make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
9/6/2016
"Good Location"
Good clean hotel with friendly staff. Make sure you include breakfast in your package as it`s a bit price otherwise. Some parking but it does cost £24 a night.
15/5/2016
"Good position, opposite Hyde Park."
8/5/2016
"Comfortable, friendly but toooooo hot!"
20/4/2016
"Poor breakfast and average accommodation but good location"
5/4/2016
"-"
Enjoyed stay. Very clean and friendly staff. Superb rooms and great location. Disappointed no main restaurant but limited menu offered. Would stay there again.
18/2/2016
"Staff couldn`t be more helpful or polite."
A fabulous location and would consider staying again. We were upgraded to a deluxe room which was a real treat. However, when does shabby chic become just shabby? After the initial wow factor of the large well decorated and presented room wore off, we began to realise that the bathroom was rather dirty, some really cheap fittings, plug sockets not working and a lead so short on the kettle we had to prop it up on an upturned tray to use it. This said the location and friendliness of the staff more than made up for it.
2/1/2016
"Very friendly staff. The room was a great size but lots of road noise and the shower only does hot"
13/12/2015
"Good quality"
the hotel is in an excellent location, the rooms were huge and very well equipped. The only down side for me is the £ 24 per day to use the hotel car park.
7/12/2015
"Conveniently situated with easy access to the tube. Very helpful and polite staff. "
The food was good, however the breakfast could have been hotter. Overall a very enjoyable stay.
23/11/2015
"Great hotel and location"
Staff extremely friendly and helpful, location was perfect and room was great
19/10/2015
"Thistle Hyde Park"
Staff were pleasant and helpful. The rooms were clean. The room for a double advance seemed a little small and our main light didn`t work but apart from that a very enjoyable stay.
2/7/2015
"Awful!!!"
Deluxe twin paid £224. Sharing with a work colleague bed 5inches apart!!!!!!! Couldn`t move as fixed side tables. Boiling hot no air on. Very old hotel. Do not stay here!
25/6/2015
"Comfortable spacious room. Good customer service from staff. Would re-visit ."
23/6/2015
"-"
Free upgrade to deluxe room. Much appreciated. More space in room. Fridge very useful and air conditioning was good. Slight problems with water flow to shower but as old building, to be expected. Nice hotel, staff friendly. Hotel in good area central for all amenities.
18/6/2015
"-"
Hotel lovely and staff really helpful. Nothing too much trouble. Would definitely stay here again. Location great opposite Hyde Park.
8/6/2015
"Thrilled at being upgraded to a Junior Suite!"
On arrival we were told we had been upgraded from a Twin Room to a Junior Suite - as this was a girly week-end with my Best Friend this was such a treat! The room was lovely, the bath HUGE and all the staff were really friendly and helpful. The hotel is lovely and only a few minutes walk from Lancaster Gate tube station and it overlooks Hyde Park. Our only criticism was that the room was very, very hot and although we set the `air con` to Cold, nothing really seemed to happen. Despite that, we would definitely stay here again if we even spend another week-end in London.
8/6/2015
"Room lovely but air conditioning not good, room very warm"
Loved the room, location and staff very helpful. Thank you.
7/6/2015
"Clean, convenient and met needs"
7/5/2015
"Great Location and Fair Value"
Next to Hyde Park and Public Transportation. Clean and roomy room with nice bathroom. Nice restaurant and lounge A good place to stay!
17/4/2015
"-"
Shame we only stayed , one night , the Hotel is in a lovely position, facing Hyde Park, it`s a very worthy 4 star Hotel , staff were very helpful , look forward to going back soon.
10/4/2015
"Very clean and comfortable room. Excellent to have 12.00 noon checkout. Good position opposite park."
9/4/2015
"Good overall standard but room too hot."
Couldn`t really fault the hotel and breakfast, bed and room were all great. Only issue is that the room was too hot and air con did not help. They need to fix this.
6/4/2015
"Everything was first class,staff were very polite and welcoming,thank you"
1/4/2015
"-"
The hotel looked tired inside, our room was in need of a refurbishment. However, staff were efficient and friendly.
30/3/2015
"Good room and good service"
30/3/2015
"Excellent Hotel and location"
Excellent hotel and vey spacious , staff excellent , breakfast is the best I`ve ever had absolutely brilliant choices , bar staff great . Hotel`s location really is great for royal albert hall with a straight walk across hyde park and straight there, and very near tube station. Would come back.
29/3/2015
"Good value - convenient location- close to tube & bus stop"
Stayed for 3 nights in a twin bedded room - most spacious room we`ve stayed in in this price range & this area. Well furnished with good bathroom which actually had a bath & shower - plenty of hot water & good thick towels. Convenient location for us as less than 10 minutes walk from Paddington station & only 20 minutes across Hyde Park to the RAH, V&A , science museum & Natural History museum. Bus stop just outside with frequent service into town & Lancaster Gate tube also close by. All staff (reception, dining room & housekeeping) were friendly & helpful. Good choice for breakfast of hot & cold options. Lighting was particularly good - good bedside lights for reading & all controls by the bed. Beautiful basins in the ladies on the ground floor! Only niggle was, in common with a lot of hotels, a notice is posted regarding reusing towels & the environment, & though guests comply the towels are whisked away regardless.
29/3/2015
"Great staff"
Warm welcome, great staff, super breakfast and an ideal location. The room was super
26/3/2015
"Perfect for us"
Quiet hotel-comfortable room-staff friendly-breakfast and lunch fine-so near to the park-good transport
24/3/2015
"Good location"
The hotel was lovely, the food was excellent, the staff were very pleasant. My only issue was my room had the most ENORMOUS mirror and a double bed that was squashed in a corner. The room was at the rear of hotel which was fine for a one night stop apart from when the lights were out and all was still there was a dreadful humming of a extractor fan or something similar, so not the best nights sleep. Avoid room 218
23/3/2015
"-"
Very good all round. Room needed a few minor touch ups but this was a small point. If we needed the same location we would certainley stop there again.
21/3/2015
"Excellent service ,great location."
Very nice hotel and rooms with excellent staff and a great location for exploring central London.
20/3/2015
"Friend"
17/3/2015
"-"
Lovely hotel in a good situation. Average uninspiring but filling breakfast. Well presented, clean and warm, staff polite and helpful. Maintenance needed on very noisy A/C unit in bedroom causing sleep disturbance in an otherwise comfortable room. The A/C in the breakfast area was making the same noise! Would visit hotel again.
16/3/2015
"A lovely place for our weekend break."
All staff very welcoming ,friendly and professional.Room clean and comfortable with a view of Hyde Park.Food perfect.Good location.We will definitely use this hotel again.
6/3/2015
"highly recommended "
Great staff, wonderful location, beautiful room, great value for money
2/3/2015
"Thistle Hyde Park Hotel"
In a prime location, opposite Hyde Park, underground stations within 500 yards in each direction. Bus stops outside and opposite front of hotel on Bayswater Road to take you to and from central London. Hotel is very smart and clean. Rooms quite large, overlooking Hyde Park. Comfy beds with extra pillows available. All mod cons. No complaints at all.
22/2/2015
"Perfect stay"
My husband and I stayed for two nights in February 2015. Lovely hotel, very comfortable and quiet. The breakfasts were delicious and the location right opposite Hyde Park was perfect. Lancaster Gate tube station is a five minute walk meaning commuting into London to see the sights was so easy. Next time we`re in London, we will definitely be back
20/2/2015
"Clean, friendly, well run hotel. Ideal for Central London"
Nice traditional hotel - clean and well run, if a little tired in places, with friendly and helpful staff. Our bathroom could have used a visit from the maintenance man and a few licks of paint in the dining area and public spaces would go amiss. Good breakfast, comfortable and very easily accessed. Perfectly situated 300m from Lancaster Gate tube and ideal for Central London - all in all a good stay and we would definitely return
18/2/2015
"lovely hotel, excellant staff."
One tiny whinge, I could not connect to the WIFI at all. Hotel was lovely, loved the decor & breakfast was great. Would definitely stay again.
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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