Hotel Score:
83% based on 355 reviews
Guest rating:
20/3/2016
"-"
Very comfortable & clean. Had a problem first night with TV but staff offered me another room with no fuss or argument. Staff were helpful and friendly, although Hotel is being refurbished the builders and scaffolding did not bother me. Had a great view over Calton Hill, Holyrood and Arthur`s Seat. Breakfast excellent & set me up for the day. Recommended & would book again, great central location handy for New and Old Towns 4 mins walk from Waverley.
Guest rating:
1/2/2016
"lovely hotel, but poor glazing"
Guest rating:
18/1/2016
"Staff was amazing so helpful room was lovely and clean will certain ally be back again "
Loved this hotel have stayed here a few times now and it situated in the heart of the city
Guest rating:
11/12/2015
"Nice comfortable hotel"
Good situation on north bridge next to station. Comfortable room
Guest rating:
4/12/2015
"-"
Stayed with group girls our annual xmas shopping trip. Normally stay on Princes Street, wanted a change. Hotel was more than expected, rooms were to a high standard and very comfortable., and breakfast superb. Didn`t get to use pool facilities unfortunately. Location perfect for shopping. Would definitely stay again.
Guest rating:
23/11/2015
"-"
Very friendly staff, room was good, only thing that let it down was poor lighting, no central lighting. Would stop there again, only had breakfast once over our 3 night stay good choice but not very hot
Guest rating:
22/11/2015
"-"
Hotel location was excellent, staff were friendly and very helpful. Room was clean and comfortable. Hotel is going through a some inprovement work but this isnt noticeable.
Guest rating:
8/11/2015
"-"
Central hotel, very clean and staff very helpful and friendly.
Guest rating:
10/10/2015
"The staff were extemely helpful and friendly."
We enjoyed our stay at this hotel, it was ideally placed for the centre and walking distance from the station. The room was very clean. I liked that there was some-one specially placed in reception to give information about the city and maps etc which was great but the thing that stood out the most was that when we checked out the man at reception asked if we wanted to leave our luggage for storage if we weren`t leaving the city straight away and if he could help with anything else or book us a taxi! This has never happened before I was very impressed!
Guest rating:
19/8/2015
"Decidedly average..."
Not near worth the £225/night I paid for the room. Mildew on the walls, light bulbs broken off at the glass with base still in the holder, Toilet flush handle loose, towel rail holder hanging loose, no grouting between some of the floor tiles in the bathroom, room covered in a fine layer of dust, noisy and the beds were not the most comfortable. Premier Inn the next time..Sorry Edinburgh Carlton...!! PS...the staff were smashing..!!
