Kensington House

Guest rating:

13/11/2019

"-"

The hotel was clean. The lift was rather small and no more than two people could fit in so this wouldn`t be suitable for families. We also found the room to be very small from what we expected from the photographs we had seen and had to move a chair into the bathroom to make some room as we could not get around the bed. Rather disappointing for a 4.5. star hotel and we were glad we were staying only one night.

Guest rating:

24/8/2018

"Just what we wanted"

The hotel lived up exactly to our requirements. The room was adequate in size (larger than our previous stay there). All furniture, bedding, towels, etc were of good quality. The lack of air conditioning was no problem as the ceiling fan provided adequate air cooling on our warmest nights. The cold buffet breakfast was sufficiently varied to cater for different tastes. All members of staff were very considerate and welcoming. The hotel is convenient for transport and a wide range of restaurants. This is a mid priced hotel which provides very good value for money.

Guest rating:

20/1/2018

"Good hotel that could be excellent "

The hotel was clean and comfortable with lovely high ceilings. It`s a good location for museums, Royal Albert Hall and Hyde park. Staff were welcoming and friendly. Little details could be better - only one bathrobe was in the room, only one pack of biscuits and the biscuits and water were not replenished. Continental breakfast was good with cereals toast fruit and pastries We`d stay again though

Guest rating:

27/11/2017

"Chosen because of convenient location and positive reviews .The hotel didn`t meet my expectations."

I think there were staffing problems . Breakfast service was chaotic ie tables unavailable . Guests wandering aimlessly looking for cutlery / crockery asking for coffee/ food . Our bedroom was in need of refurbishment especially the bathroom . It certainly wasn`t worth the money I paid .

Guest rating:

11/8/2017

"Great location and friendly staff"

Comfortable room. Breakfast just enough to set you up for the day. Handy for all the sights. Would stay there again.

Guest rating:

11/8/2017

"-"

Service and staff good but hotel tired and rooms small. Asked for recognition that this was to celebrate our 30 year wedding anniversary and received no recognition. Disappointing as Q hotels always recognise when requested. Overall put a bit of a downer on what was a great 3 days !

Guest rating:

11/5/2017

"-"

Would recommend this hotel to anyone, easy access, clean rooms, friendly staff and a compliment drink !!

Guest rating:

18/3/2017

"Completely satisfied with our staying at Kensington House."

All the personnel was extremely helpful, the room we stayed in (No 107) is beautiful and cosy. The architecture of the house and all the district around it is a real stylistic gem. Breakfasts and the people at the bar were very nice.The Russian-speaking charwoman was an additional positive surprise. We thank all the staff for the unforgettable six days at the Kensington House.

Guest rating:

28/2/2017

"Friendly and helpful"

Lovely place to stay, very friendly and helpful staff, it felt like a cosy B and B. If you are looking for evening meal this isn`t the place as only has a bar and continental breakfast but nice and quiet too.

Guest rating:

7/2/2017

"-"

Very friendly, clean and welcoming, ideal location for getting into the city centre, either by tube or walking, without being noisy.