make a break for less
0800 633 8000
make a break for less
0800 633 8000
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.
20/2/2012
"Location good, rooms ok"
Small rooms, basic but clean. Everything a bit off, but great location, safe, and cheap.
24/1/2012
"Quality Crown Hotel"
Easy to find, very helpful staff, room a bit small, TV did not work or kettle in room, lovely breakfast
14/12/2011
"lost booking, porter in bedroom."
The hotel had no record of my booking when i arrived and asked ME to email it to them , which i immediately did. When i arrived back hours later they hadnt bothered to look for it and i was subjected to furthur delay. Porter got me a cab to go out. I forgot phone, went back to my room to find him in there with tv on and his pants down..... need i say more?
27/11/2011
"VERY CLEAN AND COMFORTABLE PLEASANT AND WELCOMING STAFF WOULD STAY AGAIN WELLDONE THE STAFF"
BREAKFAST COULD BE WARMER AND HOPE THEY GET BETTER SAUSAGES BUT OVERALL VERY GOOD
24/11/2011
"Immaculate room, professional staff, good location, great breakfast, very good deal"
All in all a very comfortable overnight stay. Two small things though:- bedroom window wouldnt stay open so had to be wedged. Also, breakfast was good but not as much choice as would have liked ie no porridge.
14/8/2010
"-"
Very friendly, welcoming staff.
20/5/2010
"ver poor water pressure nd hot water, but friendly efficient staff. Good location."
26/4/2010
"Poor quality for £120per night"
Marathon weekend, cramped room, no fresh air in the room as window bolted shut.Fan to get air from outside room was noisy and difficult to sleep through. Window looked into another corridor so your room could be looked into by other guests. 120 pounds per night and no breakfast included. Not a great hotel would not recommend it, poor quality for the money. Neither quality or comfortable could be said to be correct.
21/2/2010
"clean, convenient, small room, expensive"
the headline says it all the small rooms and the high expensive are typical of London lodging
16/1/2010
"Very comfortable, close to the tube and lovely, friendly, staff."
Well positioned with restaraunts and bars close by. Lancaster gate tube nearby and the close proximity of Hyde park make this a brilliant location to explore London. The Hotel is well kept with a bar but most important, the staff were brilliant ; very friendly, helpful and hard working.
4/1/2010
"Disappointing and unhelpful service"
Had booked a triple room 2 months in advance and was told on arrival that there were no triples available. Given two small rooms, the larger of the two did not have a working tv or working radio, a juniopr member of staff came and fiddled with the wires but then said nothing could be done. The woman on front desk was unhelpful and unsympathic to the point that it bordered on rude. She said there was nothing they could do once and then just turned away and ingored me. I would not stay at this hotel again
8/12/2009
"Moved hotel due to plumming problems - had to walk to an alternative hotel"
Very noisy room and not sound proofed against outside environment and noise
4/12/2009
"Small room, but well presented."
25/11/2009
"-"
Basically we arrived at the hotel and were greated very warmly by Sheena on reception and she was very helpful even when we asked for a bigger room,which i have to say was very clean and tidy..Praise must also be given to the rest of the staff,Would i stay there again? yes i would.
9/8/2009
"Great location"
Very close to Paddington but very quiet.Accomodation good.Breakfast ok but maybe need to use more teabags.Would return for the excellent service and location.
19/7/2009
"Convenient central London hotel"
Our room was clean, spacious and well appointed. Buffet style breakfast was well stocked, but we were disappointed that only scrambled eggs were on offer.
1/4/2009
"Hotel ok but bedroom very basic with an uncomfortable bed"
Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.
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