| | Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our Average Guest rating is the mean of the most recent 100 assessments.
| | Average Guest rating:   70% (16 reviews) | |
Guest rating:  | 22/8/2010 | | "OVERBOOKED" | | | | Booked this hotel 2 months in advance for my hubby and friend coming back from a boys weekend and the hotel had overbooked itself. Sloppy and not funny at 1 in the morning when you just want your bed and no hassle.
|
| | | Guest rating: | 16/7/2010 | | "At £116 for a single room without breakfast, this was excessively priced. " | | | | Very poor quality. The room was very small - worse than Paris hotels. Similarly, the bathroom facilities are small. Okay if one is paying £50 but at £116, without breakfast, this was an absolute rip-off. My colleague felt the same. Never again at that price.
|
| | | Guest rating: | 15/7/2010 | | "Equal in value to the cost given.." | | | | good value for money when on budget,overall cleanliness is observed but some areas have room for improvement..generally content over my stay there.
|
| | | Guest rating: | 1/7/2010 | | "Tiny rooms, pest problems, a/c issue" | | | | Check-in service was as welcoming as a root canal, the guy who checked me in needed a stand up comedian to get him to smile. My room was smaller than a cruise ship room. I woke up the first morning to find a COCKROACH in my bathroom! I killed it, quietly told the front desk person (so other customers couldn`t hear), and she didn`t react at all. That is inexcusable. My room was then changed for the second night. When I turned on the A/C (it was a very hot June night), and the air coming out smelled worse than a toilet, not sure what the heck was going on there. Overall, I would rate the hotel a 2 or 3 out of 10.
|
| | | Guest rating: | 28/6/2010 | | "Excellent, clean, courteous staff" | |
| | | Guest rating: | 18/6/2010 | | "Room was clean and modern, but terribly small. " | | | | The room that I had was a sensible size for a single. Putting a double bed in, was very unrealistic fro a comfortable stay. There was some noise from the lift, fire doors and passing traffic. A very friendly welcome from the reception staff.
|
| | | Guest rating: | 17/6/2010 | | "Pleasantly surprised although bathroom was compact!" | | | | Pleaseant staff, excellent breakfast, comfortable/clean beds, clean but small bathroom. Worth the money!
|
| | | Guest rating: | 17/6/2010 | | "My bathroom was falling apart." | | | | The room over all was good, but the bathroom was awful. No plug for the bath, sink taps disconnected from the sink, sealant round shower coming off, extra shower head coming off the wall and the sink stank of sewage.
|
| | | Guest rating: | 31/5/2010 | | "Do not ask reception to call a taxi for you, we were ripped off !!" | | | | After the initial problem of being told we were not on their system ( having booked five weeks prior) hotel was adequate for the price. We asked reception to call us a taxi when we were leaving which cost us £19 for a journey to Euston station, this was in a private car not a licenced cab as we used on arrival that cost £11.40. Beware!!
|
| | | Guest rating: | 11/5/2010 | | "Good, but a little cramped" | | | | Clean, functional, but very small rooms. Fine for an overnight break, but I wouldn`t want to extend the stay. Annoying delay in registration, for some unexplained reason.
|
| | | Guest rating: | 5/5/2010 | | "Welcoming front desk, helpful staff, exceptionally clean room and nice bathroom. " | |
| |
|
