Rydges Kensington London reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

87%  based on 24 reviews

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Guest rating:

11/1/2016

"-"

Decent enough hotel, there are however some better hotels for less cost.

Guest rating:

26/7/2015

"A modern, clean and comfortable hotel"

Stayed here for one night and it suited our needs. Great room, with everything you need plus a really convenient location for sightseeing, theatre going, wining and dining. Would have liked breakfast to be included in the price but it wasn`t so we chose to eat at a local patisserie, of which there are plenty to choose from. We would definitely use this hotel again.

Guest rating:

4/4/2015

"Disappointing "

Asked to change my single room because so small. Only improvement was bathroom bigger after changed. Stayed 5 nights and felt very cramped. Lighting in bathroom very poor. Not good Wifi reception. First room looking over main road and windows banged with wind. Fridge Not working in first room and towels dirty in second. Floors dirty and not once cleaned during my stay! Only positive remark I can say is that staff at reception nice and helpful.

Guest rating:

30/3/2015

"no complaints! "

Upgraded room - lovely surprise. Clean and plenty of room!

Guest rating:

3/3/2015

"just perfect"

Smart, clean hotel. Excellent customer service. Friendly staff. Comfy rooms. Spitting distance from tube. Breakfast was fantastic and I personally loved the coffee machine in the room. Fresh coffee, perfect.

Guest rating:

13/11/2014

"Good location"

Very clean.our room was surprisingly quiet.the staff were very helpful.

Guest rating:

19/10/2014

"Not a four star"

The hotel needs a bit of a revamp, not on par with other 4 Star establishments. The corridor on the lower ground smelled, however the breakfast was good.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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