free" deal from Hotel Direct which made this stay quite affordable. The Hotel is well placed, a short walk from Kensington High Street, staff were pleasant. My room was small but quite enough for one person and very quiet, despite building work on the next street. Comfortable, clean, pleasant outlook.

Guest rating:

26/12/2012

"-"

Very welcoming - good continental breakfast - we would go back again for the RAH location

Guest rating:

14/10/2012

"Excellent location, great hotel!"

Fantastic location, right next to Kensington Gardens and Hyde Park. Small rooms but what you expect from Victorian Townhouse. Rooms at a very high standard and staff friendly.

Guest rating:

9/9/2012

"rooms would benefit from air conditioning. Staff all very friendly and helpful"

Guest rating:

22/7/2012

"Nice location, but only on the weekend."

Choose hotel as we were attending a concert at the RAH. Rooms are very small, even by London standards. They are however clean and functional provided you plan to spend most of your time out and about. Bar lacks any atmosphere but also doubles up as the breakfast room, for which it is more suited. Be warned, there is a very large McAlpine building project opposite the front entrance. I imagine this would not mean considerable noise from 8.00am onwards(work stops on weekends). Price is about on par for the location and is easy to find from Kensington High Street tube station. Would I stay again ?, maybe, but would try for the Royal Garden or Copthorne Tara 1st.

Guest rating:

7/7/2012

"I fully enjoyed my stay at this hotel . . very friendly and helpful staff."

This hotel is only 5 mins walk away from the tube station apart from being well served by buses. Hotel room was kept very clean and staff were very friendly and accomodating. Continental breakfast was good and access to wifi was free. Lift was quite tiny and definitely does not take more than one person with luggage. On the whole I definitely recommend this hotel. Marcel Pizzuto

Guest rating:

2/7/2012

"-"

Great hotel, lovely room, staff friendly and helpful. Kept bags for us on day of departure for no additional cost. Good location and lovely area. Would stay again.

Guest rating:

8/6/2012

"-"

Ideal location for our needs.A nice quiet room with really comfy bed pillows.Staff very pleasant and efficient.