Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Hotel Score is the mean of the most recent 100 guest ratings.

Hotel Score:

76%  based on 5 reviews

Guest rating:

1/11/2014

"Very nice hotel "

We had a lovely stay in the Clanree hotel Letterkenny. The staff were lovely and the breakfast was excellent - great choice and all hot food was hot . however there was a large dirty brown water mark on the ceiling above our bed which was a bit off putting. The leisure centre was nice but the ladies changing rooms (showers and toilets) were not clean

Guest rating:

26/10/2014

"great atmosphere in hotel. staff "

Guest rating:

14/10/2014

"Noisy hotel"

Walked into lovely reception which was lovely and loved the big staircase. Great sized room which had a double and single bed. We ate in the bar which was lovely and great atmosphere about but unfortually when we went to bed for few hours sleep we were both wakened by people running about the first floor and arguing. This went on till at least 5amWasn`t abit impressed with these people.. We had lovely cooked breakfast in morning .

Guest rating:

8/9/2014

"wonderful weekend"

we had a great weekend the staff were excellent from reception right through. Ambience and food in McGettighans was wonderful.as were all staff. will definitely return

Guest rating:

17/7/2014

"Not what it says on the tin"

The staff here are faultless. The room however is not what was as promised on the website. Decor is dated, broken drawer, dripping tap and a sink that takes up to 20mins to drain, slight stain on pillowcase and room service took over an hour for tea and toast at bedtime. The pool looked nice however changing facilities were unclean with no privacy of cubicles. Ate in bar, food and staff were both lovely. Overall I don`t think we`d stay again but as far as stopping for a meal, would recommend staff and food.

Hotel response from Sales & Marketing Manager

12/8/2014

We are very disappointed to learn you did not enjoy your recent visit with us, we are undergoing major refurbishments at the moment on all the guest bedrooms, which we will have complete in October this year. We at all times strive and work towards delivering the highest possible level of service to all our guests and I sincerely apologise that we failed to deliver to you on this occasion, I do hope you will give us an another opportunity to redeem your faith in the Clanree Hotel & Leisure Centre. Please do not hesitate to contact us if we can help or assist in any way.Warmest Regards, Annette O`Donnell

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Guest reviews and ratings are submitted to Hotel Direct by our customers immediately after check-out. They are un-edited.