4 star deluxe in City of London reviews

Guest rating:

28/4/2013

"Staff superb & very comfortable bedroom"

Every member of staff we met went out of their way to be friendly and helpful, especially a young lady on reception of Friday 26th April and all the waiting staff both days for breakfast. Thanks for a very enjoyable stay

Guest rating:

23/4/2013

"Top Hotel for my Birthday weekend"

Great Staff, Good location, Fab food, Spotless room, and a mini bar, What more could you want. My husband and I will definitely return... 5 star all round.

Guest rating:

9/4/2013

"Lived up to it`s regal name!"

From the moment we arrived and until check out we were impressed with the service from all of the staff. Everyone was very friendly. The twin room we had looked out the front to the Gondola and O2 lovely view on a sunny morning. The room had 2 5 foot beds lots of space, great. This hotel was well located for the gondola 50 metres away. Breakfast was good, fresh fruit, cooked items, decent juice, plenty of choice for cereals, good quality decaffeinated coffee. Pool clean and lovely temperature. All in all a good find and would return.

Guest rating:

8/2/2013

"Great stay , staff helpful ,location great for 02 and excel , "

1 minor gripe !!! The supply of coffee and tea was not replenished , but house keeper soon rectified this , hopefully we will return ( if the price is right !!!)

Guest rating:

26/11/2012

"Maybe 3 star, "

No Help with luggage, the bed was too small 4ft 6" and the quilt just fitted and very thin, The bath was very unsafe, no safety mat or handrails (this is very unusual in any grade of hotel) The mini bar was a free standing fridge with very limited stock. The reception area smelt of chlorine from the swimming pool and was very unpleasant. Not one of our better stays at xxxxxe xxxxxs it didnt even match Holiday Inn Express. We will not be returning to this Hotel.

Guest rating:

19/11/2012

"Fantastic hotel...!!! "

Fantastic hotel and great value for money when booked through Hotel Direct... Staff was friendly and helpful. Breakfast was exceptional...!!! :)) Also great location and the cable carts providing alternative transport directly to 02 Arena... Loved it and will definitely come back again..!!! Many thanks!!!

Guest rating:

12/11/2012

"great will book again"

room great wish we were staying longer staff were very helpfull

Guest rating:

22/10/2012

"Weekend break"

Guest rating:

24/8/2012

"Friendly staff and lovely accommodation"

Stayed for 5 nights - all staff were really courteous and friendly - always ready to help. Rooms we stayed in was fab - overlooking dock. Beds were very comfortable!

Guest rating:

19/8/2012

"Helpful staff"

Hotel was very clean. Staff were very friendly, curteous and helpful. All the ameneties you require are close to hand including the station Royal Victoria which was 5 mins walk away. Highly recommend

Guest rating:

2/7/2012

"A very enjoyable stay"

Guest rating:

30/3/2009

"Excellent service, good rooms."

We had a lovely time staying here. We were in a family room that was well equipped. The hotel itself is lovely, and the leisure facilities are great - my son especially liked the pool and the steam and sauna was a nice bonus. The resturant was lovely and the bar quite lively. The food was excellent although with wine we did spend quite a lot. Two small complaints; the lifts take quite a while (there are only two and they are v busy), and we had a slight problem with the water pressure - although this was resolved promptly. Would also recommend parking at the Excel car park next door as opposed to the hotel car park itself.