Holiday Inn Express Hammersmith reviews

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

90%  based on 1469 reviews

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Guest rating:

7/12/2014

"Very good stay for a fair rate"

I was on a very short tourist visit and I found everything I needed in the hotel: clean and quiet room with a bathroom, comfrotable bed, very good rate. The location is great - close to the underground station and full of life King`s street with pubs, restaurants and shops if you want to do an evening shopping before going home - you find there the most popular brands without the crowd which is in Oxford street. Good breakfast to start a day. Helpful staff.

Guest rating:

6/12/2014

"Enjoyed the stay but area where you get breakfast could be made bigger too crowded"

Guest rating:

2/12/2014

"Nice hotel, friendly staff."

Guest rating:

2/12/2014

"Excellent hotel would definitely recommend anytime. "

Have just stayed at the hotel for one night white attending a nearby concert and found it to be clean, very comfortable and well presented. The rooms were good value for money and the breakfast was excellent. Possibly the best part is that the staff were very polite and extremely helpful. If staying in this area again I would definitely book again. After staying in a Hilton hotel before these guys win hands down for friendliness. Thanks

Guest rating:

30/11/2014

"Fantastic hotel and truly wonderful service"

Nothing was to much trouble, everyone was fantastic especially Kitti, thank you for a wonderful stay.

Guest rating:

24/11/2014

"perfect for 2 night stay"

Family room comfortable size. Seperate toilet helps. Breakfast as good as expected for warm buffet. Staff really nice. All facilities clean and tidy. Hammersmith has good shopping and underground 5-10 minutes walk from hotel.

Guest rating:

24/11/2014

"Excellant room "

Guest rating:

23/11/2014

"ENJOYED OUR STAY!!"

CHECK IN WAS QUICK, PERFECT PLACE TO STAY IN LONDON, ROOMS WERE SPACIOUS, NICE TO HAVE TEA AND COFFEE FACILITIES IN ROOM, BREAKFAST WAS FINE, WOULD DEFINITELY STAY AT THIS HOTEL AGAIN. PLENTY OF RESTAURANTS AND PUBS AND SHOPS AROUND THIS AREA OF HAMMERSMITH. THANK YOU FOR AN ENJOYABLE STAY.

Guest rating:

17/11/2014

"Excellent value for money"

My sister and I along with our 2 teenage daughters stayed at the hotel for 2 nights during a theatre break. The cost for 2 nights was great value. Yes the room was quite small but we were not in it long as was just a base. It has easy access into London centre and Hammersmith had some good shops and a Primark... A must for teenagers. The breakfast was free for all and was more than sufficient for a good start for the day. Helpful staff and plenty of free tea, coffee. Not very central but for the money paid great value. Nice clean hotel

Guest rating:

16/11/2014

"Worth the money we paid"

Rooms clean and tidy. Breakfast is sparse. Sausages, beans and scrabbled egg. Usual continental range. Beans were luke warm and scrabbled egg ruuny. However staff helpful and friendly.

Guest rating:

3/11/2014

"Brilliant hotel in a great location. "

Reception staff were fantastic. Always ready to help and greet with you with smiles. Nothing was too much of a probelm for them. Family room was very large and spacious and nicely decoarated and equipped. Unlimited complimentary tea/coffee/milk/sugar etc. Breakfast was filling, hot and tasty. Hotel was located close to the tube and had several good restaurants and pubs within a short distance. Will be recommending this hotel to family and friends and will definitely stay here again when next visiting London.

Guest rating:

3/11/2014

"A very comfortable stay, your staff were very accommodating and friendly, would stay again"

Unfortunatly the Hotel was quite hard to find, even our London cabbie had problems, the address we were giveb was 120-124 King Street, Hammersmith, which proved to be a shop. Thankfully we came by cab if we had traveled by tube, we would never have found it. That said, once there, the hotel itself was of an excellent standard, the rooms were clean and accomodating and the staff extremely helpfull. thank you

Guest rating:

1/11/2014

"Excellent room and facilities...."

Wouldn`t hesitate to stop again..warm clean spacious room.comfy bed ..breakfast lovely too..ideal place to stop. Underground 5min walk away...10min to central London on underground.

Guest rating:

28/10/2014

"Comfortable economic London base"

Guest rating:

27/10/2014

"PERFECT"

Guest rating:

27/10/2014

"Perfect home from home"

Fantastic hotel. Modern and clean. Great location. Shops and restaurants near by and short walk from Underground. Staff are lovely and couldn`t be more welcoming, friendly and helpful. Will stay again.

Guest rating:

26/10/2014

"Excellent value for money, clean & efficient"

Guest rating:

20/10/2014

" Stayed at the holiday inn when seeing a show at the Apollo "

Nice clean and friendly hotel with a brakfast to set you up for the day

Guest rating:

20/10/2014

"-"

We stayed for one night with our 7 year old. Perfect location would recommend for a short stay.

Guest rating:

20/10/2014

"Good Location"

Hotel was well located for central London in a lovely shopping area. Hotel is built on top of a Weatherspoons pub so nice & handy for a night cap. Area was nice & quiet so got a good night`s sleep. Breakfast was good. Only thing missing was the bacon.

Guest rating:

15/10/2014

"Staff friendly and attentive - Hotel clean - no problems"

Guest rating:

10/10/2014

"Great staff. great room . great location just a short walk to the tube . great prices . "

We would stay here every time we visit London on business and for pleasure.

Guest rating:

9/10/2014

"Fantastic Experience"

I had such a great experience at the Holiday Inn Express in Hammersmith. I was exhibiting at Olympia and managed to walk to the hotel even though the staff at the hotel were kind enough to give me bus details. Check in was easy and they kindly rang me after I had settled in to check that I was ok. A taxi was ordered for me for the next morning - the staff and in particular Dania were superb. I will be back!

Guest rating:

9/10/2014

"2 night stay "

A fantastic hotel and location for a London stay. The welcome was fantastic the staff very friendly and they ensure you have exactly what you need there`s a pub on the corner and lots if restaurants and shops everything you need and a small walk from the underground. Stay here you won`t regret it

Guest rating:

6/10/2014

"-"

Very clean breakfast adequate very convenient for Central London and the tube network

Guest rating:

5/10/2014

"Ideal Location"

The staff were very polite and helpful ! Also the room was just what we requested . Really pleasant stay !

Guest rating:

2/10/2014

"Cleanliness"

Exceptionally clean. Staff very helpful and knowledgeable. Food good, facilities good and hotel situated in ideal place, quiet enough for a good nights sleep but also close to amenities and transport options. Overall, a pleasant stay had by myself, wife and 2 teenage sons.

Guest rating:

28/9/2014

"VERY MUCH ENJOYED MY STAY AT THIS HOTEL.VERY HELPFUL AT RECEPTION.NICE FRESH BUFFET BREAKFAST."

Guest rating:

21/9/2014

"Very comfortable and clean."

Couldn`t fault it. Staff friendly and helpful. Room very clean and comfortable. Easy self service breakfast. Would definately recommend and will be using this hotel on any further trips to London.

Guest rating:

19/9/2014

"Fantastic, friendly service."

Great room, great location, friendly staff who couldn`t do enough for us. What more could you want?

Guest rating:

14/9/2014

"Friendly reception, ok breakfast, clean room, short walk from underground"

Guest rating:

14/9/2014

"good value for money"

Room comfortable and spacious, breakfast was good. Staff were pleasant and helpful. Will not hesitate to return again especially for attending Apollo Hammersmith as only 10 minutes walk.

Guest rating:

13/9/2014

"h inn hammersmith"

Great location for Apollo and smooth stay, bed was very comfy.

Guest rating:

8/9/2014

"Great hotel, friendly staff"

Stayed for a weekend. A good hotel in a good location with easy access to the tube at Hammersmith. The staff were friendly and very helpful. We stayed as a family of four and whilst the room was a bit cramped as the children were on a pull out sofa, it was perfectly adequate. A very good hotel for the price.

Guest rating:

7/9/2014

"Convenient for Hammersmith Apollo"

Great hotel. Friendly and helpful check in staff, spacious, clean and quiet rooms and efficient breakfast service. Plenty of places to eat and drink in the area. Would recommend it to anyone wanting a decent hotel in the Hammersmith area.

Guest rating:

4/9/2014

"Excellent service, clean welcoming rooms, and a very good breakfast"

Guest rating:

26/8/2014

"Friendly staff, Good location"

Staff very friendly and polite. Location is outside of main tourist attractions but easily accessible from Hammersmith tube & bus station. Just under a 10 minute walk. Room was compact as we had children with us but was OK for 1 night stay. Complimentary breakfast is good.

Guest rating:

23/8/2014

"Good hotel for the money!"

Clean rooms, comfy beds & pillows, friendly staff, plenty for breakfast from the Buffet. The only negative was the noise from the pub next door and the drunken smokers that were very noisy and kept us awake on the Saturday night.

Guest rating:

19/8/2014

"Great location, clean & quiet"

We stayed for 3 nights and thoroughly enjoyed our trip. Close to Tube stations and a quiet location (for London). Staff were all very friendly & helpful. We would definitely stay here again.

Guest rating:

14/8/2014

"Very warm welcome!All of the staff we came across were very welcoming, helpful and smiley."

This is just what it says on the tin--Holiday Inn Express--We stayed 1night in a twin bedded room which had everything we needed --very comfortable beds--plenty of hot water --hospitality tray and a decent free breakfast. The approach to the hotel was very pretty just off busy main rd in Hammersmith. 10 minute walk from tube and bus station --plenty of bars and restaurants around. Would stay there again.

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.

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